Every time I engage ski mode (and go skiing) it locks up. Have to do a 30 second hold reset. Have tried a bunch of variations. Nothing solves it. Garmin please fix. Device is coming back to you within a week otherwise.
Every time I engage ski mode (and go skiing) it locks up. Have to do a 30 second hold reset. Have tried a bunch of variations. Nothing solves it. Garmin please fix. Device is coming back to you within a week otherwise.
Hi everyone,
We are aware of one bug that can cause a crash at high altitudes. Starting in our v4.65 beta update, we included a fix for this crash. (Our current beta version is now v4.67.) In reading these…
Good news. I upgraded my Fenix 6x to 5.0 this morning and went skiing. 3 hours, 9 runs, 3200 masl max. The ski mode worked like a charm. It didn‘t freeze. Thanks for fixing this.
anyway this is ridiculous because in cervinia, at the arrival of one of the chairlifts, there is a mega advertising: GARMIN FENIX 6 MADE FOR SKIING
Same problem here. I restarted the watch many times during skiing. Only able to log 2 runs out of many. So disappointing
1. can I test if mine works before I go skiing? just by letting it run during a walk or something? or does it need the up and down to cause it to freeze?
2. have you updated to the latest firmware, or even 4.65 beta?
I'm still a few weeks before going skiing- but I'd really like it to work. or, I'll take my old Fenix 3HR with me.
Same thing happened to me (6X solar with 4.64 software) and my buddy (6X saphire - 4.30 software) - Ski app becomes unresponsive after a 2 or 3 descents.
Same issue with my 6X Sapphire, 1 descent on skis and watch freezes, tried many times, with watch connected to phone , without. Once it managed to record 2 laps and froze on 3rd. (elevation 3200 meters).
My "old" Quatix 5 had no issues with this, it was working without issues).
Contacted garmin via email today.
If no solution I will return the watch and will demant refund. This is a joke with a 800 Euro watch.
Did you have 3d speed and 3d distance on or off ?? My setting is off.
Local support tried to tell me that may influence that. (which I do not believe, as I had it off on Quatix 5 too). And a setting should anyway not freeze the watch.
3d Setting was on at my rides, just one was recorded (out of ~8 tries within 2 days)
garmin told me to send my watch back
Same issue here. I as skiing yesterday and the watch keeps freezes. Reset twice without success,
Then used Hiking mode and it recorded my runs. Something is very wrong with the Skiing activity
Guys have you reported this bug to the outdoor beta team by email? It's definitely a common bug and should be addressed asap into the next beta firmware update. No reason to panic and search for refund.
I went skiing Friday, Saturday and Sunday and still didn't have this issue.
yes I did today (so logged it via garmin .com trouble FAQ page). , I found the "ski" issue over the weekend.
I tried to get a software update as I don’t want to get my watch replaced but the first response from Garmin was I should send it to them,
same issue happened once during mountainbiking