• State Suggested Answer
  • Locked Locked
  • Replies 22 replies
  • Answers 1 answer
  • Subscribers 6 subscribers
  • Views 11528 views
  • Users 0 members are here
Options
Related
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Fenix 3 HR - Temperature and Baromerter not working

Carlos9llettoRicardo
over 4 years ago

Dear All, I Have a Fenix 3 HR and the temperature and barometer sensors stopped working. It just don't measure anymore, but used to work(last time worked  was in 18/11/17). Firmware Version: 5.40.0.0 Jul 22 em 15:13 I tried to restore defaults but didn't worked. Can you give me instrunctions in how to fix this? Kind Regards

  • 0 over 4 years ago

    Hello

    I have the same problem. After update no temp and no barometer and no altitude. Is the another updat running?

  • 0 over 4 years ago in reply to HJKRUNNING

    According to the feedback on this thread, the issue seems related to broken HW sensor. So it is not caused by SW update and cannot be fixed as such. 

    If I look to my temperature widget, my watch is returning --- instead of a temp reading and same for altitude.

  • 0 over 4 years ago in reply to Carlos9llettoRicardo

    Hi there. Is anyone still here..Just want to share the same issue with my garmin fenix 5x. Ive used it for 2 weeks sonce i bought it. The  built in sensor work fine until i notice later that its not giving any data.  It just shows this –––. I have the latest update on my watch and Garmin connect app. Any solutions..or thoughts regarding this? Thanks.

  • 0 over 4 years ago in reply to Jun Padilla

    Try to use warranty. Same thing on fenix 3 HR,they were not able to fix it.

  • 0 over 4 years ago in reply to Carlos9llettoRicardo

    Ok thanks. Im waiting for the reply of the store i bought my  watch.yes its probably a hw issue  Thw rest of the watch features are functioning well. Will give update later.  Thanks and regards.

  • 0 over 3 years ago

    Hello to everyone, I have the same problem with my Fenix 5 Sapphire, first I found problem with the temperature, always the watch shows 292°C or 558°F and a few days ago, I saw the barometer in in the same pressure (always shows the same value). I tried with:

    -  update the firmware to the last.

    - rollback to another old.

    - hardware reset.

    - pluged the watch to my computer and deleted all folders.

    None of that worked, I think that is a hardware problem, I angry with Garmin, my watch have 2 years and half, since I bought and I think is a watch expensive and not to old to failure.

  • 0 over 3 years ago in reply to Massi

    ->Try warranty

    ->send to maintenance. Sometimes they give a discount in a new one.

    Regards

  • 0 over 3 years ago in reply to PaulOberlander

    I totally agree, no sense to pay so much for a gear that doesn't last 4 years.

    the same happened to me

  • 0 over 3 years ago in reply to Carlos9llettoRicardo

    I went for 2nd hand fenix 6 pro.

    Very happy so far, nice upgrade compared to the fenix 3 I owned before. Bigger screen in a smaller package: perfect training and race buddie!

  • 0 over 3 years ago in reply to Elbo

    I stuck with Garmin after they offered me an upgrade to a Fenix 5 for a replacement with a nominal charge.  
    No problems whatsoever and has over twice the battery life of the top of the line Suunto.  I have a Samsung Active 2 as well.  A comparison of the metrics for swimming indicated the Garmin is much better at stroke type identification and lap counts.