inReach Messenger - Recent Threads

RE: Inreach msgs not being received on Verizon phones - support no help

RJBLOOM — Tue, 07 Apr 2026 00:37:10 GMT

I found this useful. I finally found that my wife's Verizon phone was blocking my texts. Google msg app, select yourown icon (it is settings) spam and blocked.

Inreach msgs not being received on Verizon phones - support no help

DOCTAPOW — Wed, 06 Sep 2023 16:55:23 GMT

I am able to send msgs and receive replies only when using email addresses.

I have several contacts that I have tried to reach using text messages to their phone numbers and none of them have received them.

I contacted support thru chat and gave them an example of my wife's phone which is on Verizon. Their reply was that the message was delivered to the carrier and the issue is with Verizon.

Problem is I have no idea how to reach out to Verizon or what to ask them? This seems like a very common problem so I was hoping Garmin would have some guidance on at least where to start with Verizon or the other carriers (since I don't even think everyone I have tried is on Verizon).

Has anyone else found a solution for this (recently?) Most messages I searched were from 3-4 years ago.

thanks again,

james

Garmin Messenger won't connect to my inReach Messenger since the latest app update

Steve_Peake — Sat, 28 Feb 2026 10:31:58 GMT

There was an update to the Garmin Messenger app recently (I use a Pixel 7 on Android 16). When I tried to send a message while out on the trail yesterday, the Messenger app can no longer connect to the inReach Messenger.

By chance I was in an area with ok phone signal, so I could use alternate messaging methods - but it is still annoying/worrying to lose this service for which I pay a high monthly fee.

The Device screen marks the device as "Not Paired". If I tap "Pair Device", and put the device in pairing mode, the device reports "Pairing Successul" after a second or two (as it is stil paired to my phone), but the app just stays on the "Searching for Devices" screen.

On the "All Devices", my inReach Messenger shows as:

Needs Attention
Connected

I've tried:

forgeting the Bluetooth paring on my phone
rebooting both my phone and the inReach
uninstalling and re-installing the app

Nothing changes the result.

Anyone else seeing this since the recent app update?

The one thing I haven't tried yet is resetting the inReach. It is currently still working as a tracking device, so I don't want to risk losing this function if I still can't connect to the app.

Thanks

Steve

RE: Garmin Messenger won't connect to my inReach Messenger since the latest app update

Steve_Peake — Mon, 02 Mar 2026 15:58:40 GMT

There was a new app update over the weekend, which has fixed my connection problem.

Profile->App Info shows:

App Version: 2.7.3

Check what you currently have installed - hopefully this might fix it for you as well.

RE: Garmin Messenger won't connect to my inReach Messenger since the latest app update

Steve_Peake — Sun, 01 Mar 2026 10:24:44 GMT

Thanks for the tip-off about the very-recent update. This has fixed my connection problem as soon as it was downloaded.

It looks like we must have been some of the first to report this.

It would have been a good experience (reporting a problem, and a new app release within 24 hours), if Garmin Support hadn't kept me locked into an online chat for an hour yesterday. They made me go through everything I had already tried multiple times. I had covered all of their suggestions in my initial report, and kept having to type "As I have already said above..."
They need an option were you can say "I know what I'm doing, let's get straight to the diagnostic files", instead of assuming everyone is new at this. I'm an embedded software engineer, and regularly work on Bluetooth comms. I knew it wasn't a Bluetooth problem, but something in their new app release.

RE: Garmin Messenger won't connect to my inReach Messenger since the latest app update

ristillu — Sun, 01 Mar 2026 04:07:02 GMT

This was resolved for me, see the comment in my thread.

RE: Garmin Messenger won't connect to my inReach Messenger since the latest app update

ristillu — Sun, 01 Mar 2026 03:12:13 GMT

I have a new Inreach Mini 3 Plus and might be seeing the same symptoms as you Steve. I'm subscribing to your thread.

forums.garmin.com/.../messenger-pairing-problems

RE: Garmin Messenger won't connect to my inReach Messenger since the latest app update

8851616 — Sat, 28 Feb 2026 20:28:50 GMT

I am also having this exact same problem setting up a new inReach Messenger Plus (hoping it is an app issue and not a defective device!). Also on Android 16. I did do a factory reset on my inReach, and it did not fix the problem.

Hopefully there is a fix soon! Very frustrating to not be able to use the device at all after paying all the fees.

RE: Share your mounting solutions/ideas (Supplement: after 3 years Garmin really managed finally to release a mount!)

peterlester — Sat, 24 Jan 2026 00:16:09 GMT

Do you know the weight of the Gramin Cradle Mount?

Share your mounting solutions/ideas (Supplement: after 3 years Garmin really managed finally to release a mount!)

Volker — Sat, 01 Oct 2022 08:23:06 GMT

Due to the current absence of a mount system (except the lanyard hole), I am interested, which mounting solution/ideas you have found for yourself. I really hope that Garmin will offer something like Zoloe does soon.

The messenger is: 7,8 x 6,4 x 2,3 cm. Because I don’t already have my device, I used somthing with s similar size (hydrometer): 7,7 x 6.5 x 2,2 cm. This is an old MFH Molle Handyhalter, (tactical), which was laying around in my drawer. It fits perfect. You can put it on a belt or on a backpack strap (horizontal or vertical) and one pic I have added an additional carabiner. You will have easy access to the messenger and I think because of the open structure of the pouch, the reception will not be disturbed. The price for the pouch was about max. 10€ (years ago).

After my messenger arrives, I will exchange the photos[emoticon:4191f5ee34e248a29fa0dbe8d975f74a]

Inreach emailaddress doesn't work - mailserver timed out

8421767 — Fri, 14 Nov 2025 23:27:29 GMT

Hello,

I am trying to reach my Garmin Inreach account on my Montana 700i. I sent an email to <username> at inreach.garmin.com from GMail:

The response was:

The recipient server did not accept our requests to connect. For more information, go to https://support.google.com/mail/answer/7720 [inreach.garmin.com 104.18.110.111: timed out] [inreach.garmin.com 104.18.109.111: timed out]

-KT

RE: Inreach emailaddress doesn't work - mailserver timed out

skyeye — Thu, 20 Nov 2025 18:31:19 GMT

If it would be possible to simply send an email message directly to your inreach address, then everybody estimating your name would be able to send a mail.

Would you be happy about this?

Allready in normal email world, spam is real problem. Here you would be charged extra for each messages sent by someone, some spammer or bot. Would this be what you want? probably not

RE: Inreach emailaddress doesn't work - mailserver timed out

JungleJim — Wed, 19 Nov 2025 17:43:06 GMT

Your inReach address looks like an email address but isn’t actually one. So it’s not possible to email to that address. See https://support.garmin.com/en-US/?faq=bZoesi272QAbvr8RWCfiu5 for more info.

RE: My garmin inreach got too wet to save. I have another. How do I just keep my account and make the other one work?

JungleJim — Tue, 09 Sep 2025 14:51:15 GMT

See Transferring Existing inReach Service to Another inReach Device for instructions on how to transfer your inReach subscription from one device to another.

My garmin inreach got too wet to save. I have another. How do I just keep my account and make the other one work?

6318098 — Tue, 09 Sep 2025 14:06:06 GMT

It is an older Garmin inReachse but never been used.

Cost to send TO an InReach internationally

5185550 — Fri, 08 Aug 2025 17:37:11 GMT

Dear All, I have an InReach Mini2 that I will be using on remote trips abroad during fieldwork. I know how pricing works from MY end, but how about on the OTHER end? Normally, we communicate via iMessage, which is free to use iPhone-to-iPhone, even internationally. Do the people sending/receiving my texts from the InReach get charged to send international texts to me? Or does my subscription cover the costs? Thank you!

RE: Cost to send TO an InReach internationally

skyeye — Tue, 26 Aug 2025 15:13:30 GMT

this is about correct

sending an inreach message to a number with +1 country code will be delivered by a 'large account' provider with same country code.

How else should the garmin and the associated large account provider know where to send the message. They are sending it into normal mobile phone network, thats all

RE: Cost to send TO an InReach internationally

6275135 — Mon, 25 Aug 2025 13:14:37 GMT

Chris, can you clarify that the 'number local to them' is assigned based on the receiving number's international prefix. i.e.if sending an inreach message to a USA number, who is roaming in Germany it will be an SMS from a USA number, not a German number?

RE: Cost to send TO an InReach internationally

Garmin-Chris — Fri, 08 Aug 2025 19:11:28 GMT

inReach SMS messages will be received by inReach recipients from a phone number local to them. When they reply to an inReach SMS message, the reply will be going back through that local exchange. Therefore, they are sending a domestic SMS message, even though it is being delivered to the inReach user internationally.

RE: Messages sent from Garmin app to phone number only goes to email. It never shows up as a text. I would prefer it be a text.

Garmin-Chris — Tue, 15 Jul 2025 12:22:44 GMT

Are you sending check-in messages or custom messages? What are the exact steps you are taking to send the message?

Messages sent from Garmin app to phone number only goes to email. It never shows up as a text. I would prefer it be a text.

6964116 — Mon, 14 Jul 2025 03:46:52 GMT

Messages sent from Garmin app to phone number only goes to email. It never shows up as a text. I would prefer it be a text.

RE: Messages sent from Garmin app to phone number only goes to email. It never shows up as a text. I would prefer it be a text.

twolpert — Mon, 14 Jul 2025 20:37:14 GMT

Please provide some additional details. Which app? Which inReach device do you have?

RE: Confusing Control Handoff Between Explore and Messenger – Preset Message Frustration

twolpert — Mon, 07 Jul 2025 14:19:49 GMT

This could, indeed, be related to the age of your account and (if the account is old enough) to whether or not you opted to change to "check in" messages. That said, the check in option would prevent you from editing the message text. But should not prevent you from editing the recipients. (We are talking about editing the recipients in the present message "definition". You cannot - and never could - change the recipients when you send a preset.)

Open a support ticket.

Confusing Control Handoff Between Explore and Messenger – Preset Message Frustration

3794451 — Sun, 06 Jul 2025 17:46:56 GMT

Hi Garmin team,

I’m writing to share my experience as a long-time inReach user (GPSMAP 66i) with both the Explore and Messenger apps. I recently spent hours trying to edit my preset messages (including recipients), and I ran into a frustrating problem I now realize many others have faced.

Years ago, I was able to set up my preset messages using Garmin Explore — no issues. At the time, I had both Explore and Messenger installed on my phone, and everything worked together fine. But recently, after reinstalling Messenger, I lost the ability to edit preset message recipients in both the app and the website. It took me a long time to realize that Messenger had silently taken control of the messaging system, which blocks Explore from managing presets at all.

To make things worse:

Messenger only shows the 3 preset messages, but doesn’t let you edit recipients.
Explore loses access to presets entirely when Messenger is active.
There’s no warning or option to switch control back.
You have to uninstall Messenger just to restore functionality in Explore.

It’s not clear to users that messaging control can silently transfer between systems. And it’s not acceptable that one app lets you use preset messages but not configure them, while the other can configure them but not use them unless the other app is deleted.

This needs to be addressed. Please:

Make this handoff between apps transparent
Add preset message editing to Messenger
Or let us choose which app controls messaging

I rely on this system in the field, and preset message management should not be this confusing or fragile.

Thank you.

Hakim Schepis

Device: GPSMAP 66i

RE: Confusing Control Handoff Between Explore and Messenger – Preset Message Frustration

JungleJim — Mon, 07 Jul 2025 08:52:30 GMT

Strange. I also use the Explore and Messenger apps (but with a Mini 2), but still have the ability to edit my preset messages (I have an account from before the switch to check-in messages).

Did you contact Garmin support to see what they have to say about your issues?