Battery drains suddenly

Hi all,

I have a Fenix 5 for 4 months already, normal use, normal battery usage ( charged every two weeks ) and suddenly, the battery drains at least 40% in one day.
Tried to remove all non-garmin widgets and no change.
Reset to factory settings and used with basic setup - the same problem, charged fully last evening, I am at 60% with no activity done, just normal usage.

Has anyone had similar issues?
I have raised a call with Garmin Support, this should not be expected on a 4-month watch.
Parents
  • Hi everyone,
    today I had the same problem: I start a swimming session, with a 49% battery, after less than 40 minutes I finished the workout and after saving the activity I realized that the battery was 34%, and the cardio he was not active. Battery consumption was 1% every 2 minutes.
    I made a soft reset (with the light button) and after the restart the cardio sensor started working again, and the consumption has stabilized. Can I attach the .fit file if it can be useful ...
    (fenix 5 with update 12.30)
    Thank you!



    https://connect.garmin.com/modern/activity/3331763679
    After Saturday MTB training (with HR ACTIVE), 75% residual battery (4.5h GPS, battery consumption about 20%), I stopped HR and BT.
    Today, after more than 5 days I have a 61% battery; I connected the watch via USB three times, for a total, I believe, no more than 15 '
    I suspect that the sudden consumption of 0.5% / minute is due to HR or BT; at the next battery recharge I try to activate HR and I see how it goes ...

    03/02/2019, 16:33 battery at 54%...
Reply
  • Hi everyone,
    today I had the same problem: I start a swimming session, with a 49% battery, after less than 40 minutes I finished the workout and after saving the activity I realized that the battery was 34%, and the cardio he was not active. Battery consumption was 1% every 2 minutes.
    I made a soft reset (with the light button) and after the restart the cardio sensor started working again, and the consumption has stabilized. Can I attach the .fit file if it can be useful ...
    (fenix 5 with update 12.30)
    Thank you!



    https://connect.garmin.com/modern/activity/3331763679
    After Saturday MTB training (with HR ACTIVE), 75% residual battery (4.5h GPS, battery consumption about 20%), I stopped HR and BT.
    Today, after more than 5 days I have a 61% battery; I connected the watch via USB three times, for a total, I believe, no more than 15 '
    I suspect that the sudden consumption of 0.5% / minute is due to HR or BT; at the next battery recharge I try to activate HR and I see how it goes ...

    03/02/2019, 16:33 battery at 54%...
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