GPSMAP 67i - Recent Threads

Cannot send or receive messages after latest firmware update

7633249 — Thu, 11 Jun 2026 03:52:36 GMT

Issue 1: Seemingly after the latest firmware update '9.4' all my message history disappeared on the 67i and the 67i refuses to send or receive ANY messages or update inreach weather. I cannot send/receive or update the weather with the Messenger app, Explore app, or on the device itself.

Issue 2: Explore and Messenger apps randomly sign me out and then demand an internet connection to be able to use the app with the device. Out in the middle of nowhere , no cell service, no internet cannot use the device. TERRIBLE DESIGN!

Issue 3: ALL my waypoints are on occasion randomly deleted off the device when syncing with the Explore app.

As of now my 67i is completely bricked, I am not even sure if the SOS function works. It will send a test and get information on the subscription in the 'inreach utilities' menu, but that is it. nothing else works.

Posting my review from REI.com to try and bring light to some of the 67i's horrifically bad UI.

"I 'upgraded' from a GPSMap 60CSx, this 67i model feels like a downgrade in almost every way. Pros: Very fast acquisition of satellites. Much more accurate than the 60CSx. inReach communication technology. Larger screen. Better battery life. Maps can be downloaded and updated on the device itself, although it is very slow even with a fast internet connection. Has a built in flashlight which might be useful I guess. Cons: No way to disable unnecessary menu animations. No option to change the map orientation to track up below a certain distance, the GPSMap 60CSx had this option, why doesn't this one. The battery cannot be replaced, thus reducing this devices' potential lifetime. My 60CSx still works perfectly fine to this day, I've had it since 2007. No way the Lithium battery in the 67i is lasting 18 years without replacement. Cumbersome and horrendously optimized menu system: The 60CSx's menu system is more compact and easier to use, the 67i's menu system is bloated, laggy, and cumbersome. Scrolling on the 67i is completely broken. On the 60CSx if you hold the up or down arrow to scroll through the list of waypoints and release the key it will instantly stop on the last selected item. Now on the 67i however it's like it has momentum, depending on how long you hold the up or down arrow it will keep scrolling for a long time when the button is released. The device will become completely unresponsive to button presses. Viewing and editing waypoints on the 60CSx is quick and simple, literally one button press. I can edit the waypoint directly and have three options on the bottom of the screen: delete, show it on the map, or route to it. On the 67i it's much, much more difficult and excruciatingly slow: Select the waypoint, wait 3-5 seconds for it to open the waypoint on the map with a single 'GO' option on the bottom. Want to edit it? Press menu, select 'Review Point' wait another 5 seconds for that page to load, Select menu AGAIN, select 'Edit Waypoint' WAIT ANOTHER 3-5 seconds! Finally in the edit menu. The 67i does not feel and rugged as the 60CSx. I've dropped the 60CSx several times, had it fall out of of my pack and into a creek once. Still works just a few scratches. I'm afraid to drop the 67i, it just feels different, like a cell phone. I got a silicone case for it so when I inevitably do drop it it hopefully doesn't break. I only bought this because I always carry a dedicated GPS and wanted the SOS/Satellite functionality since I often hike alone. Do yourself a favor and get the inReach mini instead of this. I do NOT recommend the 67i it is NOT worth $600 for the buggy/broken software on this thing and such a bad user experience. STAY AWAY!"

RE: Cannot send or receive messages after latest firmware update

MKOHLBECKER — Thu, 09 Jul 2026 21:05:21 GMT

I had the same issue today, with my 67I, Garmin had me do a factory reset.
https://support.garmin.com/en-US/?faq=8nsIM0z6e57Y7GmsdDbPX6

once everything came back up and I connected my phone and actived inreach again(it did it by itself) everything worked as designed. All of my issues were corrected.

Alltrails and other GPX exports have line going across the world

9422913 — Mon, 29 Jun 2026 19:46:24 GMT

All the gpx files ive loaded on my 67i have a random line that goes across the planet. This one, exported from alltrails, ends up in Antarctica under new Zealand. Wtf is going on and how do I get rid of this? My 67i has been nothing but a glitchy mess so far.

Importing a GPX file

8939467 — Sun, 28 Jun 2026 22:15:49 GMT

How do I save a GPX map as a map. It will only show up under saved tracks.

RE: Importing a GPX file

JungleJim — Mon, 29 Jun 2026 17:21:14 GMT

That’s not possible. GPX files can contain waypoints, tracks or routes (or combinations of those).

like my inreach 67i but miss earthmate software

danmcnamara55 — Sun, 28 Jun 2026 21:16:19 GMT

sure like my 67i. I live in Wyoming and have been using it frequently when I go into the backcountry.

I have to use Gaia to get the detail I need. I don't miss my inreach explorer plus but I do really miss the earthmate software.

any thoughts from Garmin on upgrading the explorer app to be similar to the earthmate?

GPSMAP 67/67i Software Release v9.46

Garmin - Jessica — Tue, 23 Jun 2026 18:02:06 GMT

Good day, GPSMAP 67/67i users!

Software version 9.46 is now fully released.

Change Log

Fixed inability to download satellite imagery without OM+

Route Planner option missing from main menu

David H — Sat, 10 Jun 2023 23:28:25 GMT

I created a route using Basecamp and loaded it to my 67i. How do I now delete the route? The manual says to press MENU twice and then select Route Planner. I do not have a Route Planner icon, it seems to be missing.

There is a Course Planner but that does not seem to let you do anything with routes. That will let you create a course and save it as a route. But once you've done that, you can't delete that route either.

RE: Route Planner option missing from main menu

2315310 — Mon, 22 Jun 2026 19:16:26 GMT

I have a Garmin GPS MAP 79s which has course planner but not route planner for marine navigation. I rang Garmin UK and their emulator and their own 79s also did not have the route planning is on. They are contacting garmin US to find out how to reinstate route planning as course planner does not provide all the necessary options that I require. What particularly annoyed me was that a route transferred over from my old gpsmap 76csx allowed me to follow the route from my home port to my destination but had no features to do a route reversal. Ended up following a yacht all the way back to my home port. Had the weather closed in and darkness fallen we'd have been in great trouble!

RE: Anyone have issues with suspended accounts reactivating?

skyeye — Tue, 16 Jun 2026 14:15:57 GMT

yes , to suspedn, you have to pay a suspension fee. The device is still registered and can be unsuspended any time within minutes with same user data etc. This is the advantage of suspend.

Anyone have issues with suspended accounts reactivating?

a_gunslinger — Sun, 19 Apr 2026 16:49:48 GMT

Finally got over beeing butt hurt about cancelling the freedomw plan, and making me pay $35 to reactiate my devide for thier Freedom-ish plan. Glad they chose to go that route because so many dont need an annual. I paid $35, reactivated for 1 month, then after backpack trip I suspened it. Today I get a bill for next month with an option on my account to Suspend (again)? Did I miss something - doez suspend just mean diasable but you are still paying?

KMZ custom maps no longer visible after firmware 9.45

7091135 — Mon, 08 Jun 2026 22:05:42 GMT

Hi to all,

I have a 67 and a 67i, both updated recently to their latest firmwares, 9.45 for the 67i.

In both GPs's I used for years the same custom maps in KMZ formats.

Since the latest update to fw 9.45, the custom maps are no longer visible in the 67i, while they are still perfectly functioning in the 67.

The Map Manager and Custom Maps menus still appear, and I can see all my custom maps and I can turn their visibility on and off, but no, they no longer show in the map.

I then put both my GPS's side by side and made sure that all the maps settings are exactly the same: map layers. Etc. But no, the 67 shows them, the 67i not anymore.

I then did a full device reset, and again mirrored the map settings of the 67, no luck.

I also copied again the KMZ files from my PC to the SD card (also in the 67 they sre in the SD, as they have both always been in both GPS's, still nothing.

What else can I try? I strongly suspect that the last firmware update did something.

Is any of you still able to see and use KMZ custom maps in 9.45 ?

Can I still revert the firmware by copying the fw file in the internal memory, like in the old Oregon series?

Thank you to all

RE: KMZ custom maps no longer visible after firmware 9.45

Bob_qx — Tue, 16 Jun 2026 00:10:06 GMT

Good to know about map format/type requirements. I just reloaded several of my custom kmz experiments: one was converted from a .tif and doesn't show, the others that do appear came from .jpg

RE: Firmware 9.45

RedEarth — Mon, 15 Jun 2026 18:03:00 GMT

I took the plunge and accepted the 9.45 update anyway, luckily the KMZ file I created for the location in visiting later this year still loads ok

Firmware 9.45

jlg2 — Tue, 09 Jun 2026 15:39:29 GMT

For the first time in version 9.45, Garmin Express displayed in "details" what was addressed in the update. I appreciate that. But I didn't understand some of the issues listed. After the update, the list is no longer available. If someone has noted the list that I can no longer see, I appreciate explanations of what issues the brief listings refer to.

RE: KMZ custom maps no longer visible after firmware 9.45

RedEarth — Mon, 15 Jun 2026 18:00:32 GMT

Garmin units can be a bit picky about what KMZ maps they'll display anyway. Google earth accepts several file types when creating an image overlay and although Basecamp seems to display KMZs created from a .PNG image, the 67i will only display them if they were created from a .jpg image. I believe there's some quite tight limits on the size of the file it can handle too.

RE: KMZ custom maps no longer visible after firmware 9.45

7091135 — Sun, 14 Jun 2026 18:52:06 GMT

Aaaactually...mine eventually work. My problem was with a failing SD card. I swapped the cards with the same kmz between the 67 and the 67i and I could see the map in the 67i.

So false alarm, at least for me.

As a bonus, I tested a Sandisk Endurance 64GB, formatted on FAT32, and it seems to be working just fine!

I did not try for card speed obviously, but for expected generic endurance, and the price was the same as other cards.

RE: Cannot send or receive messages after latest firmware update

7633249 — Sat, 13 Jun 2026 21:06:51 GMT

Bricked as in not being able to send messages. As in the 67i will not even try to send anything, no curved up arrow icon in the top of the screen. All my message history is missing. I cannot send a check in. I click send message and nothing happens. The screen doesn't change, the enter button does nothing. The same for checking the weather I select update forecast and get forecast, nothing happens. The only things that work are the Mapshare tracking, mail check, and test device in the InReach Utilities menu. I assume SOS works but I have no way to test that obviously. Does the 67i store error logs anywhere?

To add to the list of issues, the 67i now takes 2-3 minutes to startup, it stays stuck on loading maps for that amount of time. I've deleted the Topoactive NA maps and redownloaded it, no change.

Another issue happens after adding a fifth WiFi network. Scrolling down to select the WiFi network lowest on the screen causes the 67i to crash/power off.

RE: Cannot send or receive messages after latest firmware update

Garmin - LF — Thu, 11 Jun 2026 21:15:30 GMT

Hello 7633249

I can understand the concern, if you are having trouble with sending messages. You mention the device is bricked. Does this mean it is not powering? Or are you specifically referring to not being able to send messages? There are some recommended troubleshooting steps we would recommend initially for this:

inReach Messages Not Received by Contacts

inReach Messages Not Received by a Phone Number (SMS Text Message)

inReach Messages Not Received by an Email Address

We are sorry you were logged out of Explore app while your phone did not have a mobile data connection. To help us investigate this issue, I would love to collect some additional details regarding this concern. For this, I will reach out to you via email,

I would also like to get some additional details from you regarding the waypoints deleting, as I am not seeing any other reports of this.

RE: Firmware 9.45

RedEarth — Thu, 11 Jun 2026 17:41:10 GMT

Not for me because I don't use any of the inreach features. I actually wanted a 67 but the Garmin dealer didn't have any in stock so offered me a 67i for the same price.

Not sure if the 67 uses the same firmware as the 67i (with the inreach stuff hidden), but if it did then I'd still be in the same predicament now, existing fault not fixed and a new fault waiting to be downloaded.

EDIT Trig8 sorry I'm not sure if your post was in reply to my previous one or not, apologies if it wasn't...

RE: Firmware 9.45

Trig8 — Thu, 11 Jun 2026 08:41:25 GMT

This update also enables SOS on the suspended plan which I think makes it a well worth upgrade.

RE: Firmware 9.45

RedEarth — Wed, 10 Jun 2026 17:32:17 GMT

What's the best strategy for avoiding this update? None of the fixes listed look particularly relevant to me, it doesn't fix the issue I've reported to Garmin months ago about custom POI icons cluttering the map at all zoom levels and from what I read on another thread it has broken the ability to use KMZ maps which I something I don't really want to lose.

Garmin Explore lists 3 options for receiving the update:

Option 1 Garmin express when connected to a computer via USB
Option 2 Garmin Explore when connected via Bluetooth
Option 3 via WiFi

I don't use the WiFi connection very often so that one's easy to avoid, but not connecting to the PC or the phone's bluetooth leaves me without any way of transferring waypoints, routes, geocaches etc for my upcoming trip, which is not really ideal.

RE: Position Drift (continued from "GPS about 30m off")

jlg2 — Tue, 09 Jun 2026 19:59:00 GMT

Thanks, AL. That article is not too helpful. I suppose the person who wrote it knew what he meant to say. But explanations like,...

"The GPS location accuracy of Garmin handhelds is around 3 meters (10 feet), 95% of the time. This means, at any given time, your handheld will save your location within 3 meters of your actual location. If your handheld is recording a location every second and you do not pause an activity while standing still, your handheld can record up to 180 meters (590 ft) in just 1 minute. When in an area with degraded GPS signal, your handheld can record even more distance while stopped. The distance recorded while standing still is a representation of GPS Drift."

But I suspect only someone who already knew what he meant would figure it out from that.

Position Drift (continued from "GPS about 30m off")

jlg2 — Tue, 09 Jun 2026 16:17:55 GMT

This continues from the long two-year-old thread (GPS about 30m off - GPSMAP 67i - inReach - Garmin Forums) to focus on position drift that is corrected by restarting the receiver. The earlier thread became a catchall for a larger category of inaccuracies. Since the position drift issue is corrected by restarting the device, I assume that narrows the possible causes. Have firmware updates in the last two years addressed this?

RE: KMZ custom maps no longer visible after firmware 9.45

Bob_qx — Tue, 09 Jun 2026 19:02:52 GMT

confirming, unable to see my .kmz map on 67i at 9.45.

Edit: found one kmz (created by someone else) that does still show (not just preview); I don't know what's different about it.