Screen went bad, happened to anyone Else?

Short and Sweet:

Today I ran, and then did some strength training. Both worked flawlessly as always with my Fenix 5. Then today after lunch in noticed that the screen was no longer responding. After a hard reset, the screen just displayed these lines. The watch still vibrates and beeps as if the screen was fine, and does reset (without any garmin logo on boot up) but the screen just stays the way it looks in the photo below. Anyone else get this problem? I didn't bang or drop the watch today, just normal use. Garmin was fantastic on the phone and only took about 5 minutes to get a new unit out to me. Hopefully I could still get runs turned on and by guessing where the activity is!
ciq.forums.garmin.com/.../1310169.jpg
Parents
  • Exact same problem with mine.  Wore it fro a swim and noticed the next day the same white spot at the side.  Clearly a manufacturing problem here.  Less than a year old and Garmin are only offering me 30% off purchase of a new device as stopped manufacturing the 5s.  Warranty says repair or full refund of purchase price which is what I have now requested.  Screen is unreadable now in sport options and white halo around face all the time in watch screen.

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  • Exact same problem with mine.  Wore it fro a swim and noticed the next day the same white spot at the side.  Clearly a manufacturing problem here.  Less than a year old and Garmin are only offering me 30% off purchase of a new device as stopped manufacturing the 5s.  Warranty says repair or full refund of purchase price which is what I have now requested.  Screen is unreadable now in sport options and white halo around face all the time in watch screen.

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