inReach SE/Explorer - Recent Threads

Help - InReach SE keeps asking me to reactivate

6379603 — Tue, 02 Apr 2024 19:55:28 GMT

Hi.

I used my InReach SE last a few years ago, with an old email address and account. I'm off on a big trip tomorrow and needed to reactive. I tried with my old account, but kept running into some unknown error on the PC when selecting the plan. As a result, I decided to create a new account with an email address I currently use and details all up to date. I made the payment and successfully activated the device.

However, a few moments after getting confirmation of successful activation, I got the 'must be reactivated' sign come back up again on the device screen. I went outside, reactivated successfully again, and sent a successful test message. Then it happened again - the 'must be reactivated' sign...

I'm not sure what's going wrong... the plan and payment have gone through, but it keeps telling me I need to reactivate...

Has anyone got any advice? I'm off tomorrow and need this to be sorted!

Thanks

waypoints

Former Member — Tue, 23 Jan 2024 09:52:49 GMT

how do I delete all my 4300 waypoints from the device, the explore and the earthmate.

going finding garmin website to be clunky when dealing with thousands of waypoints, screen freeze and well just not well

I don't want to singularly delete I want to delete en masse. IS there a solution.

Support is not supporting as yet.

Thanks

What time zone do I need to use for eastern Australia Canberra?

klb1953 — Tue, 16 Jan 2024 05:43:05 GMT

There is only 1 Australian time zone listed as far as I can tell (Central Australia). Should I just use western Pacific (UTC+10) for Australian Eastern standard time?

TIA

Inreach explorer mileage incorrect

Chappy132 — Sat, 06 Jan 2024 21:11:00 GMT

Why is the mileage on my in reach always higher then my friends using all trails and Gia on their phones? Upon completion of a hike their mileage always matches very close to the published mileage in guide books. My in reach is always way over. I understand the map share discrepancy.

Example all trails on an android. Trip was 13.39 miles. My Explorer said over 16.

Would the Inreach be able to text another inreach if the power grid went down?

lasvegascfp — Sat, 06 Jan 2024 01:34:51 GMT

Would the Inreach be able to text another inreach if the power grid went down?

tracks editing

StanVanderWerf — Wed, 03 Jan 2024 02:52:38 GMT

Hello,

I forgot to turn off tracking and got 50 miles of auto tracking on this one track. I want to remove that. How do I do this?

Sample eTrex SE File?

6795354 — Tue, 02 Jan 2024 02:39:00 GMT

Hi, apologies if this is the wrong section of this forum – there doesn't seem to be a place for non-connected handheld GPS devices, and so I figured inReach was as close as I could get.

I'm getting an eTrex SE soon, and want to do some engineering with the file recordings (specifically sending them to a database, etc.) I want to get the database setup before it arrives, and I was wondering if anyone with an eTrex SE (or Solar) would be able to send a demo activity GPX/FIT file. It could literally just be a few seconds long (or an existing hike) but just something that I could use to familiarize myself with the output, format, datapoints, etc.

Thanks!

Eliot

inReach SE+ activation pending

2606404 — Sat, 30 Dec 2023 07:15:26 GMT

I've just purchased an inReach SE+ and am very disappointed.

I have signed up for a Freedom plan but it gets stuck on 'Activation pending'. Logging out of the account and logging back in the unit gets a signal but gets stuck on 'Confirmation Pending' and then goes to 'check online' so I tried logging back in to that but it starts again, asking me to input the unit details. Doing this just results in a message that 'Activation is pending for this device'. So I looked at contacting tech support but they are closed for the weekend and following the weekend is a public holiday. This is for a device intended to be used for emergency situations?

Is it likely there is an issue with the device or is this a problem with whatever servers are used to activate my device?

How can I purchase plans in dollar currency

JohannesRun — Tue, 24 Oct 2023 16:20:58 GMT

How can I purchase plans in dollar currency.

My account does always shows Euro which I don't want

Why do I need to factory reset EACH time I power up, just to obtain gps fix?

3078885 — Sun, 10 Sep 2023 22:44:58 GMT

I have a 2016 Delorme/Garmin Inreach (orange) and I started having issues last summer, and it has worsened. Whenever I turn on my Inreach, it will not get an accurate gps signal/position unless I do a factory reset and then it grabs location INSTANTLY and then I can use it just fine until I turn it off. I typically turn it on once per evening and send a message to mapshare, and I'm only moving about 60 miles per day. Clear skies, outside, giving it 10+ minutes to find a signal and nothing works until I do a reset and it then finds me immediately.

inreach SE damaged

3467727 — Sun, 30 Jul 2023 01:36:54 GMT

A couple years ago his was dropped about a foot and then got a "Your inreach has been damaged. Messages cannot be sent or received. Contact tech support for assistance" message on the screen. I contacted support and was told they aren't repairable. I was very disappointed that a device intended for life or death situations was so fragile. It sat on my desk for a year, then one day I turned it on and it worked. It will send an activation message to garmin, and garmin receives it, but will then stay on the 'awaiting activation" screen. I have examined the circuit board with a magnifying glass and didn't see any issues. has anyone had success with repairing one of these?

inReach Explorer+/SE+ Software v5.5

Garmin - Chris — Thu, 20 Jul 2023 14:06:18 GMT

We have fully released software version 5.5.

Change Log

Fixed Issue with potentially displaying incorrect map scale units on detail views.

Sync largely works, but Routes are not synced

4771518 — Fri, 23 Jun 2023 22:52:08 GMT

Hi All,

I just tried to sync my Gamin InReach Explorer+. It is possible to show that changes to messages work. Similarly, it is possible to show that changes to contacts work. However, I have a collection of 4 routes that are not downloaded. These tracks were created using Caltopo and exporting the Caltopo lines as GPX data. When I upload that data to Explore.Garmin.Com the site warns me that each gpx file will be thinned down to just 200 points for storage as routes and I agree to that. The four tracks show up in the Maps tab, both in the sidebar and as lines on the displayed map. It all seems fine (to that point).

I have used an admin account on my Mac (running OS X Big Sur). I have re-downloaded the InReach Sync program. I have updated the firmware on my GPS. I have swapped cables and USB ports. I rerun InReach Sync on my Mac every time. Those actions do not change the outcome. If you have a suggestion then I would be very grateful to hear it. Thank you!

Duplicate texts every day...

2596960 — Thu, 13 Apr 2023 18:31:21 GMT

My wife is in an area with no cell service and she is using our inReach Explorer to text me. We use Google Fi for our cell service. The problem is I keep getting duplicates every day for the previous day to the point that it's getting hard to keep track of the conversation.

Is there anything I can do about it or is it something that I just have to put up with?

Thanks,

Joe

Problems with recieving position data. Could it be GPS-jamming?

5465383 — Mon, 03 Apr 2023 11:59:42 GMT

Recently I'm having problems with receiving position data from my InReach SE. This is the second trip this year where only a few of the presets or messages include position data. All settings on the garmin explore page should be good, the device is updated and synced. We've even tested the device multiple times before the trips with success. But when we move up in the mountains, we lose almost all position data.
I have a suspicion of the cause of the problem: The two trips were done in Finnmark, Northern Norway, relatively close to the Russian border. There has also been reports of problems with GPS-jamming for airplanes over Finnmark the past few years. Could this be the cause of the problem for my InReach? Or, is there any possibility there could be something wrong with the device? Is there any record of InReaches failing in this way?

This is kind of problematic, because without knowing the cause of the issue, this is a very unreliable system.

Time of Day Issue

Gary_Edstrom — Thu, 16 Feb 2023 19:08:57 GMT

Time of Day Issue: I have an inReach Explorer that I purchased going on 7 years ago. I haven't even turned it on in over a year. As I am planing on travel where I will lack cellular connections, I wanted to check it out to make sure it was still working. I got all communications functions to work such as tracking and predefined messages. The only problem remaining is that the time of day on the Explorer shows 4-5 minutes slow. I have left it turned on out under the open sky for about 20 minutes and nothing has changed on the time. Does anyone recognize the problem?

sync issue

5267622 — Thu, 09 Feb 2023 23:19:30 GMT

i am trying to sync my inreach and have an alert dialog. i have never had this in past syncs.

firmware is current

im on mac

www.dropbox.com/.../Screenshot 2023-02-09 at 3.13.56 PM.png

Issues with Sending and Receiving Messages in the Rain Forest of Nigeria.

Former Member — Fri, 03 Feb 2023 13:45:33 GMT

We currently having Issues with sending and receiving messages in the rain forest of Nigeria. But when these devices are taken to the city "Calabar" one can send and receive messages within 2-3 minutes while in the forest you cant send or receive messages.

Please, what could be the Problem

unable to load australian nsw state forest hunting maps to overlay map on the garmin inreach

jamie88 — Thu, 26 Jan 2023 08:42:58 GMT

i cant find info on how to load the dpi maps onto the device.

Tracks On Mapshare but not on Map Page in Explore Website

mhammann57 — Sun, 22 Jan 2023 20:03:18 GMT

Tracks made using an older InReach (InReach for Smartphones) do not show up on my map page on the Garmin Explore website. Tracks made with my upgraded device (InReach Explorer+) do show up. I also have a few duplicate track entries in my library. Is there any way to get track data (breadcrumb paths) from my older InReach to be added to my map page on the Explore website? The tracks DO show on my mapshare page when I select "Show All Tracks", but not on my personal map on the Garmin Explore website.

Waypoints on Explorer+ not syncing

9338392 — Tue, 13 Dec 2022 16:58:20 GMT

I have an Explorer+. This device has 60+ waypoints on the unit. These waypoints do not transfer during the syncing process and I cannot, therefore, export the waypoints to GPX. Why do the waypoints not sync? I do not get any error during the syncing process. I have tried the suggestions as presented by Garmin including using different USB cables, different USB ports on my computer, doing a factory soft reset, restarting all devices and computers. I have tried this process on two different computers.

I see that my Explorer account has three named accounts. Two accounts belong to me and a fellow employee and one account is listed as Unassigned.This unassigned user has outdated firmware. I do not know if this is an issue but I have - in the past - needed to ensure firmware was updated before data syncing. The waypoints in question were collected by a named users.

Why can I not transfer waypoints?

Garmin Inreach Explore+ GPS Issues

7797067 — Tue, 29 Nov 2022 01:32:37 GMT

I input the same gps coordinates into my marine B&G GPS and the Garmin Inreach Explorer+. The results were significantly different, by 10 miles. The B&G was correct because it put me on the correct location. Even the GPS coordinates of the current location between the two systems is different.

What can I do? If I sent out a distress, the crews would go to the wrong location.

Thanks for any help.

Disgusting that I have to pay again to activate!

bandageboy — Fri, 18 Nov 2022 11:51:40 GMT

I’ve had my inreach explorer for years (made by delorme), Garmin takes over and suddenly I have 6 weeks to activate a device that was working until GARMIN deactivated it.

Completely held to ransom here. Why should I have to pay twice?

They said they would credit the account but that’s still then taking my money I should not have to pay.

Garmin stalled the short chat so now the ’grace’ period is up and if I want to use my device I have to pay them AGAIN to activate it AGAIN!

This is appalling behaviour, I have owned many Garmin products, from GPS units to running watches which I upgraded yearly.
i will never buy another product from this unethical company again.

Can I message an InReach from the Garmin website?

2042039 — Tue, 08 Nov 2022 03:37:49 GMT

I have an InReach with a paid up account but I don’t have the device with me. I would like to message someone else that has their InReach with them and is out of range of other modes of communication and want to know if there is any web interface that will do this? I’ve logged into my Garmin account and can see messages sent InReach to InReach between us 24hrs ago. It seems like it would be an obvious feature to be able to message from here too?

In reach activation

Mike3258 — Sun, 02 Oct 2022 19:41:37 GMT

I have in reach explorer. I have set everything up and during activation it is stuck on Waiting for Confirmation. Tried 3 times for 45 minutes each. I was able to send the test text