My inreach explorer no longer updates ipad map

I have a Garmin InReach Explorer+ paired to an iPad Pro running iOS 13.  Upto yesterday all was working well and I was able to use either Google Maps, Earthmate, Gaia or Apple Maps and see my instant location.  Now I no longer get data from the InReach to the iPad.  I've reset everything, and updated iPad but no luck.  It DOES show that it's paired with the iPad and I can see it when I load up Earthmate however when I look at all maps I just see the last place where I received a datapoint.  

I've been trying to diagnose this issue by hooking it to my iPhone but I think my internal phone GPS is what the maps are using. 

How do I go about diagnosing whether the issue is with my InReach or my iPad?  (If I had a spare one of each it would be easy to figure out but I don't).

Thanks much!

Parents
  • Be sure that location services are permitted for whatever app you’re using to display the data. If the Earthmate app is working, it’s not the pairing. That said, if you have not already done so, the conventional wisdom is to have each device forget the other, then re-pair. I hesitate to suggest that since it’s working with Earthmate.

    Do you know what changed when it stopped working? O/S update on the iPad? F/w update on the Explorer? Something else?

    Particularly if it stopped working with iOS 13, check out this support article: https://support.garmin.com/en-US/?faq=oMQAW20SpY06UD0itn27o7. The only section that might be relevant is the BT sharing setting - and I’m not even sure of that. Note that the Explorer+ is not compatible with GCM. You will want to check if BT sharing applies to apps like Google maps and Gaia.

Reply
  • Be sure that location services are permitted for whatever app you’re using to display the data. If the Earthmate app is working, it’s not the pairing. That said, if you have not already done so, the conventional wisdom is to have each device forget the other, then re-pair. I hesitate to suggest that since it’s working with Earthmate.

    Do you know what changed when it stopped working? O/S update on the iPad? F/w update on the Explorer? Something else?

    Particularly if it stopped working with iOS 13, check out this support article: https://support.garmin.com/en-US/?faq=oMQAW20SpY06UD0itn27o7. The only section that might be relevant is the BT sharing setting - and I’m not even sure of that. Note that the Explorer+ is not compatible with GCM. You will want to check if BT sharing applies to apps like Google maps and Gaia.

Children