Garmin pay set up but not working

I set up Garmin pay a month or so back, and just started to try and use it the past few days for the first time. I tried at 3 different places, multiple times, but nothing works at all. The tap and pay usually works for watches (so say the cashiers), but I get nothing. I go to my wallet, put in the code, it says put near the reader, but nothing happens at all.

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Clive1971 over 4 years ago +1

I have exactly the same problem, up until around 3 weeks ago it was working fine but then watch was no longer detected by the reader. I have tried a hard reset and re-adding my card but still doesn't work…
Clive1971 over 4 years ago in reply to JM_Gemperle +1 suggested

I initially tried and it didn't work, but i then updated my garmin connect and redid a full reset and its now working

All Replies

0 Clive1971 over 4 years ago

I have exactly the same problem, up until around 3 weeks ago it was working fine but then watch was no longer detected by the reader. I have tried a hard reset and re-adding my card but still doesn't work.

Garmin support have said it's a software issue and there software team are currently looking into it and has recently been escalated. They had no time frame when this will be fixed though.

0 BD over 4 years ago

Will garmin pay ever work???!

A brilliant approach

0 JM_Gemperle over 4 years ago

Same here. The cards shows but terminal does not react. I believe this happened since v10 update. Used to work back in September but since about 2 weeks fails for me..Any one attempted a full master reset on v10 firmware? If yes did that work?

Thanks

0 Clive1971 over 4 years ago in reply to JM_Gemperle

I initially tried and it didn't work, but i then updated my garmin connect and redid a full reset and its now working

0 JM_Gemperle over 4 years ago in reply to Clive1971

Thanks Clive will proceed then clearing garmin connect + update (if there is) and then master reset.