Blue smudges all over my fenix 6 pro screen

There are weird blue smudges showing up on all over my fenix 6 pro screen that just wont go away...i only noticed them when my battery drained and light hit the screen. No idea how to fix it but nothing is working..ive never used a screen protector.

Top Replies

Raul77 over 3 years ago in reply to Mohsin +1

Contact assistance, see what they have to say about it.

All Replies

0 RichardB over 3 years ago

I suspect it's the oleophobic (water proofing) coating on the screen.

0 Mohsin over 3 years ago in reply to RichardB

But how could it not last longer than 8 months?? these things are built to be used in all weather conditions and ive kept this like a baby...its heartbreaking since these watches cost a lot!

Any fixes in mind??

0 Raul77 over 3 years ago in reply to Mohsin

Contact assistance, see what they have to say about it.

0 gaijin over 3 years ago

Granted, mine is a 6x Pro, but mine has the same Gorilla Glass as your 6 Pro. When I take a comparative shot of mine, it certainly appears that you have a screen protector in place on your screen. Note how my glass goes much farther out toward the bezel, and seems to be deeper than yours:

Are you absolutely sure you do not have a screen protector in place? Did you buy your watch new from an authorized Garmin dealer?

HTH

0 bsc1974 over 3 years ago

I agree - looks like it does have a screen protector on it

0 Mohsin over 3 years ago in reply to gaijin

yeah i ordered it brand newoff the official Garmin usa website..and unless it comes pre-installed with the protector, i didnt put one on. But i get what ur pointing out and it is worth noting..a friend pointed this out too and i do feel a ridge near the end of the screen..ive gently tried to pry it out but it feels like its on it good..if it really is a protector. il get in touch with the support guys before using any kind of excessive force :p wudnt wanna take the glass off..

0 Mohsin over 3 years ago in reply to Raul77

Talked to support..they're going to replace my unit in warranty...id advise all garmin owners to invest in a good screen protector to avoid this issue..do the test urself to see if ur watch doesnt have the same problem...look at the watch screen outdoors on a sunny day. The issue wont show up in direct sunlight but when in the shade ul see bluish smudges if they are there.

0 Former Member over 3 years ago in reply to Mohsin

I wonder if someone previously purchased the watch, installed a screen protector and then decided to return it as 100% that looks like it has one.