Approach S62 - Recent Threads

RE: S62 scoring / update delay after finishing round

4299773 — Sat, 09 May 2026 17:06:28 GMT

Thanks for the reply.

The garmin app is v3.7.01 and my iPhone is 26.4.2

The S62 watch is 5.10 SW Version. It also says software up to date

attached photos of what it’s like as soon as I’ve completed a round. It’s like this for a few hours and then, before the end of the day, it completes itself and I can see the full round with shot maps etc.

hopefully you can work it out!

many thanks

S62 scoring / update delay after finishing round

4299773 — Thu, 07 May 2026 17:29:06 GMT

Love my S62 but something going wrong this last couple of months when i finish a round (i've had the watch two years and all ok up until 2 months ago).

When i press complete round it immediately updates my iPhone16 but it doesn't complete the score for every hole. only around 10 holes! It says i may have been in a skins game! I wasn't! Within a couple of hours though it then updates and completes the full round.
Any suggestions as to how to overcome this?

Many thanks.

RE: S62 scoring / update delay after finishing round

Garmin - DK — Fri, 08 May 2026 16:00:24 GMT

Thanks for the post, 4299773 . Please reply here with the following so we can look into this:

Approach S62 software version
Garmin Golf app version
Screenshot(s) of an incomplete scorecard (that should be complete)
iPhone's iOS version

RE: Stats not updating

9569180 — Tue, 05 May 2026 21:42:04 GMT

Thank you

Stats not updating

jplatts — Mon, 06 Apr 2026 19:44:43 GMT

I have an Approach S62 and CT-10 sensors on all my clubs. After syncing to my iPhone, I see the score, but no information on fairway hits, GIR etc. This used to show up (can’t remember the last time).

Any idea on what I need to do to fix this?

RE: Stats not updating

jplatts — Tue, 05 May 2026 21:39:22 GMT

See answer from Dgooty - delete the app and reinstall. Ddn’t lose data

RE: Stats not updating

9569180 — Tue, 05 May 2026 20:50:46 GMT

I’m the exact same. Been having this issue for the past month. Any resolution?

RE: Approach S62 watch is automatically ending the round

2442663 — Tue, 28 Apr 2026 22:29:51 GMT

The S62 is not the only model having this issue. I like the S62 better than the S70 anyway. The screen is better in full sun and it's much less expensive. I agree. Trust is important to me as well. The first time this happened to me I was standing on #1 tee and realized I had not turned my watch on. When it Ended Round immediately, I panicked. I had an S40 for many, many years and never had a problem. This is frustrating. They seem to think its a Garmin Golf app issue, not the watch itself.

Approach S62 watch is automatically ending the round

alapel01 — Mon, 23 Feb 2026 23:53:39 GMT

Hi , My Approach S62 watch is automatically ending the round as soon as it starts. I follow the usual steps: after selecting the tee, the map for the first hole appears briefly, and then the round ends immediately. In the Garmin Golf app, it shows an empty round.
I’ve already tried rebooting the watch, and it’s running the latest software update.
What do you recommend I try next?
Thanks!

Approach s62 crashes after 4 or 5 holes of Broome manor golf course

6065934 — Tue, 24 Feb 2026 20:20:04 GMT

I have tried and failed to track broom manor 18 and 9mhole courses numerous times since Christmas. It always crashed out after 4 or 5 holes and does not allow me to enter my score when moving to the next hole.

I was initially forgiving because I thought I was just learning to use the app.

Beginning to doubt that was the reason now.

HELP, HELP. HELP

RE: Approach s62 crashes after 4 or 5 holes of Broome manor golf course

Garmin - AL — Tue, 28 Apr 2026 21:35:54 GMT

We are currently investigating an issue with symptoms like what you are reporting. At this time, we are gathering information for our engineering team while they try to find the cause of the issue so we can get a fix in place

RE: Approach S62 watch is automatically ending the round

alapel01 — Tue, 28 Apr 2026 18:19:38 GMT

Yes it is. I had to do a full reset again 3 weeks after that post but otherwise it's pretty steady. I play 2-3 rounds per week. To be completely honest I don't really trust it anymore :) Next time it happen, I will buy the newest model.

RE: Approach S62 watch is automatically ending the round

2442663 — Tue, 28 Apr 2026 15:28:18 GMT

Is it still working? I got my to play 1 round and then it started Ending Round again. I have some tournaments coming up soon and I need this watch to be reliable.

RE: Approach s62 crashes after 4 or 5 holes of Broome manor golf course

2442663 — Tue, 28 Apr 2026 15:25:25 GMT

I am having the same issue, only I getting an Ending Round message as soon as I start playing. I have tournaments coming up very soon and this is unnerving. I tried deleting files in the Garmin drive with no difference. The solution for now is to delete the S62 from Garmin connect AND remove its pairing in bluetooth from your phone. It wont crash but you lose phone connection for messages, wind, etc.

RE: Stats not updating

Dgooty — Tue, 14 Apr 2026 12:54:48 GMT

On instruction from Garmin CS rep I deleted the golf app and reinstalled and everything is now working for. All historical data was also updated with missing information. v3.7.0.1

RE: Stats not updating

4109721 — Mon, 13 Apr 2026 17:35:01 GMT

Played my first round of the season this weekend and having the same issue. App version currently is v3.7.0.1

RE: Stats not updating

Dgooty — Sat, 11 Apr 2026 11:31:35 GMT

Any updates on this? I am having same issue. Just started happening in the past month. When I view the scorecard in the app all the putts are recorded, but not showing the totals here on the stat page

Peloton tread+ cross train

8212949 — Fri, 10 Apr 2026 13:16:29 GMT

Anyone having an issue broadcasting their S62 to the Peloton+ cross train. I have not been able to get it to connect and both Garmin support and Peloton support have been useless. I tried all recommendations, but no luck. It connects fine to older peloton equipment, just not the new cross training equipment.

Approach S62 Touch Screen problems

5630172 — Wed, 30 Oct 2024 18:15:11 GMT

My first S62 was replaced under Warranty as the watch was really struggling to receive satellite / GPS, Garmin were very helpful and replaced with a second hand unit

The touch screen on the replacement was always dodgy and worked 50/50, but useable.

After 12 months, the touchscreen failed completely and Garmin, having looked into the replacement, wouldn't replace it.

The factory reset can't be completed as it relies on touch screen !

I have been offered a reduced price replacement but my question is, has anyone else spent £500 on a watch that needs to be thrown away after 3 years - seems unreasonable and unfair

RE: Approach S62 Touch Screen problems

KazaaModo — Fri, 20 Mar 2026 14:49:17 GMT

same issue. Very disappointed with the way garmin has gone. 10 years ago, their products used to be solid and could be relied upon for years of performance. These days, its just fancy glossy looking stuff, with crappy hardware to boot.

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

2177344 — Thu, 19 Mar 2026 11:04:48 GMT

How can it be possible that you are so drastically 'missing' the point here? The common theme is that the watches are fine, and then due to an update (quite often unwittingly completed) the watch is literally a paperweight. After each restore / factory reset attempt, there is not even the option to get past stage 1 and select the language, and yet you are here telling people to go through the menu options? It is clearly a software update that you (Garmin) have pushed on to your customers that is freezing the watches - what we need to know is what Garmin is doing about it, and perhaps even a link / guidance to revert back to the old software version. Look forward to receiving an update on that

Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

7846840 — Tue, 10 Jun 2025 17:27:22 GMT

’d like to share my experience regarding the touchscreen issue on the Garmin Approach S62, which I believe in over 90% of cases is caused by a software problem.

If your touchscreen becomes unresponsive after a software update (often triggered by pairing with an iPhone), factory resetting the device multiple times can temporarily restore functionality.

Here’s what worked for me:

Perform a factory reset — not just once, but 3 to 5 times if needed.
Wait at least 5 minutes after each reset is complete. The touchscreen may suddenly start responding during this time.
Once the touchscreen is working, go through the initial setup but DO NOT pair the watch with your phone.
If you pair it with a phone, the watch will auto-update the firmware again — and the touchscreen will most likely stop working again.

Unfortunately, I haven’t yet found a way to install an older firmware version, which I believe would solve the issue permanently. But until then, this workaround has allowed me to at least get the touchscreen working again.

Hope this helps others experiencing the same issue.

Downloaded courses not appearing on watch

5145050 — Tue, 27 Feb 2024 19:13:49 GMT

I'm trying to download a new course. I'm able to download them in both the garmin golf app and Connect but they don't appear on the watch after it is synced. Tried switching off and all the usual troubleshooting.

Any ideas

Thanks

RE: Downloaded courses not appearing on watch

6464533 — Fri, 13 Mar 2026 07:19:40 GMT

I have an S62. Am at Chhun on course in Cambodia. Many nearby courses appear from satellite link but not this one. I can download it to garmin connect but it doesn’t appear in watch when I sync it

RE: Touchscreen Not Working After Update – Factory Reset Temporary Fix for S62

8736239 — Fri, 06 Mar 2026 14:02:36 GMT

My S62 touch screen stopped working after software upgrade. Garmin is the most unhelpful company I came across. As many users noted, they are asking for money for their software bug and replace it with a refurbished watch, which I'm sure will have he same crappy software update. This almost sounds like a scam. Remember Apple tried to do a similar thing by degrading the battery life of their batteries or something sometime ago. The decent thing for a big company like Garmin to do is to admin there is software bug, release a fix or replace the watches for free. They were offering discount to buy a new version of this watch, that suggests people are moving away from Garmin and this may be one way of roping people back in. I have dealt with other companies like Callaway, they are absolutely brilliant, excellent customer service. I will be shopping for a new watch, DEFINITELY NOT Garmin. Such a disappointing experience with this company.