Every time I engage ski mode (and go skiing) it locks up. Have to do a 30 second hold reset. Have tried a bunch of variations. Nothing solves it. Garmin please fix. Device is coming back to you within a week otherwise.
Every time I engage ski mode (and go skiing) it locks up. Have to do a 30 second hold reset. Have tried a bunch of variations. Nothing solves it. Garmin please fix. Device is coming back to you within a week otherwise.
Hi everyone,
We are aware of one bug that can cause a crash at high altitudes. Starting in our v4.65 beta update, we included a fix for this crash. (Our current beta version is now v4.67.) In reading these…
Good news. I upgraded my Fenix 6x to 5.0 this morning and went skiing. 3 hours, 9 runs, 3200 masl max. The ski mode worked like a charm. It didn‘t freeze. Thanks for fixing this.
anyway this is ridiculous because in cervinia, at the arrival of one of the chairlifts, there is a mega advertising: GARMIN FENIX 6 MADE FOR SKIING
Yes, I just sent a trouble ticket to Garmin.
I hope others will do the same
When Garmin send your watch back, please give me feedback if it was helpful or no. I have this problem too, with my 6 sapphire/PRO today i was really disappointed. Thx ;)
Same for my 6xpro solar. Unresponsive after every lap with autorun On
And it was also impossible to use the power mode that I selected for the ski activity.
It happened also with walk activity. Unresponsive after one hour (I was at 1600m of altitude)
Never happened when I use the watch at sea level/indoor
Which Firmware are you using?
Latest beta?
4.63
Manny thanks for the feedback.
Do you have a chance and test it with the latest beta 4.65? I am not sure but I think I was reading something in the changelog about “frozen activities“.
And I am also planning to go skiing with my fenix solar...
YEP - logged a ticket 3 months ago, provided data dump etc. Just got a request to return the device - not sure if it's for replace, repair or refund..
Hi, Just got a response from Garmin Switzerland / Germany Support. In a nutshell:
They had several complains about it. The problem is know. USA Garmin Development team are working on solving the issue. As of today Garmin cannot confirm any date about a working solution
I got a reply from Garmin yesterday as well, they have been asking for more details, so I provided. Additionally I also wrote to the beta team (no response from there yet).
anyway this is ridiculous because in cervinia, at the arrival of one of the chairlifts, there is a mega advertising: GARMIN FENIX 6 MADE FOR SKIING