Battery Drain on Fenix 6X Saphire with firmware 12.20

I have battery drain on my new Fenix 6X Saphire which I have had for a couple of weeks.

Within last 18 hours the battery percentage is down 23 % even though the watch was in power save mode for 7 of these hours with just about everything turned off as I do not wear the watch at night anyway.

This is the built in watch face that I currently use:

Garmin - Let me know what you need of info from me like logs and stuff.

I am thinking of downgrading to previous firmware version but I would like to help fixing this to help solve this in the next firmware version.

Top Replies

jesperdl over 3 years ago in reply to jesperdl +3 verified

I reset the device so all settings, activities etc. was cleared. It actually seem to solve the battery drain issue.

Now after 24 hours battery is down by 4% exactly as it should be. I hope the problem…
philipshambrook over 3 years ago +2

jesperdl said:
I have battery drain on my new Fenix 6X Saphire which I have had for a couple of weeks.

I have battery drain too.
Gosem over 3 years ago +1

Hi, same for me - its terrible. 1 hour cycling takes around 40% of the battery.
I already did a hard reset - that's not funny, everything needs to be configured again.

Come on Garmin, try to solve it…

All Replies

0 yamahu over 3 years ago

I have same problem. Battery drain is terrible! Fenix 6x plus 850$ not even one year old. I go for 30min run ans batterie is down 50%. Thats terrible. Firmware 12.20

0 philipshambrook over 3 years ago

jesperdl said:
I have battery drain on my new Fenix 6X Saphire which I have had for a couple of weeks.

I have battery drain too.

0 jesperdl over 3 years ago

I contacted Garmin Support. This replied that I should try deleting all IQ apps like watch faces etc. and this link support.garmin.com/.../ so I did what the asked and soft reset the device again.

During the last 20 hours where 7 of these were in power saving mode (blt off, power save watch face, wifi off, pulse off etc.) it used 30 %.

So still 1,5 % per hour in normal watch mode. That is less that three days and the spec. on the watch says up to three weeks in smart watch mode.

Waiting for answer from Garmin again...

0 falconeye75 over 3 years ago

I am happy I skipped the Fenix 6 since after more than one year their firmware is still in beta. Garmin have always been light on quality insurance.

I am waiting for a new version with a GPS improved, but I am affraid I will spend my time debugging (like with the 5X PRO that I ended to return).

I Think it does not need to RMA, it's a firmware issue and it should be solved in a next version.

0 Sunkione over 3 years ago in reply to falconeye75

yes, it is a firmware issue but there will be there more watches and maybe different components as if you look only a few people have these battery drain issues. Garmin needs to stick to the same component during the production of a particular model as clearly visible with screen issues. I have 6XSapphire and never had any mentioned problems but I instaling any fw version incrementally include betas. I will love if they introduce easier and better Factory reset like to format storage trough pc and load FW with pure files rebuild without any leftovers.

0 Gosem over 3 years ago in reply to jesperdl

having the same problem , did you get any advice? Thanks

0 GooseRider_ over 3 years ago

I have excessive battery drain too. I only sync my watch once a day and make sure the connect app is closed on my iPhone except when I sync.

Morten

0 andrejs_v over 3 years ago

Fenix 6 Pro. 4 months old. 1 hour long run takes 20% without listening to music. This gives me 5 hours in total. WTF.

0 yamahu over 3 years ago in reply to andrejs_v

Exactly!! WTF totally agree. GARMIN !!! I have to charge this watch every day now!!

0 multiades over 3 years ago in reply to philipshambrook

Philip - after repeatedly telling me that the problem is my watch and can't be the firmware, or that it's the fault of my settings or CIQ widgets, you finally have the same issue I do. Pretty frustrating to deal with a bunch of people in denial about a severe SW bug all blaming my HW or settings because they aren't experiencing the problem (yet).