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Fenix 6 Series - Software Version 5.00 - BUGS

Jan502
over 4 years ago

Hi 

I would like to collect all bugs with new software version 5.00

After update restart and cleaning data in the watch I saw few problems:

1)  When we do restart HR zones is not detect correctly max HR

After running today with:

180 bpm Max HR like you see below:

https://connect.garmin.com/modern/activity/4316290971

 

It was not detected max HR

2) A threshold was not detected when is base % of HRR and Resting Heart Rate is used average Resting HR 

I believe does not works, because Average Heart Rate is no updated automatically 

In Watch there is an option :

User Profile/ Heart Rate/ Resting HR/ Use Average - this option is not available online. These options are available ONLY in the watch.

Issues with synchronized profile:

3) Floors one day missing 

below evidence floors in GC

 

4) Steps missing

evidence of steps from GC

evidence steps

5) History of the Stress Scores missing in the watch

stress score missing

evidence of stress score

HRV stress gc

6) LactateTreshehold speed not visible and mix data LTHR

In GC, web, the watch is not visible speed but only HR

FYI

It was not added manually but show LTHR 169

In user option LTHR 150

TReshold mixweb

7) Abnormal HR Alert  is a different status in the watch VS GC 

abnormal HR

8) Training Status is not visible from the past

&

Only recognized Garmin fenix 6 but others Garmin watch (FR945) is unknown 

9)  Garmin PAY  can't allow adding MasterCard

- maybe temporary

10) The issue with High Heart Rate >200

Hard to reproduce is random but I will explain when is happening

1) Always when is near to the watch HRM-TRI, but HRM-TRI is not on the body

2) Always after activity with HRM-TRI. Running or bike is connected with HRM-TRI and after when you go see HR in Health stats you see high pick

3) When you go to see in the widget HR, to know how many bpm you have. HRM-TRI is in your hand and HRM-TRI is moving 

Sometimes when HR is high is visible in history but sometimes is not visible and is empty space  

Description issue

11) The battery is consumed more than in version 4,30

B4 installation new version on the stable version 4,30

B4

AFTER install version 5.0

after

Thank you for notice that

In my case today 14% battery  consumed in 24h with default configurations ( mode: every second ) after the restart watch and run only 25 minutes with HRTRI and stryd

-----------------------------------

Dear  

Do you know about those issues?

Do you need more evidence?

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  • 0 over 4 years ago

    I don't know if this is due to watch software or something else, but when I check training status, it shows zero high aerobic activity for the past 4 weeks, even though I've spent time in zone 4.

    If I look at details on runs, it correctly shows time spent in the high aerobic zone 4.  So it's getting recorded correctly, but training status doesn't see it.  This is causing my performance stats like VO2 max to drop.  I sent an email to Garmin support but got no response.
  • +1 over 4 years ago in reply to sascos

    I had my watch this week and tried exactly the same thing today on Zwift. The watch wouldn't go higher than 80 and my HR strap was avg 140bpm. 

    I added my HR strap to my watch and disabled my WHR it did sink and read correctly but then would just go off until I selected HR options on my watch.

    Very frustrating 

  • +1 over 4 years ago

    Some more “cosmetically” bugs:

    1. Add Alarm: alarm created (sometimes we are ejected from the menu because of an “update”) even if no time validation
    2. Name of alarms don’t change according to the chosen language
    3. Notifications widget: the “Delete” option doesn’t translate according to the chosen language
    4. Hand of seconds/digital seconds interfer badly with the hourly alert (3 years old bug, still existing on the Forerunner 935)
    5. French language pack sucks! Bad translations, too many inconsistencies, a real shame...
    6. Header notifications (Connected/Disconnected, charging, ...) sometimes badly interfer with other screens (especially when we receive notifications)
    7. Backlight issues when the face of the watch is more or less oriented to the ground after the sunset. You simply simulate this bug by pressing some buttons when lying on your bed...
  • 0 over 4 years ago in reply to Bibian1

    I have owned my fenix 6x for 20 days or so. This body battery issue is so annoying.  This has happened repeatedly.  It is stuck at 5%.  It causes more aggravation than any helpful indication of whether or not to have a work out.  Has Garmin done anything to address this issue?

  • 0 over 4 years ago in reply to adlispdr

    Holy necro thread, Batman!

    Why in the world did you re-hash this old thread about firmware that's at least 4 or 5 generations old?

    And yes, Garmin has done something about this - see the pinned thread at the top of this forum.