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Weather widget not updating

Hi all, I’ve received yesterday my fenix 6 pro titanium. 
I’d like to know whether it’s just me or there are some update issue with the weather widget?

Yesterday while setting up for the first time the watch I could get weather widget info.

Todays I cannot get any into although it’s currently connected to my phone (Android) and I even tried to perform a couple of manual sync.

Anuone else?

Thanks in advance

  • Hold down "up" button... Go down to WiFi... Status (off)

  • well, that's the control center, but the only WiFi function there is actually starting the WiFi sync, at least I found nothing else on the 5x plus, maybe it is different on the series 6, but I also found no hint for that in the user manual.

    I doubt that it would solve the problem permanently as Garmin already stated a problem with GC and that they will bring out an update mid november so solve that issue (and hopefully also all the ongoing sync issues reported all over).....

    just seen, you wrote, hold the up button, but in the main Wifi settings in the settings menu, you can only disable the automatic upload.......which does not change anything in my case

  • Sounds like you are pushing the light button. Try the up arrow button and the menu option is available as described.

  • Yeah i never said it will work, I said that i got my weather widget to work instantly after resync. But now... several hours later it looks like i just got an "instant" weather for that hour or minute because its not updating its stack on 1 degree Disappointed

  • I had a brief period of excitement yesterday as I had the weather detail on my watches but sadly not for long. Back to 'normal' with just the current temperature showing and Waiting for Data. I was sending the logs from my iPhone to Garmin this morning and decided to have a look just out of curiosity to see whether or not it was possible to see if the weather information was there. Appears that it is if this extract from the log is anything to go by:

    2019-11-07 06:41:03:205 V com.apple.main-thread GCMLog:349 200 gcs-weather.garmin.com/.../service

    2019-11-07 06:41:03:246 I com.apple.main-thread GCMWeatherRequestHandler:95 Good response - sending weather data

    2019-11-07 06:41:03:249 I com.apple.main-thread Device:172 fenix 6 Sapphire - 3033F767-73FA-0939-D12F-6752B808971D: Send WeatherDataTransferRequest: ["locationString": "Napier Aerodrome Aws, New Zealand", "hourlyForecasts": "[[\"relativeHumidity\": \"0\", \"windSpeed\": \"6\", \"windDirection\": \"SW\", \"temperature\": \"14\", \"windBearing\": \"243\", \"weatherTypeIcon\": \"22\", \"precipitationProbability\": \"10\", \"hour\": \"2019-11-06 18:00:00 +0000\", \"feelsLike\": \"0\"], [\"relativeHumidity\": \"0\", \"windSpeed\": \"6\", \"windDirection\": \"SW\", \"temperature\": \"16\", \"windBearing\": \"243\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"hour\": \"2019-11-06 19:00:00 +0000\", \"feelsLike\": \"0\"], [\"windDirection\": \"NE\", \"hour\": \"2019-11-06 20:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"17\", \"windSpeed\": \"6\", \"windBearing\": \"61\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"relativeHumidity\": \"0\", \"windSpeed\": \"6\", \"windDirection\": \"NE\", \"temperature\": \"17\", \"windBearing\": \"61\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"hour\": \"2019-11-06 21:00:00 +0000\", \"feelsLike\": \"0\"], [\"relativeHumidity\": \"0\", \"windSpeed\": \"6\", \"windDirection\": \"NE\", \"temperature\": \"18\", \"windBearing\": \"61\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"hour\": \"2019-11-06 22:00:00 +0000\", \"feelsLike\": \"0\"], [\"windDirection\": \"E\", \"hour\": \"2019-11-06 23:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"19\", \"windSpeed\": \"19\", \"windBearing\": \"81\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"E\", \"hour\": \"2019-11-07 00:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"20\", \"windSpeed\": \"19\", \"windBearing\": \"81\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"E\", \"hour\": \"2019-11-07 01:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"20\", \"windSpeed\": \"19\", \"windBearing\": \"81\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"NE\", \"hour\": \"2019-11-07 02:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"20\", \"windSpeed\": \"19\", \"windBearing\": \"61\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"NE\", \"hour\": \"2019-11-07 03:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"20\", \"windSpeed\": \"19\", \"windBearing\": \"61\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"NE\", \"hour\": \"2019-11-07 04:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"21\", \"windSpeed\": \"19\", \"windBearing\": \"61\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"NW\", \"hour\": \"2019-11-07 05:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"21\", \"windSpeed\": \"26\", \"windBearing\": \"318\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"], [\"windDirection\": \"NW\", \"hour\": \"2019-11-07 06:00:00 +0000\", \"feelsLike\": \"0\", \"temperature\": \"21\", \"windSpeed\": \"26\", \"windBearing\": \"318\", \"weatherTypeIcon\": \"2\", \"precipitationProbability\": \"0\", \"relativeHumidity\": \"0\"]]", "dailyForecasts": "[[\"locationName\": \"Napier, New Zealand\", \"weatherTypeIcon\": \"22\", \"dayOfWeek\": \"5\", \"highTemperature\": \"22\", \"lowTemperature\": \"15\", \"precipitationProbability\": \"4294967295\", \"timestamp\": \"2019-11-06 17:41:03 +0000\"], [\"locationName\": \"Napier, New Zealand\", \"weatherTypeIcon\": \"1\", \"dayOfWeek\": \"6\", \"highTemperature\": \"22\", \"lowTemperature\": \"13\", \"precipitationProbability\": \"4294967295\", \"timestamp\": \"2019-11-06 17:41:03 +0000\"], [\"dayOfWeek\": \"7\", \"lowTemperature\": \"15\", \"timestamp\": \"2019-11-06 17:41:03 +0000\", \"locationName\": \"Napier, New Zealand\", \"precipitationProbability\": \"20\", \"weatherTypeIcon\": \"1\", \"highTemperature\": \"21\"], [\"locationName\": \"Napier, New Zealand\", \"weatherTypeIcon\": \"14\", \"dayOfWeek\": \"1\", \"highTemperature\": \"20\", \"lowTemperature\": \"13\", \"precipitationProbability\": \"100\", \"timestamp\": \"2019-11-06 17:41:03 +0000\"], [\"locationName\": \"Napier, New Zealand\", \"weatherTypeIcon\": \"14\", \"dayOfWeek\": \"2\", \"highTemperature\": \"17\", \"lowTemperature\": \"8\", \"precipitationProbability\": \"100\", \"timestamp\": \"2019-11-06 17:41:03 +0000\"]]", "requestedLocation": "<-39.66929097,+176.90148039> +/- 65.00m (speed 0.00 mps / course -1.00) @ 7/11/19, 06:40:00 New Zealand Daylight Time", "observedLocationName": "Napier Aerodrome Aws, New Zealand", "observedAtTime": "2019-11-06 15:00:00 +0000", "currentConditions": "[\"relativeHumidity\": \"88\", \"windSpeed\": \"2\", \"windDirection\": \"W\", \"temperature\": \"13\", \"windBearing\": \"290\", \"weatherTypeIcon\": \"-1\", \"precipitationProbability\": \"0\", \"hour\": \"<null>\", \"feelsLike\": \"-999\"]", "observedLocation": "<-39.44999993,+176.84999999> +/- 0.00m (speed -1.00 mps / course -1.00) @ 7/11/19, 06:41:03 New Zealand Daylight Time", "queryTimeStamp": "2019-11-06 17:41:03 +0000"]

    That would suggest to me that the problem is between the watches (945, F6 and Marq) and the iPhone - unless those zeroes in there are suggesting a lack of data. At least in New Zealand anyway. 

  • Everyone, we have identified the issue and if everything works out as planned we are currently expecting implementation around mid or late November. 

    We will update this thread when we have updated the information.

  • Yay! Somebody is listening after all!

  • Thank you for your response. As suggestion to the company. You may want to put on your websites that you are working on it. Silence feels like careless. And also maybe you can explain to people about what will happen once syncs are fixed. All past info will go to Garmin Connect? 

  • Jeez finally! What took you so long? Wouldn't be smart to at least make your own support aware of the problem, so if/when you call them you'll get a proper answer?

  • Agree 100 percent