Only preset messages are being delivered.

I tried sending some test messages to myself.  Quick messages are not being delivered.  I tried SMS and email.  So I sent a preset message to myself, SMS, and it showed up.  Tried the quick message again and nothing.  Its being sent by my Inreach Mini but not being delivered. Tried through Earthmate app and also tried right from my Inreach Mini.  Same results.....no message being delivered.