Approach S62 - Recent Threads

Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

7846840 — Tue, 10 Jun 2025 17:27:22 GMT

’d like to share my experience regarding the touchscreen issue on the Garmin Approach S62, which I believe in over 90% of cases is caused by a software problem.

If your touchscreen becomes unresponsive after a software update (often triggered by pairing with an iPhone), factory resetting the device multiple times can temporarily restore functionality.

Here’s what worked for me:

Perform a factory reset — not just once, but 3 to 5 times if needed.
Wait at least 5 minutes after each reset is complete. The touchscreen may suddenly start responding during this time.
Once the touchscreen is working, go through the initial setup but DO NOT pair the watch with your phone.
If you pair it with a phone, the watch will auto-update the firmware again — and the touchscreen will most likely stop working again.

Unfortunately, I haven’t yet found a way to install an older firmware version, which I believe would solve the issue permanently. But until then, this workaround has allowed me to at least get the touchscreen working again.

Hope this helps others experiencing the same issue.

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2942692 — Tue, 23 Jun 2026 19:03:36 GMT

Garmin continues to drop the ball here. Their update bricked the S62 and they offer no reasonable recourse. I am much happier with my replacement (a $70 Amazon watch) and won't be sending Garmin any more money. Additionally, I am happy to give Garmin the poor review they so richly deserve as this is now a known issue and they could not care less. Great job, Garmin, ruining your reputation and all.

RE: S62 scoring / update delay after finishing round

4299773 — Tue, 23 Jun 2026 18:52:38 GMT

Hi, thank you for the reply. For some reason it seems to have righted itself, the scores and round info update on the app on or very shortly after I finish the round on my watch. I haven’t done anything different!

S62 scoring / update delay after finishing round

4299773 — Thu, 07 May 2026 17:29:06 GMT

Love my S62 but something going wrong this last couple of months when i finish a round (i've had the watch two years and all ok up until 2 months ago).

When i press complete round it immediately updates my iPhone16 but it doesn't complete the score for every hole. only around 10 holes! It says i may have been in a skins game! I wasn't! Within a couple of hours though it then updates and completes the full round.
Any suggestions as to how to overcome this?

Many thanks.

Can penalties during a round be added to scorecards on the garmin golf app and website please?

3901260 — Wed, 20 May 2026 21:57:29 GMT

Just wondering why I am marking penalties during my round and then unable to see them on my final scorecard online when trying to see some data?

RE: Can penalties during a round be added to scorecards on the garmin golf app and website please?

Christian_ODQA — Mon, 22 Jun 2026 18:30:34 GMT

If you are viewing the scorecard on the Garmin Golf App (GGA) you would want to tap on the scorecard > click View Full Scorecard > tap drop down arrow next to your name, then you can see the penalties, GIR, Fairways, and Putts for that round.

Right now you are only able to see the penalties on the app and not the web at connect.garmin.com. That is a great idea for it to be available on the web as well. If you follow the link below this message it will bring you to our Share Ideas page, from here fill out the information to let the teams know about the idea for penalties to show on the web. The teams will be able to see this submission and implement as they see fit.

https://www.garmin.com/en-US/forms/ideas/

RE: Hola quiero cambiar mi pantalla por un rayon en el cristal, que se tiene que hacer?

Christian_ODQA — Mon, 22 Jun 2026 18:19:19 GMT

If the screen has a crack or scratch on it, the best thing to do would be to reach out to our Product Support team for further assistance. You can reach them using the following link.

https://support.garmin.com/en-US/?contactOverride=true&productID=647267&tab=topics

Hola quiero cambiar mi pantalla por un rayon en el cristal, que se tiene que hacer?

3184178 — Sun, 22 Feb 2026 16:25:43 GMT

Hola quiero cambiar mi pantalla por un rayon en el cristal, que se tiene que hacer?

RE: Approach S62 Touch Screen problems

9393116 — Sun, 21 Jun 2026 16:52:41 GMT

One more similar experience of touch screen problems on S62 over here. Disappointing.

Approach S62 Touch Screen problems

5630172 — Wed, 30 Oct 2024 18:15:11 GMT

My first S62 was replaced under Warranty as the watch was really struggling to receive satellite / GPS, Garmin were very helpful and replaced with a second hand unit

The touch screen on the replacement was always dodgy and worked 50/50, but useable.

After 12 months, the touchscreen failed completely and Garmin, having looked into the replacement, wouldn't replace it.

The factory reset can't be completed as it relies on touch screen !

I have been offered a reduced price replacement but my question is, has anyone else spent £500 on a watch that needs to be thrown away after 3 years - seems unreasonable and unfair

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

9393116 — Sun, 21 Jun 2026 16:45:26 GMT

I can confirm same behaviour. My less than 3 year old mint condition S62 worked just fine 3 weeks ago, I took it out of cabin and updated it and now touch screen is unresponsive. Factory reset has been done 4 times so far, no dice. Garmin support completely brushed me off by saying S62 is discontinued. 25% discount offered on next Garmin purchase but I'm really not feeling spending any more money on them after finding out this and similar experiences on other forum posts thar really strikes to me that this is in fact software issue and could be resolved if Garmin just decided to do it.

RE: S62 scoring / update delay after finishing round

Garmin - LF — Fri, 19 Jun 2026 21:04:59 GMT

4299773 Thank you for these details. I would love to collect some additional details, so we can investigate this further. For this, I will reach out to you via email.

RE: S62 Just glass replacement

Christian_ODQA — Fri, 19 Jun 2026 20:38:59 GMT

S62 Just glass replacement

1472386 — Mon, 01 Jun 2026 13:24:43 GMT

Good afternoon,
I've just replaced the screen on my S62, managed to take the old screen without breaking the LCD. Has anyone or does anyone know if its possible to replace just the glass on the S62.

Research shows its not possible. I just didn't want the screen to go in the bin as the LCD is still 100%..

Sunny

Approach s62 crashes after 4 or 5 holes of Broome manor golf course

6065934 — Tue, 24 Feb 2026 20:20:04 GMT

I have tried and failed to track broom manor 18 and 9mhole courses numerous times since Christmas. It always crashed out after 4 or 5 holes and does not allow me to enter my score when moving to the next hole.

I was initially forgiving because I thought I was just learning to use the app.

Beginning to doubt that was the reason now.

HELP, HELP. HELP

RE: Approach s62 crashes after 4 or 5 holes of Broome manor golf course

Garmin - MR — Wed, 17 Jun 2026 19:31:27 GMT

6065934 ; 2442663
This was resolved with the release of software version: 3.80. If you haven’t updated to the latest software version please do so, and test to see if you are still experiencing this situation. If you have downloaded the latest software and are still experiencing this situation, please let us know by creating a new thread.

RE: InReach Mini Not Connecting to New App

Garmin - LF — Tue, 16 Jun 2026 21:10:57 GMT

Hello 6023783 At this time the Inreach devices are not compatible with the Garmin Golf app. Products Compatible With the Garmin Golf App If you are trying to pair this with a different Garmin App, please let me know the specifics of this concern.

InReach Mini Not Connecting to New App

6023783 — Tue, 16 Jun 2026 03:36:17 GMT

My Garmin InReach Mini won't connect to the new App. The Bluetooth on my phone finds it, but the App cannot. I'm assuming they updated it and it doesn't work with my old InReach. I'm leaving on a trip in 2 days and need this resolved ASAP. Of course, there's no support ticketing system.. Any tips? We've tried everything we can find..

Thanks

RE: S62 Not Connecting to Garmin Connect

1034283 — Mon, 15 Jun 2026 01:25:17 GMT

I’ve had a Garmin S62 for 5-6 years and the cable connection to the watch is TERRIBLE. The 4 little spring loaded pins on the watch end quickly fail. I go through at least 2 a season. I’ve used the Garmin cables and aftermarket cables and they both fail for the same reason. I threw 2 cables out tonight and managed to get one to connect and update only by holding it tightly into the watch the entire time. I ordered 2 of the puck like charging cables as the reports on them are better.
I should add that the Garmin Express app is very buggy. I simply couldn’t get it to boot up and it would take 5 minutes + to load the home page. I trashed the app and redownloaded it and finally got it to work.
I shut off Webroot and my VPN as well.
I’m not trash talking Garmin. Great watch, but the cables and app just don’t measure up to your standards

S62 Not Connecting to Garmin Connect

4501728 — Wed, 02 Jul 2025 17:30:02 GMT

The Garmin Connect app is telling me to connect only via the Garmin Golf app. However the S62 used to connect to the Garmin Connect app. How do I record golf activities AND fitness...isnt that the whole purpose of this watch?

RE: Approach S62 Touch Screen problems

Tomaszka_acc — Thu, 04 Jun 2026 00:58:44 GMT

Same here, long Garmin user, after one unresponsible screen, I paid for refurboshed one, which stuck on touching screen frequently. Sometimes reset helps, sometimes not. Many users have problems it seems. Its seems software failure 😞

Turn off cumulative score option

7594275 — Sat, 30 May 2026 15:01:59 GMT

I was searching for ways to turn off my cumulative score during the round and I found a post for the s70. How is a $500 watch that is still being sold not have this feature? This needs to be addressed to older watches (all watches imo) as clearly the software is there. I have tape over the top of my watch to hide it and that shouldn’t be the case.

RE: S62 Not Connecting to Garmin Connect

8036241 — Thu, 28 May 2026 06:24:29 GMT

I agree something fundamentally seems to have changed. Thapproach s62 no longer seems to ever be connected to Garmin connect. It requires some convoluted approach through the golf app to connect. I go into Garmin connect, nothing is synchronised. The activities, steps heart rate etc is what I want.

RE: S62 Not Connecting to Garmin Connect

4977790 — Mon, 25 May 2026 17:07:18 GMT

O have a similar problem, I can’t connect my S62 with garmin golf since I change my IPhone, always said ther is a problem with connect server. I restarted everything but still can’t pair. Can you give me a solution?

Approach S62 watch is automatically ending the round

alapel01 — Mon, 23 Feb 2026 23:53:39 GMT

Hi , My Approach S62 watch is automatically ending the round as soon as it starts. I follow the usual steps: after selecting the tee, the map for the first hole appears briefly, and then the round ends immediately. In the Garmin Golf app, it shows an empty round.
I’ve already tried rebooting the watch, and it’s running the latest software update.
What do you recommend I try next?
Thanks!