Fenix 7X Corrupting files?

This is the second time I've had a fit file corrupted. It shows on my watch, but the activity never carries over to my Garmin Connect.

Anyone experience something similar?

Top Replies

seilogramp 10 months ago +1
corywingerter said:
It shows on my watch, but the activity never carries over to my Garmin Connect.

Not typical on a newer Fenix. When it does happen, there are two common reasons:
- Excessive amount of…
seilogramp 10 months ago in reply to corywingerter +1
corywingerter said:
It's not letting me attach the .fit file.

You'll need to zip it first, or at least rename the extension. Otherwise:
- Zip the file, then in a reply post Insert >> Image/video…
Former Member 10 months ago in reply to corywingerter +1

check this file solved

0 seilogramp 10 months ago

corywingerter said:
It shows on my watch, but the activity never carries over to my Garmin Connect.

Not typical on a newer Fenix. When it does happen, there are two common reasons:

corywingerter said:
http://garmin.kiesewetter.nl/ can't fix it either.

Fit File Repair Tool will fix most fit files but requires a software license. If you attach it here, we can try to repair it for you.

0 corywingerter 10 months ago in reply to seilogramp

It's happened twice, and both times were a Swim activity with the HRM Pro Plus.

It's not letting me attach the .fit file. How can I get the file over?

0 seilogramp 10 months ago in reply to corywingerter

corywingerter said:
It's not letting me attach the .fit file.

You'll need to zip it first, or at least rename the extension. Otherwise:

Zip the file, then in a reply post Insert >> Image/video/file >> click Upload >> browse for file >> OK.
Or upload the fit file to a reputable file sharing service, such as OneDrive, Google Drive, Dropbox, make the file public, then paste a link to the file in your post.

+Former Member

0 corywingerter 10 months ago in reply to seilogramp

Attached. Thanks!

0 Former Member 10 months ago in reply to corywingerter

check this file solved

0 corywingerter 10 months ago in reply to Former Member

This worked, thanks!

What causes this? Any concern that my Fenix/HRM Pro Plus is failing or is this just a standard bug?

0 Former Member 10 months ago in reply to corywingerter

hi,

this error is caused by Garmin and their wonky hr data download procedures

why this goes wrong is a simple faulty error handling or non existing error handling during or after transfer of hr data

you can help others by letting Garmin know this mishap by phone or chat with Garmin Support

success with Garmin Support, oh and insist on getting a ticket number