Approach S62 - Recent Threads

Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

7846840 — Tue, 10 Jun 2025 17:27:22 GMT

’d like to share my experience regarding the touchscreen issue on the Garmin Approach S62, which I believe in over 90% of cases is caused by a software problem.

If your touchscreen becomes unresponsive after a software update (often triggered by pairing with an iPhone), factory resetting the device multiple times can temporarily restore functionality.

Here’s what worked for me:

Perform a factory reset — not just once, but 3 to 5 times if needed.
Wait at least 5 minutes after each reset is complete. The touchscreen may suddenly start responding during this time.
Once the touchscreen is working, go through the initial setup but DO NOT pair the watch with your phone.
If you pair it with a phone, the watch will auto-update the firmware again — and the touchscreen will most likely stop working again.

Unfortunately, I haven’t yet found a way to install an older firmware version, which I believe would solve the issue permanently. But until then, this workaround has allowed me to at least get the touchscreen working again.

Hope this helps others experiencing the same issue.

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2942692 — Sun, 08 Nov 2026 15:16:28 GMT

This is from a Google search

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

8197699 — Sun, 08 Nov 2026 13:34:27 GMT

This only works if you can use the touch screen. That is the problem. The touch screen is unresponsive. So it's impossible to do a factory reset if the screen is unresponsive. There should be a manual over ride to do a reset somehow, but I can not find a way to do it.

CT10 sensor & Ball Retriever

steve_quigley — Thu, 29 Oct 2026 19:09:44 GMT

Hi, has anyone found a putter adapter to pickup balls but allows the CT10 sensor to also be fitted.

I appreciate a cup or screw in retriever can not be used on top of the CT10, but are there ay adapters out there that allow the retriever to be fitted and the CT10 installed "into it" so that the CT10 still functions but also allows the ball to be collected from the hole?

Approach Wedge in Garmin Golf App not visible on S62.

2001616 — Wed, 14 Oct 2026 12:01:32 GMT

I noticed the Garmin Golf App now allows for approach wedges to be added to my bag. I added mine to my bag in the Garmin Golf app and synced my watch. Unfortunately, during the round, when I hit my approach wedge and then go to select approach wedge as the club I just used, my Garmin S62 does not display an approach wedge. In fact, theres no option to select that club at all. Why make it a selectable option in the golf app if it's not compatible with my watch? Is this a glitch?

RE: Approach Wedge in Garmin Golf App not visible on S62.

Garmin - LF — Tue, 20 Oct 2026 20:10:51 GMT

Hello 2001616 I can understand the concern, if you are not able to add new clubs. Our engineers are investigating reports of this concern. Once there are any updates or solutions, we will post here again.

In the mean time, there is a work around for this. You can use the steps found here to add a Nickname for clubs that are not appearing: Unable to Add Some Golf Clubs to My Golf Capable Garmin Device

RE: A Detailed Overview of CT10 Issues with the S62 Watch

4185718 — Tue, 20 Oct 2026 07:20:46 GMT

I've also lost 5 out of 14 Sensor caps. Could it be possible there is a design flaw?

A Detailed Overview of CT10 Issues with the S62 Watch

ChrisBlecher — Thu, 25 Feb 2021 07:25:52 GMT

Good Evening All.

I wanted to start by saying I love my CT10 Sensors since I got them in December of 2020 with my S62 but I have been through 2 sets and have nothing but issues with them and after substantial troubleshooting I wanted to post my findings for any future development and hopefully as something for anyone with future issues to reference.

A quick background with my first playthrough with a replacement set of 14 sensors so brand new out of the box/ I play in the California Bay Area primarily in the morning when it is colder (40ish degrees) and wet with some dew of the ground.

My first round out All my sensors pair for the first 5 of so hole and then my driver goes out. By the end of the round my Driver, 3 wood, 7 iron, 8 and 9 iron no longer register. I play another 18 at another course (I know I have an issue lol) and these same clubs have no data on Garmin Connect.

I get home and take the batteries out and notice that there appears to be condensation on the batteries and the batteries are ice cold. I warm the batteries in my hand and replace them and they reconnect but I get "battery low" message from all the sensors upon checking them on my watch. I take them out again yesterday for another 6:30am round and my driver doesnt; work, I take the top off the sensor and warm up the battery and it pairs again no issues with a low battery warning again but I cant get my 7, 8 or 9 iron to pair. I get home and replace the batteries and all of the sensors successfully are recognized.

This has bee an ongoing issue with my sensors and I want to love them and use them but I just cant get them to successfully work, I don't know if it's a temperature issue or what but it's unacceptable to spend $300 on a set of sensors and have this many issues. I have a Garmin 935, 945, S62, Index S2, G80 and these sensors so I love Garmin but I just don't know what to do at this point. I just want to see if anyone else is having this issue because it sucks that I dropped $300 on these sensors and can't get them to work for more than a round.

Good job on getting club specific distance and detail into the latest version of the Garmin Golf App.

Owen — Fri, 09 Oct 2026 01:17:53 GMT

[emoticon:578cee8aac0e41e9bcef50a2f8d281d5]

My S62 will not connect to my Iphone

RogerCameron — Thu, 03 Sep 2026 18:15:41 GMT

My S62 has stopped syncing with my IPhone.

I have tried resetting the watch, deleted the Golf App and Connect, then reinstalled them. Then started the process of syncing again but to no avail!?!

RE: My S62 will not connect to my Iphone

Reggy1008 — Mon, 28 Sep 2026 07:42:04 GMT

I've send a message to Product support. I hope they can fix it. Watch works fine, but all of a sudden the connection was lost and it didnt synchronize anymore

RE: My S62 will not connect to my Iphone

RogerCameron — Sun, 27 Sep 2026 07:54:05 GMT

That is happening with my S62.

S62 doesn’t synchronize with my IPhone Garmin Golf app anymore

Reggy1008 — Sat, 26 Sep 2026 17:47:27 GMT

I reset my S62, deleted the app, even tried a new account, but nothing works. My app finds the watch but when I’m installing then it keeps showing me the same page. The app is stuck on this page.

RE: My S62 will not connect to my Iphone

Reggy1008 — Sat, 26 Sep 2026 17:43:12 GMT

I’ve tried everything. Hard reset, deleting the app. My app keeps getting stuck on this part. It’s not getting there, it’s just stuck. Even tried to make a new account, it’s still stuck on this page

RE: S62 won’t charge

1203288 — Tue, 15 Sep 2026 08:07:43 GMT

Using a low powered ‘old fashioned’ low powered small ’ usb charging plug did the trick for me.

S62 won’t charge

3961586 — Sat, 11 Sep 2021 18:19:36 GMT

My S62 will not charge when I plug in the USB cable.

This is a very poor customer journey and experience given the cost of this product.

Grateful if someone can advise and or assist me please in this matter ASAP

Why do golf reports suck?

6526742 — Fri, 11 Sep 2026 13:30:40 GMT

I am really disappointed by the information and reports generated by the garmin golf app. You have all my data and somehow you produce no valuable information to help me improve my game.

For instance, how can you not track Tiger 5 mistakes? How no one thought about this?

RE: My S62 will not connect to my Iphone

RogerCameron — Wed, 09 Sep 2026 13:47:47 GMT

Hi I have since, the last communication, followed customer supports advice have done what they told me to try and sort the issue. Again nothing!!

i have also tried to install the watch on another IPhone, but still the watch won’t synchronise 😣

RE: My S62 will not connect to my Iphone

Garmin - PW — Tue, 08 Sep 2026 15:10:13 GMT

Hello RogerCameron it looks like you are now in contact with our Product Support team regarding this disruption with your Approach S62. Please continue working with them towards a resolution.

RE: S62 won’t charge

7470265 — Fri, 04 Sep 2026 01:17:03 GMT

Same for me nothing to do no charge no icon i need to use my old fenix5

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2177344 — Fri, 21 Aug 2026 17:03:21 GMT

How companies approach their customers when *** goes south is a huge thing for me. Totally out of our control, it is nothing that we did wrong - Garmin simply updated the watches, and they went bad (in line with when the S70 came out). You are made to feel that their "support" is scoffing at you. I have made sure that I sing this story to anybody that will listen, and have also put it all over social media. I would never touch a Garmin product ever again, and I am happy to report that three of our four playing last weekend were all wearing Apple Watches and I hope that gains traction - give them a go, works perfectly!

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2942692 — Fri, 21 Aug 2026 13:08:46 GMT

They updated. They bricked it. They accept no responsibility. As great as their products might otherwise be, they are a garbage company given their utter lack of response. This isn't planned obsolescence -- this is spotting on their customer base. Spend your money elsewhere.

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

zakmax — Fri, 21 Aug 2026 09:46:20 GMT

I am experiencing exactly the same issue with my Approach S62. The touchscreen intermittently becomes completely unresponsive, even after a factory reset, forced restart and using the watch without connecting it to a phone. Garmin France has now told me that the watch is considered beyond repair because replacement parts are no longer available, and offered me a 20% discount on a new watch.

What is particularly concerning is that several users here report very similar touchscreen failures, including cases where the touchscreen temporarily works after a reset. I would really like Garmin to investigate whether this could be firmware/software related before simply declaring the watch unusable.

RE: No Approach Wedge to select after hitting a ball although one is in "My Bag".

Garmin - LF — Thu, 20 Aug 2026 20:38:40 GMT

Hello 5355196 Garmin is always looking for ways to improve their products. So I would recommend submitting this suggecstion here: www.garmin.com/.../

No Approach Wedge to select after hitting a ball although one is in "My Bag".

5355196 — Tue, 18 Aug 2026 11:06:09 GMT

I have added an Approach Wedge to My Bag successfully. My S62 does not give me the option to select the Approach Wedge after I hit a ball. Seems like a defect to me. I do also have a PW, GW, SW and LW in service so using one of those is not an option.