Approach S62 - Recent Threads

S62 won’t charge

3961586 — Sat, 11 Sep 2021 18:19:36 GMT

My S62 will not charge when I plug in the USB cable.

This is a very poor customer journey and experience given the cost of this product.

Grateful if someone can advise and or assist me please in this matter ASAP

RE: S62 won’t charge

1203288 — Tue, 15 Sep 2026 08:07:43 GMT

Using a low powered ‘old fashioned’ low powered small ’ usb charging plug did the trick for me.

Why do golf reports suck?

6526742 — Fri, 11 Sep 2026 13:30:40 GMT

I am really disappointed by the information and reports generated by the garmin golf app. You have all my data and somehow you produce no valuable information to help me improve my game.

For instance, how can you not track Tiger 5 mistakes? How no one thought about this?

My S62 will not connect to my Iphone

RogerCameron — Thu, 03 Sep 2026 18:15:41 GMT

My S62 has stopped syncing with my IPhone.

I have tried resetting the watch, deleted the Golf App and Connect, then reinstalled them. Then started the process of syncing again but to no avail!?!

RE: My S62 will not connect to my Iphone

RogerCameron — Wed, 09 Sep 2026 13:47:47 GMT

Hi I have since, the last communication, followed customer supports advice have done what they told me to try and sort the issue. Again nothing!!

i have also tried to install the watch on another IPhone, but still the watch won’t synchronise 😣

RE: My S62 will not connect to my Iphone

Garmin - PW — Tue, 08 Sep 2026 15:10:13 GMT

Hello RogerCameron it looks like you are now in contact with our Product Support team regarding this disruption with your Approach S62. Please continue working with them towards a resolution.

RE: S62 won’t charge

7470265 — Fri, 04 Sep 2026 01:17:03 GMT

Same for me nothing to do no charge no icon i need to use my old fenix5

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2177344 — Fri, 21 Aug 2026 17:03:21 GMT

How companies approach their customers when *** goes south is a huge thing for me. Totally out of our control, it is nothing that we did wrong - Garmin simply updated the watches, and they went bad (in line with when the S70 came out). You are made to feel that their "support" is scoffing at you. I have made sure that I sing this story to anybody that will listen, and have also put it all over social media. I would never touch a Garmin product ever again, and I am happy to report that three of our four playing last weekend were all wearing Apple Watches and I hope that gains traction - give them a go, works perfectly!

Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

7846840 — Tue, 10 Jun 2025 17:27:22 GMT

’d like to share my experience regarding the touchscreen issue on the Garmin Approach S62, which I believe in over 90% of cases is caused by a software problem.

If your touchscreen becomes unresponsive after a software update (often triggered by pairing with an iPhone), factory resetting the device multiple times can temporarily restore functionality.

Here’s what worked for me:

Perform a factory reset — not just once, but 3 to 5 times if needed.
Wait at least 5 minutes after each reset is complete. The touchscreen may suddenly start responding during this time.
Once the touchscreen is working, go through the initial setup but DO NOT pair the watch with your phone.
If you pair it with a phone, the watch will auto-update the firmware again — and the touchscreen will most likely stop working again.

Unfortunately, I haven’t yet found a way to install an older firmware version, which I believe would solve the issue permanently. But until then, this workaround has allowed me to at least get the touchscreen working again.

Hope this helps others experiencing the same issue.

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2942692 — Fri, 21 Aug 2026 13:08:46 GMT

They updated. They bricked it. They accept no responsibility. As great as their products might otherwise be, they are a garbage company given their utter lack of response. This isn't planned obsolescence -- this is spotting on their customer base. Spend your money elsewhere.

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

zakmax — Fri, 21 Aug 2026 09:46:20 GMT

I am experiencing exactly the same issue with my Approach S62. The touchscreen intermittently becomes completely unresponsive, even after a factory reset, forced restart and using the watch without connecting it to a phone. Garmin France has now told me that the watch is considered beyond repair because replacement parts are no longer available, and offered me a 20% discount on a new watch.

What is particularly concerning is that several users here report very similar touchscreen failures, including cases where the touchscreen temporarily works after a reset. I would really like Garmin to investigate whether this could be firmware/software related before simply declaring the watch unusable.

RE: No Approach Wedge to select after hitting a ball although one is in "My Bag".

Garmin - LF — Thu, 20 Aug 2026 20:38:40 GMT

Hello 5355196 Garmin is always looking for ways to improve their products. So I would recommend submitting this suggecstion here: www.garmin.com/.../

No Approach Wedge to select after hitting a ball although one is in "My Bag".

5355196 — Tue, 18 Aug 2026 11:06:09 GMT

I have added an Approach Wedge to My Bag successfully. My S62 does not give me the option to select the Approach Wedge after I hit a ball. Seems like a defect to me. I do also have a PW, GW, SW and LW in service so using one of those is not an option.

RE: No Approach Wedge to select after hitting a ball although one is in "My Bag".

5355196 — Tue, 18 Aug 2026 21:00:22 GMT

Why not add it? AWs and UWs are becoming very common?

RE: No Approach Wedge to select after hitting a ball although one is in "My Bag".

Garmin - PW — Tue, 18 Aug 2026 20:49:33 GMT

Hello 5355196

You are correct, there will not be an option for an Approach Wedge when using an Approach S62. Please review our alternative method.

Unable to Add Some Golf Clubs to My Golf Capable Garmin Device

RE: Viewing round on S62 and editing it on the watch after saving

JamesP996 — Mon, 10 Aug 2026 13:51:33 GMT

Can someone from Garmin explain why they do not offer the ability to see your score per hole after the round has finished? It seems like such an obvious requirement and a major oversight to not offer it. I know you can view it in the app but I dont want to and shouldnt have to!! It's almost as if Garmin hasnt consulted any actual golfers when creating this function, particularly when I spent £2k on a Garmin Marq 2 Golf watch!

Viewing round on S62 and editing it on the watch after saving

rjethorpe — Wed, 20 Apr 2022 19:52:32 GMT

Hi, after I save the round on my watch (having input the shots for each hole), is there a way I can edit the round on the watch after I saved it? It doesn't seem to allow you to pull up the scorecard on the watch after it is saved. Also, the round summary screen provided 'putts' per hole, but why not also show total shots, etc? The round summary screens seem to lack so fundamental data. Love the watch but I would like to edit the round on the watch when checking it against the card during my post-round drink!

Brand new Garmin s62 Gesture always on not working

Mediocre Golfer — Fri, 07 Jun 2024 22:25:41 GMT

I've had my s62 for about 3 hours exploring settings, find the gesture always on option. Turned it on and it worked for about 1 hour and no longer functions. I reset my watch and reinstalled the garmin app. I have software version 4.4 and fairly certain everything has been updated.

Any ways to fix this issue?

Thanks,

Kyle

RE: Brand new Garmin s62 Gesture always on not working

BarrieG_101 — Tue, 21 Jul 2026 23:37:20 GMT

I had this problem, but found that the 'Do not disturb' option was ON. It's actually on when there is no line shown through it and OFF when the line is through it. I turned it off and all worked fine.

Press the middle Menu button and then press the top left half moon 'do not disturb' to set it to OFF.

Hope this helps someone else, was driving me crazy!

RE: Battery life

Christian_ODQA — Mon, 20 Jul 2026 14:25:12 GMT

We have a few articles on our support website and within the owner's manual that can help with the battery life on your device. I would suggest to follow through the steps within the below articles to help maximize the battery life of your Approach S62.

Best Charging and Storage Practices for Approach Models with Rechargeable Batteries

Maximizing Battery Life

Why Is the Battery of My Garmin Wearable Draining Faster Than Expected?

After following the steps within the above articles, if your watch is still not lasting a full round of golf it maybe best to reach out to our Product Support team for assistance. The link below can help you get into contact with them via chat, phone, or email.

Garmin Support Center - Approach S62

Battery life

aidanwyer — Sat, 18 Jul 2026 12:00:23 GMT

I can only get 9 holes of golf played and the battery goes from 100%to off

RE: S62 Not Connecting to Garmin Connect

4233497 — Fri, 10 Jul 2026 10:45:42 GMT

Same issue here. Golf App connected = yes. Set up Garmin Wallet "device not connected" etc - then it seems to be a doom loop of faulty logic. Any fix on the horizon?

S62 Not Connecting to Garmin Connect

4501728 — Wed, 02 Jul 2025 17:30:02 GMT

The Garmin Connect app is telling me to connect only via the Garmin Golf app. However the S62 used to connect to the Garmin Connect app. How do I record golf activities AND fitness...isnt that the whole purpose of this watch?

S62 - Connect CT10 to an approach wedge

chrisoberson — Sat, 27 Jun 2026 15:37:34 GMT

My "approach Wedge" club is in my bag on the "Garmin golf" app, but I can't assign the CT 10 sensor to this club. It is not listed on my S62 watch.
And therefore, it is impossible to have statistics and the virtual caddie for this club.
How do I connect this sensor to this club?
Thank you

RE: S62 - Connect CT10 to an approach wedge

Christian_ODQA — Wed, 01 Jul 2026 16:26:28 GMT

If the club isn't showing in the list then it sounds like the new club list isn't syncing over to your S62. Easiest way to get it to sync is to unpair and repair, the below steps can help walk you through this process.

Open Garmin Golf app on your Android phone.
Select Profile.
Select My Devices.
Select the S62.
Click the three dots in the Top Right corner.
Select Remove Device.
Close the golf app.
Open the Settings for your Android phone.
Go into Connections/Connectivity.
Go into Bluetooth.
Click the gear icon next to the S62.
Select to Unpair.
Close out of Settings.
Go back into the Garmin Golf app.
Select Profile.
Select My Devices.
Power off your S62.
Wait 30 seconds, then power the S62 back on.
Once on press and release the Middle button.
Go into Settings.
Select Phone or Phone Waiting.
Select Pair Phone on the S62.
On your Android phone select Add a Device in the Garmin Golf app.
Select the S62 from the list.
Select Start.
Follow all prompts on Android phone screen.
Select Done/Finish.

Once paired back up lets try pairing the CT10 to the S62 again to see if you are able to select the Approach Wedge. If you continue to have issues pairing then it maybe best to reach out to our Product Support Team for further assistance.

https://support.garmin.com/en-US/?contactOverride=true&productID=647267&tab=topics