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Weather widget does not work for our state or towns (Tirol/Austria)

Unfortunately, my Garmin Fenix 7X always shows the wrong weather values for our region (Tirol /Austria).

All the values can't come from my area - Tyrol. Currently the clock shows highs of 25 degrees / lows of 17 degrees - real values between 9-15 degrees (result of various weather services).

Several solutions have already been tried:
Position from the phone (always activated with the location setting) - wrong data.
Fixed position (several postcodes from the surrounding area were tried) - wrong data.

All steps have also been tried, disconnected, app deleted. Reset etc.

Maybe Garmin simply has the wrong weather data for my location?

- That would be very strange for us, as we have an airport directly where most weather services get their data.

Maybe it's a software bug, because the problem also occurs with others from the region.
We have written about it in the German-speaking forum of Garmin.

Does anyone have any experience or a solution from Garmin?

  • I am sorry there is an issue. The weather is broadcast across the internet from hundreds of legacy weather locations that are typically on smaller airports. It is my understanding we have limited options no resolving these types of issues but I do know that our engineering team is looking into other options for those that are in the one-off whether due to their location not receiving weather or for those in locations that receive the 'wrong' weather location that is not near their physical location.

    I have sent you a PM message to gather more information. I will be happy to get you added to a tracking case so your issue will be looked into further.