Battery drains suddenly

Hi all,

I have a Fenix 5 for 4 months already, normal use, normal battery usage ( charged every two weeks ) and suddenly, the battery drains at least 40% in one day.
Tried to remove all non-garmin widgets and no change.
Reset to factory settings and used with basic setup - the same problem, charged fully last evening, I am at 60% with no activity done, just normal usage.

Has anyone had similar issues?
I have raised a call with Garmin Support, this should not be expected on a 4-month watch.
Parents
  • update

    As the watch has been bought from a German shop, I have contacted Garmin Support Germany and they were not very helpful, apparently, they cannot support the device.

    I have called Garmin UK and they are happy to offer support, the device will be replaced with a NOH, we'll see in what condition is the replacement as my Fenix was only 4 months old.
Reply
  • update

    As the watch has been bought from a German shop, I have contacted Garmin Support Germany and they were not very helpful, apparently, they cannot support the device.

    I have called Garmin UK and they are happy to offer support, the device will be replaced with a NOH, we'll see in what condition is the replacement as my Fenix was only 4 months old.
Children
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