Approach R10 - Recent Threads

New Home Tee Hero Update

8743927 — Thu, 04 Jun 2026 20:44:10 GMT

It's been well over a month since the last Home Tee Hero update. Is there any way to get a roadmap of upcoming feature updates? Closest to the Pin? Games? Online Tournaments (live mutli-player), new enhanced courses? Etc.

Is there any way to spit out 16:9 from an iPhone or iPad with the new HTH app?

8905857 — Tue, 02 Jun 2026 15:47:24 GMT

Is there any way to spit out 16:9 from an iPhone or iPad with the new HTH app?

Approach R10 Unable to Connect to Garmin Connect Server

1956406 — Sun, 31 May 2026 23:14:24 GMT

I recently purchased an Approach R10 and am unable to complete the setup process.

Environment

Approach R10 (currently on my second unit after exchanging the first one)
iPhone 16
iOS 26.5
Latest version of the Garmin Golf app

Issue
The Garmin Golf app logs in successfully, and the R10 successfully connects to my iPhone via Bluetooth. However, after a few seconds, I receive the following error message:

“We’re having trouble talking to the Garmin Connect server. Try again.”

At that point, I cannot proceed any further with setup or use of the device.

Troubleshooting already attempted

Deleted and reinstalled the Garmin Golf app
Removed and re-paired the Bluetooth connection
Exchanged the original R10 for a brand-new unit
Disabled VPNs and security software/network filtering
Tried different internet connections
Created an entirely new Garmin account using a different email address

Despite all of the above, the problem persists and behaves exactly the same way every time.

Has anyone encountered this issue before or found a resolution? Are there any diagnostics or additional troubleshooting steps that Garmin Support would recommend?

Thank you.

R10 remote multiplayer with native Garmin app only — possible in 2026?

EricChen1115 — Fri, 22 May 2026 01:08:21 GMT

Hi,

I own an Approach R10 and want to play virtual rounds with a friend who also has an R10 in another location — same course, same time, ideally seeing each other's shots.

From my own testing, Home Tee Hero multiplayer appears to be LOCAL only (same phone, taking turns), and custom Tournaments don't seem to register Home Tee Hero virtual scores.

Is there any way to do remote/online multiplayer using only the native Garmin software (no PC, no GSPro)? Has anyone actually gotten this working in 2026? Phone/tablet-only setup preferred.

Thanks in advance!

R10 Software Update

8743927 — Thu, 21 May 2026 23:04:00 GMT

Any chance closest to the pin or any challenges will be coming in future Home Tee Hero updates?

Approach R10 keeps freezing since 4.50 update

4970361 — Mon, 18 May 2026 22:42:39 GMT

Is anyone else having issues with the R10 freezing since the 4.50 update? I'm using Awesome Golf and it worked good before I did the software update. Now it won't read chip shots hardly at all and keeps freezing up (red light). I can't get more than 2-3 shots with any club before it freezes.

View Practice Sessions on Garmin Connect Website?

krmidas — Thu, 07 May 2026 12:56:11 GMT

I haven't been able to find a way to view the data from my R10 practice range sessions on the Garmin Connect website.

After a session on the practice range, I can only view the data through the Garmin Golf app on my phone. I know I can export a .csv file, but I was hoping to also be able to see the graphical data on my computer as well.

After completing a round of golf, I can see all the data from the round (scorecard, shot maps) on the Garmin Connect website. I wish I could also do this with the practice range sessions.

Am I doing something wrong?

-Tom

Not tracking any shots at all

2328894 — Tue, 05 May 2026 11:09:38 GMT

Haven't fired up the Sim in a while and last night i decided to download the new HTH. Everything was working fine for the first 15 minutes, then my Garmin R10 did an update to the latest firmware in the middle of a practice session. The light started flashing purple really fast. I never seen that before and figured out that it means its doing an update. Everything seemed to work fine for a few more shots. Then all of a sudden HTH would not track a single shot. Tried PW - 5 iron, full shots, half shots, didn't make a difference. The R10 light is flashing green, then red on the backswing, like normal, but nothing gets recorded to HTH. I tried shutting everything down and restarting. I calibrate the R10 every time. Took about 50 shots after all this and it only recorded 1 shot after I moved the ball about 5 feet from the R10 and it showed its flight straight right at like a 90degree angle over the trees. Very frustrating. I'm going to try it again on E6 tonight and see if it is a HTH problem or R10 problem.

R10 Software Version 4.4 & 4.5 Wildly Incorrect Data - Can I Rollback?

5090827 — Thu, 23 Apr 2026 20:41:20 GMT

I got my r10 in November 2025 and was pretty impressed with how well it worked so decided to keep it. It worked well for me all up until the 4.4 software version release and now the 4.5 version release as well. I always calibrate the device and make sure everything is setup the exact same way I always did and still it can’t track well at all (to the point where my eyes are 10 times better at judging how far it went or the direction).

I’ve seen multiple questions asking whether it is possible to rollback to 4.3 but haven’t found any answer to that. At this point my r10 is basically unusable and I wish it would just go back to how it was just a few months ago.

Metric fields messed up

9957901 — Fri, 17 Apr 2026 21:43:01 GMT

Prior to the recent Garmin Golf app update, I was able to hold any metric field on the full shot data screen to reorder it, allowing me to place my most important metrics at the top of the display where they are visible without scrolling on a phone screen. This is documented behavior per the R10 owner's manual.

1. The hold-to-reorder gesture no longer works for all metrics — only some can be moved
2. Several new stroke/putting metrics (Target Downswing Time, Forward Stroke Length, Downswing Time) have been added to the driving range shot data screen and appear to be locked in fixed positions

The result is that my preferred ball-flight metrics (Carry Distance, Ball Speed, Club Speed, Launch Angle, etc.) are pushed below the fold and require scrolling to see after every shot. This significantly degrades the usability of the driving range mode for practice.

Please restore full metric reordering on the driving range shot data screen, and consider either removing the stroke metrics from the driving range display or making them reorderable like the others.

How to help/request with an update to a local course?

Chewi — Tue, 14 Apr 2026 04:34:23 GMT

I appreciate that the design features on public courses can be limited. However, I’ve noticed that on my local courses, basic elements—such as bunkers, trees, and obvious elevation changes—are missing on a hole-by-hole basis.

Is there an option to improve these basic elements? How does Garmin build its maps initially? Does the process involve a combination of Google Maps and Google Earth to obtain elevation data?

Additionally, can I request to have a course refactored if I provide the necessary information? I am more than happy to help; I just need to understand the process. The members at our club would be highly appreciative.

Thanks in advance!

PS> This is as much for me as I'm sure others, improving maps would likely see more engagement and perhaps word-of-mouth additional purchases of your device if the home course I discuss with my fellow members is semi-accurate.

My Clubs course is Dorset Golf Club - Croydon, VIC Australia

HTH Bug/Feature Request - Water Hazards

Chewi — Tue, 14 Apr 2026 04:18:51 GMT

OK, I'll start with the bug. When a ball is hit into the water it is often dropped within a foot of the shore, which is regularly unplayable.
At minimum, have it taken 2-3yards back, to avoid most of the steep slopes.

The feature request is to have an R&A rules based drop option. https://www.randa.org/rog/the-rules-of-golf/rule-17
At minimum, choose from stroke and distance OR back-on-the-line relief.
Additionally add the club length circle AND lateral and two club lengths relief option.

The current set up can unnessarily ruin a round, due to low flighted shots of an unknown slope gradient.

Garmin Approach R10 & The Stack integration - Android (Not Compatible Combination - iOS ONLY)

SPARROW — Mon, 13 Apr 2026 15:03:30 GMT

I received the email last week regarding the new The Stack System integration with the R10 for Speed Training. It came with the discount code to purchase The Stack speed trainer at a discount.

That would have been great news because earlier in the year The Stack system stated they were also now compatible with Android. So now have the opportunity to do speed training - NOT.

Did you forget to indicate in the email with The Stack System app announcement that it only works if you are iOS operating system? That would have been helpful before putting in the order for The Stack club. Really getting tired of companies ignoring proper Android integration when that's 70% of the World mobile userbase..

Also note that the R10, even if you have iOS is not yet compatible for The Stack app's full compliment of features like the new Wedging training program (to come later).

It is not exactly clear between Garmin and The Stack system websites that The Stack App, and R10 when using Android DOES NOT WORK (at this time).without some digging and back and forth with The Stack customer support. Although it took a couple days for them to get back to me about initial questions their customer service was great. Luckily they were able to cancel my order before shipping.

Currently with Android - the only way to use the Stack Club & The Stack App is by buying the Stack Radar as well as the Stack club.

Garmin R10 and e6 connection issues

DanGottesman — Fri, 10 Apr 2026 17:15:03 GMT

I just purchased an R10 and I have the license/garmin free courses added in my e6 profile. I am unable to connect the R10 with the e6 software following the Garmin.com instructions.

1. the R10 is on and blinking green

2. I have paired it with the Garmin Golf app

3. I open "other simulators" and select e6 in the Garmin Golf app

4. I have e6 open and pick the correct license, and go to add the simulator. I have Garmin, Garmin R10 Direct, Garmin R50 and a couple other unrelated options.

5. I select Garmin and enter the Host and Port info in the Garmin Golf app, test connection fails every time.

6. e6 also appears to not be connected because the battery symbol is empty. I have used e6 with another sim and it always would either be a battery with an exclamation point (not connected), or a green battery with charge level displayed.

7. I have noticed when I am in the configure screen and select Garmin and click Accept, sometimes e6 flashes a pop-up saying Garmin R10 Direct disconnected - does anyone know if that means it was actually connected? I haven't tested hitting yet because it's 40 degrees outside currently.

Any tips? Thanks!

Club Path Appears Very Inaccurate with Indoor Setup

9870784 — Wed, 08 Apr 2026 11:55:40 GMT

I’ve just purchased an R10 and have had some real issues with getting accurate data. I’ve been using both the Garmin app and Awesome Golf. Awesome Golf’s distances are at least somewhat close but the club path and face to path are way off which is giving me completely inaccurate shot shapes. Stats are attached.

I’ve got it set up in a garage. Garmin to ball is 1.8m and ball to screen is about 3m. Photos attached.

Software is up to date with 4.50.

Tried with and without garage door open and no change.

Just using normal balls. Not RCT type.

Any suggestions?

Different shot reading between HTH and the Garmin golf app

6428563 — Wed, 25 Mar 2026 12:16:07 GMT

With my Garmin R10 FW 4.5 the garmin app reads my shot 15-20% shorter as on the Home Tee Hero App. This is on the same day at the same practice lesson, only switching between practicing and virtual golf with HTH.

Calibration and leveling are done on the R10.

Thanks for the help

Matthias

Practice range ball flight trajectory on iphone

9517997 — Mon, 23 Mar 2026 18:03:56 GMT

The practice range ball trajectory gets cropped in landscape view on the iPhone, so any decent height ball flight goes out of frame. Is there a way to scale it down?

Garmin R10 connection issue

1315672 — Sun, 22 Mar 2026 13:56:04 GMT

FYI.....I just purchased an R10 and tried settling it up in the garage. Was having a real problem getting a solid connection. LED was constantly red flashing to green for a split second and then back to red. Wifi signal was very strong so I couldn't figure out what was going on. Something was interfering with the signal. Turns out the problem was the overhead florescent lights. The second I turned off the florescents....green flashing light. Turned on lights....back to standby mode.

Garmin R10 Update 4.50 Issues

Si — Tue, 17 Mar 2026 20:36:04 GMT

I updated my Garmin R10 to the new 4.50 firmware and tested it out with Titelist RCT balls. I am not getting any club path, face or angle data still.

Approach R10 - Software Version 4.50

Garmin-Jim — Tue, 17 Mar 2026 15:29:13 GMT

Hello Approach R10 Users,

We are now 100% live with this update.

Change Log

Added support for The Stack System.
Fix for 3^rd party sim shots only showing straight (started in version 4.40)

My garmin r10 approach is not correctly reading shots on either home tee hero app.

4687526 — Tue, 17 Mar 2026 04:28:16 GMT

I have the unit 7 feet behind the ball and 11.5 ft from the screen. There are no heaters, fans, radio interference items running. I have the entire floor carpeted, and the walls are covered in foam. The exact setup i have worked very well prior to the recent update. I know I have a slice and play it accordingly, however that shots are all going straight as an arrow right now or in a weird direction left. I haven't changed a thing with my setup, but the product no longer works correctly. Will you have a fix for this issue soon? What can I do to get my monthly subscription money back until you fix it?

Golf App - Color to club differentiation

6907934 — Mon, 16 Mar 2026 19:28:01 GMT

I am new to the Approach R10 and the Garmin Golf app. After using it several times, I have noticed on the Driving Range Summary as well as the View Session data, the color representation for the different clubs are very close. Almost to the point where you cannot differentiate between the respective shots.

I noticed an enhancement was touched on about 4 years ago. Has this enhancement ever been released? If so, how do you adjust the colors?

Thank you!

Garmin r10 not reading accurate shots after 4.40 update

1982008 — Tue, 10 Mar 2026 16:11:52 GMT

Ever since the firmware update to 4.40 all my right shots have read as straight shots with 0 side spin or launch direction on both e6 and awesome golf. Awesome golf developers put out an email that this was due to an issue with 4.40. Is there anyway to download 4.30 back to garmin r10

Garmin R10 Approach not detecting right direction on any hit

Zavy — Sat, 07 Mar 2026 22:18:10 GMT

My Garmin R10 Approach launch monitor is not detecting or measuring any right hits. It constantly measures 0 on any and all hits to the right. Looks like the firmware just was updated to 4.40. Is this an issue?

Approach R10 ~ Version 4.40

Garmin-Brooks — Wed, 04 Mar 2026 18:03:03 GMT

Hello Approach R10 users,

We're currently rolling out system software version 4.40 for the Approach R10. This is now live and available to download for all users.

Changes since 4.30:

Added support for The Stack System.