Approach R10 - Recent Threads

Garmin Approach R10 – Carry and Distance Not Displayed Consistently

3171297 — Sun, 11 Oct 2026 10:50:53 GMT

Hi everyone,

I am still experiencing the issue where carry distance and total distance are not displayed, even though other shot data is recorded correctly.

I have seen several previous threads discussing this issue, some of which have been marked as solved. Unfortunately, the problem persists in my case.

My setup and observations:

Garmin Approach R10 used outdoors at the driving range.
The setup and device configuration are correct.
Other shot data, such as ball speed and launch angle, is recorded successfully.
After changing clubs, the first shot will usually display all values, including carry and total distance.
For subsequent shots with the same club, carry and total distance are generally missing, although other data is still recorded.
This issue has occurred with both my driver and 7-iron.

Troubleshooting already performed:

Uninstalled and reinstalled the Garmin Golf app.
Removed and reconnected the R10.
Followed the troubleshooting steps described in the previous forum threads.

Unfortunately, none of these steps resolved the issue.

Since the R10 records other shot parameters correctly, this does not appear to be a general tracking failure. The fact that distances are usually displayed for the first shot after switching clubs, but not for subsequent shots, is particularly puzzling.

Has anyone experienced the same behavior and found a working solution? Alternatively, could Garmin please investigate whether this might be a software or firmware issue?

Thanks in advance for your help!

New Golf Sim Game, Works With R10

3537147 — Sat, 10 Oct 2026 03:19:41 GMT

Uppercut Golf closed beta is open

We built Uppercut Golf at The Golf Lounge in Muscat, and it’s played on our bays every day. Now we’re opening it up to a small group of golfers for the closed beta.

It works with the R10, just connect the R10 by bluetooth to your computer or laptop, and it connects right away through the connection manager in-game.

What you can play now

Real courses, rebuilt from drone footage. Muscat Greens, Tallgrass and the Coconut Reef seaside course, plus more on the way.
AI-driven physics. Launch, spin, lie, wind and weather all count, and every bounce and roll is worked out shot by shot. Designed with AI and tested every day on the bays at The Golf Lounge.
More than 18 holes. Mini Putt, Top Score, Hot Shot and party games, great for a group night or a quick session.
Your game, saved. Player profiles, scorecards and round history, shared across every bay at a venue. You can pick up an unfinished round where you left off.
Launch monitors. Works with the Garmin Approach R10, the Rapsodo MLM2PRO and the AccuGolf Hawkeye. We’re looking for beta testers with a Mevo+, SkyTrak+, Square or Uneekor.

What we’re working on

New courses every month, with 20+ courses by full release
A big new Mini Putt course
LAN play for venues: link the bays on your network, so groups can play the same round or compete across bays
Online play with lobbies, so you can play friends anywhere
A course builder, so you can create, edit and share your own courses
Practice mode: drop the ball anywhere on a course and repeat the shot
A club distance training game, so you learn your real numbers

Join the beta
Places are limited. Beta players get the Founding Member price, locked in for life.

Request your invite: https://uppercut.golf

Poor distance accuracy.

Peter Cranford — Tue, 29 Sep 2026 17:48:58 GMT

I am very disappointed with my new R10. I have carefully followed all instructions from Garmin and on line to try and get accurate distances but they are not even close. My driver distance data is off by 50 yards and gives the same averages for D, 3W, 2H, 3H and 4i. The remaining irons seem fine. I am a research scientist and used a laser to very accurately set up the R10 in my simulator according to all specifications. Also using software version 4.5 and performed calibration. Suggestions?

Numbers don’t add up

9517997 — Fri, 25 Sep 2026 18:34:54 GMT

7 iron (34 degree)

1000 ft elevation 63F degree, pro v1

Typical 7 iron swing speed can go up to 91-92

Lately I find my balls going too far.

Looks like spin rate is too low?

Custom aspect ratio

Mark016024 — Wed, 16 Sep 2026 15:25:13 GMT

Does R50 support custom aspect ratios for non standard sim screens? I'm considering buying this device and want to know its limitations.

Why take this to the range when you cant adjust the ball dynamics? The app is excellent but?

9144845 — Tue, 15 Sep 2026 23:01:14 GMT

Range balls are at least 10% less ball flight Almost balls about 20% why is there no custom ball setup, even the Iphone app GolfBoy has this option. Mow in two minds as to buy or find another

Feature requests: Here are a few ideas, anything that gets interest in comments I will request

Chewi — Fri, 04 Sep 2026 00:41:27 GMT

Hey fellow R10 Users 👋,

The new HRH update 1.10 is great, and I love the commitment Garmin is still giving to the software...

Here are a few ideas I came up with. Comment below if you want to see them come to the platform, and I will request them as ideas (I was part of the water hazard update change)...

SIM and real-life Handicaps: Having the app calculate an in-app handicap based on the completed rounds in HRH (can include any 9 or 18 full rounds incl comp). Additionally, the ability to reference your real-world HCP. Potentially by being able to plot both, you can see how the SIM improves the real world numbers over time.
Playing on the same SIM with another account holder: You can add a named player currently, but it would be great if you can link an account holder. They could play on your SIM, and the score/match could appear in their app also on completion. This is even better if the in-app HCP also gets adjusted on play for both account holders.
Playing on two remote SIMs with another account holder: An extension on the previous idea, have two players who have been able to find the other's account (and validated), play in real time on two separate SIMs (at their respective homes). Potentially running video or phone call separately (different device), this could be a game changer and encourage unit sales
The ability to record sessions in the Practice mode of HRH: I often find a local hole I'd like to practice. Having session data (similar to the standard Garmin Golf app) would be very useful for analysis and practice improvement.
The ability to video record shots in HRH: On occasions we hit an amazing shot OR hole out from distance OR a HIO. The ability to have the option to download the video (replay) would be really nice. Better still, if the app gauges the shot is outstanding, have it as a recording with a Congratulations start screen, showing the shot from a few angles AND a scroll of the statistics gathered for the shot, would be a great record and shareable moment. The app should encourage key share options also (Whatsapp, socials, etc)

The more comments in this thread, the more ammo I will have to get any of these ideas across the line... Pick a favourite, make suggestions over the top of these. Keen to hear from you all!

Home Tee Hero Tees are never accurate!

6883425 — Wed, 19 Aug 2026 17:58:15 GMT

I've tried multiple local and pga courses attempting to hit the Red or ladies tees but the system always puts me at ridiculously long shots regardless and it's making me not want to keep your systems. They are utterly defeating to anyone who needs the shorter tees, because you don't provide them when rendering the courses.

Reimburse for R10

8319095 — Mon, 17 Aug 2026 14:44:27 GMT

I haven’t been able to use my Approach R10 for several months due to defective operating system. It doesn’t provide all performance data as specified by the product as purchased. How can I get refunded to purchase an alternative product?

Enttäuschend!

6559157 — Sat, 15 Aug 2026 22:31:18 GMT

… auch bei mir heute wieder absolut indiskutables Erlebnis: Trotz De- und Neuinstallation der App, Trennung der Bluetooth-Verbindung KEINE Schlagweiten. Zudem ist mir aufgefallen, dass sich die 3 Daten in der Anzeige „Große Schrift“ nicht sauber einstellen lassen; wollte Carry, Ballspeed und Clubheadspeed angezeigt bekommen, ging in der Kombination nicht.
Garmin bitte unbedingt nachbessern, die Outdoorsaison ist nicht mehr lang.

Garmin Golf Feature Request - Range sessions with dynamic green distances

Chewi — Mon, 10 Aug 2026 03:55:55 GMT

Hi all...

Although I am aware you can specify any "virtual pin" location on the range maps with greens (not the straight range option), where you simply point to anywhere on the map, and this will be where the Sim points you, and all CSV shots will have a proximity value based on distance and dispersion. However, it would be more useful if the tee location could also be changed.

Having a tee box maybe 40m long that we can reposition the starting point would allow all greens (and pins) to be ANY distance that we would like to practice. EG/ in the graphic provided, I played to a 135m pin; however, my PW typically totals 125m average. If we could move the tees forward/backward, say 20m, then this green would cover it, and I can hit to that pin like I was on a course (complete with hitting to the front or back of the green and different rolls AND avoiding the bunker). Additionally, the 154m could be set up for 134 to 174m and the 110 from 90 to 130m, offering more than one green option to play my PW at...

I prefer aiming at greens as a specific target, as this is most like approach shots on course. This idea has been submitted to your ideas area, however, getting support from the wider community will help get it picked up.
Who else would support this feature?!?

R10 not showing any distance data,but other metrics are availble

7133197 — Thu, 30 Jul 2026 19:32:48 GMT

The range view is not visable and the shot is not showing up on my iphone apps. The shot is tracked and data for many other metrics are there, but not any distance or ball direction data. I have tried this on multiple phones with the garmin app, but the result is the same.

Black screen on driving range mode

2667321 — Tue, 28 Jul 2026 14:14:18 GMT

I have the Garmin R10 with IOS on iPhone since a year.. I cannot use it.. I have no membership and only use the driving range mode but the screen is 29 out of 30 times with a black screen instead of green driving range visualization.

I tried all... restart app, device, reset... deinstall etc.. it's completely random and I think it has nothing todo even if the Garmin Device is enabled. If I only start the app with a power-off Garmin, the screen is black and when I start the R10 it stays

But if this works on app without power on at gamin it also works then after switching on. So I think it is just the app but why and how to fix??? I saw a thread three years ago but this cannot be an issue since 3 years??

How can I fix this???

R10 displaying only some data

6674719 — Thu, 09 Jul 2026 15:34:25 GMT

Hello all,

I did see some of the earlier posts about missing some shot data and the suggested fix for resetting the entire device/connection. I've done this twice in the last week and will have to do it a third time when I use it today.

Is the firmware update the reason this is happening? It worked fine for the last two years I've had it until about a month or so ago. If it is the firmware; is there anyway to "roll back" the update?

thanks in advance and cheers!

Garmin R10 not showing carry or total distance outdoors – all other data available (bug?)

Simone — Fri, 26 Jun 2026 06:57:11 GMT

Hi everyone,

I’m experiencing an issue with my Garmin Approach R10 in outdoor use and would appreciate your input.

The device does not show carry or total distance at all.
However, all other data points are being recorded and displayed correctly, including:

Club head speed
Ball speed
Smash factor
Angle of attack
Club path
Face angle
Backspin / sidespin
Tempo

→ So the device appears to be tracking the shot, but the distance metrics are completely missing.

What I’ve already checked/tried:

Installed the latest software / firmware
Ensured correct alignment and positioning behind the ball
Performed calibration
Disconnected and re-paired Bluetooth
Restarted the Garmin Golf app
Tested with different clubs
Tried different outdoor locations

Setup:

Outdoor driving range (no indoor setup)
Using Garmin Golf app

My questions:

Has anyone experienced this issue before?
Could this be a known software bug?
Could it be related to lighting conditions or the surface?
Or am I possibly missing a setting in the app?

Thanks a lot in advance for your help! 🙏

Home Tee Hero Software Issue

8536462 — Wed, 24 Jun 2026 01:52:55 GMT

There seems to be a software issue/bug in the Home Tee Hero app. Every time I play the enhanced graphic course Tiburon Golf Club-Black after completing a hole the screen goes black then closes the HTH app. I have to re-open the app to continue playing. This does not happen with any other enhanced graphic courses that I have downloaded. I am using IPad 8th generation with IOS 26.5.

Does Garmin Read this forum?

Sol B — Mon, 08 Jun 2026 16:30:42 GMT

Are there any new updates from Garmin on Home Tee Hero enhancements? I haven't seen any responses when the questions come up for roadmap or features. Thanks

Can the R10 be used for a Map My Bag mode or for Club Stats?

9723864 — Sat, 06 Jun 2026 00:49:03 GMT

It would be great if we could use the practice mode data to understand average club distances even if there is a flag that has a disclaimer. I know a lot of folks that love that feature in Trackman and I think it could be easily incorporated into the Garmin app based on all the data that is collected by the R10.

Average distance per club in Club stats, please.

New Home Tee Hero Update

Sol B — Thu, 04 Jun 2026 20:44:10 GMT

It's been well over a month since the last Home Tee Hero update. Is there any way to get a roadmap of upcoming feature updates? Closest to the Pin? Games? Online Tournaments (live mutli-player), new enhanced courses? Etc.

Is there any way to spit out 16:9 from an iPhone or iPad with the new HTH app?

8905857 — Tue, 02 Jun 2026 15:47:24 GMT

Is there any way to spit out 16:9 from an iPhone or iPad with the new HTH app?

Approach R10 Unable to Connect to Garmin Connect Server

1956406 — Sun, 31 May 2026 23:14:24 GMT

I recently purchased an Approach R10 and am unable to complete the setup process.

Environment

Approach R10 (currently on my second unit after exchanging the first one)
iPhone 16
iOS 26.5
Latest version of the Garmin Golf app

Issue
The Garmin Golf app logs in successfully, and the R10 successfully connects to my iPhone via Bluetooth. However, after a few seconds, I receive the following error message:

“We’re having trouble talking to the Garmin Connect server. Try again.”

At that point, I cannot proceed any further with setup or use of the device.

Troubleshooting already attempted

Deleted and reinstalled the Garmin Golf app
Removed and re-paired the Bluetooth connection
Exchanged the original R10 for a brand-new unit
Disabled VPNs and security software/network filtering
Tried different internet connections
Created an entirely new Garmin account using a different email address

Despite all of the above, the problem persists and behaves exactly the same way every time.

Has anyone encountered this issue before or found a resolution? Are there any diagnostics or additional troubleshooting steps that Garmin Support would recommend?

Thank you.

R10 remote multiplayer with native Garmin app only — possible in 2026?

EricChen1115 — Fri, 22 May 2026 01:08:21 GMT

Hi,

I own an Approach R10 and want to play virtual rounds with a friend who also has an R10 in another location — same course, same time, ideally seeing each other's shots.

From my own testing, Home Tee Hero multiplayer appears to be LOCAL only (same phone, taking turns), and custom Tournaments don't seem to register Home Tee Hero virtual scores.

Is there any way to do remote/online multiplayer using only the native Garmin software (no PC, no GSPro)? Has anyone actually gotten this working in 2026? Phone/tablet-only setup preferred.

Thanks in advance!

R10 Software Update

Sol B — Thu, 21 May 2026 23:04:00 GMT

Any chance closest to the pin or any challenges will be coming in future Home Tee Hero updates?

Approach R10 keeps freezing since 4.50 update

4970361 — Mon, 18 May 2026 22:42:39 GMT

Is anyone else having issues with the R10 freezing since the 4.50 update? I'm using Awesome Golf and it worked good before I did the software update. Now it won't read chip shots hardly at all and keeps freezing up (red light). I can't get more than 2-3 shots with any club before it freezes.

View Practice Sessions on Garmin Connect Website?

krmidas — Thu, 07 May 2026 12:56:11 GMT

I haven't been able to find a way to view the data from my R10 practice range sessions on the Garmin Connect website.

After a session on the practice range, I can only view the data through the Garmin Golf app on my phone. I know I can export a .csv file, but I was hoping to also be able to see the graphical data on my computer as well.

After completing a round of golf, I can see all the data from the round (scorecard, shot maps) on the Garmin Connect website. I wish I could also do this with the practice range sessions.

Am I doing something wrong?

-Tom