Software v24.00 did not update Sensor Hub to v22.09 - watch still shows v20.04

I have received the 24.00 update, but my sensor HUB still is version 20.04 not the one stated in the frimware release notice.

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Garmin - Chris over 2 years ago in reply to Clouseau219 +8 verified

Updated - engineering has confirmed the Sensor Hub update is not pushed out at the same time as the v24.00 software update. The Sensor Hub v22.09 update will arrive on its own but it could be towards the…
Garmin - Chris over 2 years ago in reply to bluexviii +6

Updated - engineering has confirmed the Sensor Hub update is not pushed out at the same time as the v24.00 software update. The Sensor Hub v22.09 update will arrive on its own but it could be towards the…
Garmin - Chris over 2 years ago in reply to Pierrotsc +4

Thank you!!! I spoke with engineering and was advised, everyone that has not received the Sensor Hub yet, it should arrive today. Please sync again. (I suspect that means we found something but the good…

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0 Garmin - Chris over 2 years ago in reply to Pierrotsc

The only update I am showing you should receive is your main firmware software and your Sensor Hub. Your core software should show v24.00 and your Sensor Hub software should show v22.09.

0 Pierrotsc over 2 years ago in reply to Garmin - Chris

Right now I got everything that matches the release numbers when I synced with ge this morning. The only 2 things that does not match are bmx still at 5.0.5 and sensor hub at 22.04. Will try your suggestion tonight to see if sensor hub gets updated but what about bmx ?

0 Clouseau219 over 2 years ago

Have the same problem

+1 Garmin - Chris over 2 years ago in reply to Clouseau219

Updated - engineering has confirmed the Sensor Hub update is not pushed out at the same time as the v24.00 software update. The Sensor Hub v22.09 update will arrive on its own but it could be towards the end of the software update release process or even after the software release reaches 100%.

0 Pierrotsc over 2 years ago

What does the bmx do ? I still have version 5.0.5 and not 5.1.0 like it is mentioned in the log.

0 bluexviii over 2 years ago in reply to Garmin - Chris

Thanks for the update Chris

0 Pierrotsc over 2 years ago

Also whr is not updated. I am looking at the excel log. So not sure if that is correct though.

0 Garmin - Chris over 2 years ago in reply to Pierrotsc

Once the update is 100% released, I will be able to see exactly what was updated. Thus far, I can confirm only the Sensor Hub.

0 socorsu over 2 years ago in reply to Pierrotsc

BMX and WHR are updated through Sensor Hub

0 TEQWAR over 2 years ago

Just had the 24.00 update and since then, my F6 Pro can't get a heart-rate. Hope the sensor hub update doesn't take too long!