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Fenix 5 with 14.1 update high battery drain

I updated my garmin fenix 5 with 14.10. I still have problems with high battery consumption.
Consume 1% per hour. With software 13.1 I had consumption of 5% per day. I tried to reinstall 13.1 but now it continues to consume a lot, always 24% a day. What can I do?

Top Replies

Garmin-Heath over 4 years ago +1 verified

We have identified a possible issue with software version 13.40 for the fenix 5 that can cause additional battery drain to take place. If you are experiencing increased battery drain on your fenix 5, update…
Ger Nijkamp over 4 years ago in reply to skyman +8

I got a response through Twitter - they recognize the issue. Stated to work on a solution for it: https://twitter.com/gernijkamp/status/1165276962635624449 No response on the support ticket that was raised…
drkglb over 4 years ago +5

Lots of users reporting the same with 13.40.
I thought Garmin pushed 14.10 to solve those issues but looking at the change log it seems nothing was done about battery consumption...

Sticking with 13.30 for…
Ger Nijkamp over 4 years ago +5

Tried the 'Turn off HR sensor and full charge'-fix wit no result. Still 1% drain every hour. No reaction from Garmin after three days on raised ticket although response within three workdays was promised…

All Replies

0 FELIPERBEZERRA over 4 years ago

Facing same problem.

0 Former Member over 4 years ago

13.40 was released before my watch even had its first charge. Can't believe Garmin have made no comments.

This has gone on too long now. I thought the fenix 5 would be well established and stable by now.

0 5912113 over 4 years ago

Same for me, the battery drain is crazy. My watch is stock.

0 AnatoliAngelov over 4 years ago in reply to Former Member

Garmin almost never comments the bugs in software...

0 J_Hunkin over 4 years ago

I reverted to 13.3 from 14.1. Watch totally reset as a result, but my battery usage over the last 24 hours is back to a normal range. (< .3% per hour on the battery widget) Turned off auto update until they get something stable published.

0 skyman over 4 years ago

I returned to 13.30, everything was fine, but then some strange discharges appeared. 13.51 worked better. And I returned to her. But for some reason, her EPO has expired. Is this serious or not?

0 kociubin over 4 years ago

I gave up and downgraded from 14.1 to 13.51 last night. I was experiencing bad drain in 14.1 of about 1.25% per hour. Now with 13.51 I'm back to my previous level of less than .25% per hour.

The downgrade is not hard but took a few hours because I had to redo it a few times and also re-do a lot of my watch/apps configurations.

This is definitely a software issue. I'm disabling software updates for now. Garmin needs to own up to this one and provide a solution!

0 Ger Nijkamp over 4 years ago

Tried the 'Turn off HR sensor and full charge'-fix wit no result. Still 1% drain every hour. No reaction from Garmin after three days on raised ticket although response within three workdays was promised. No reaction from Garmin at all. Not even a simple, general 'We recognize the issue and we are working on it'. To be really honest, after buying a >700 euro watch and only a few months of use this slowly is turning into a really nasty experience. And I refuse to juggle myself with software to roll back to get a functional watch again. Communicate and solve this asap, Garmin. This is really, really bad advertsing. Sorry.

0 i_albizu over 4 years ago in reply to Ger Nijkamp

It works for me. 5% In twelve hours

0 arn01d over 4 years ago in reply to skyman

EPO is your satellite cache for quicker connection to a GPS signal. Just sync to Garmin Connect mobile app and it should update. You can check if EPO is current by Settings - About

If you don't sync then it will update on next attempt at getting a GPS signal which could take some time.