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Crashed right after end of workout - watch saved workout, but training load lost

My new Enduro crached right after workout. When watch reloaded, it still had the workout, so I could press "Save workout". But for some reason it did no save the training load and the workout is not included in the 7 day training load page on the watch. There is also no recovery time (it says 0, like the workout never happened).

Top Replies

Garmin - Chris over 2 years ago in reply to crivoli +1 verified

crivoli

Your Fenix 7 series is using newly written and different software so it will not fall within prior generation devices. I am sorry you are having an issue with your new Fenix 7S. Please do not hesitate…

All Replies

0 Sam201176 over 3 years ago

Have you tried the new public beta?... It contains a fix for this issue...

0 omello over 3 years ago in reply to Sam201176

Thanks.

No, I didn't try it. Do you know if it fixed back in time? I have done workouts since the one that missed. So can the missing one get a training load number in the 7 day training load?

0 philipshambrook over 3 years ago in reply to omello

Changes are not made retrospectively. A few days and a few more training sessions and you'll not notice it.

0 crivoli over 2 years ago in reply to omello

Did you ever get a permanent fix for this? It is happening on my Fenix 7S.

+1 Garmin - Chris over 2 years ago in reply to crivoli

crivoli

Your Fenix 7 series is using newly written and different software so it will not fall within prior generation devices. I am sorry you are having an issue with your new Fenix 7S. Please do not hesitate to reach out to Outdoor Product Support in your region so we can address your issue. Thank you.