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Foretrex 401 SW update failed - unit now bricked

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  • Foretrex 401 SW update failed - unit now bricked

    tried to update 401 via mygarmin, install appeared to finish, unit powered off, but never reset / turned back on.

    i powered it back on, and it's now is stuck at bootloader with error messge "software missing".

    mygarmin webpage now will not do SW updates, and pushed me to web updater utility (this is new, unit used to update via mygarmin). web updater utility claims upgrade file is corrupted.

    grrrrr
    Last edited by w0lfr0y; 08-08-2010, 09:24 AM.
    GPSMAP 60CSx
    Foretrex 401 #1 - bricked no help from Garmin to replace/fix
    Foretrext 401 #2 - so far so good
    nüvi 780 / GDB 50 + MSN direct
    nüvi 1490T / GDB 55 + MSN direct
    nüvi 3790T
    nüvi 3590 LMT
    nüvi 2599 LMT

  • #2
    one other thing, the unit beeps for 5 second solid when it comes up and the error message hits right away.
    GPSMAP 60CSx
    Foretrex 401 #1 - bricked no help from Garmin to replace/fix
    Foretrext 401 #2 - so far so good
    nüvi 780 / GDB 50 + MSN direct
    nüvi 1490T / GDB 55 + MSN direct
    nüvi 3790T
    nüvi 3590 LMT
    nüvi 2599 LMT

    Comment


    • #3
      fyi, i already tried resetting the unit per users guide (hit page and up arrow), it doesn't help same behavior
      GPSMAP 60CSx
      Foretrex 401 #1 - bricked no help from Garmin to replace/fix
      Foretrext 401 #2 - so far so good
      nüvi 780 / GDB 50 + MSN direct
      nüvi 1490T / GDB 55 + MSN direct
      nüvi 3790T
      nüvi 3590 LMT
      nüvi 2599 LMT

      Comment


      • #4
        finally, sw ver 2.2 is thermostatically "installed" this all happened trying to upgrade to 2.3
        GPSMAP 60CSx
        Foretrex 401 #1 - bricked no help from Garmin to replace/fix
        Foretrext 401 #2 - so far so good
        nüvi 780 / GDB 50 + MSN direct
        nüvi 1490T / GDB 55 + MSN direct
        nüvi 3790T
        nüvi 3590 LMT
        nüvi 2599 LMT

        Comment


        • #5
          Originally posted by DRICK View Post
          tried to update 401 via mygarmin, install appeared to finish, unit powered off, but never reset / turned back on.

          i powered it back on, and it's now is stuck at bootloader with error messge "software missing".

          mygarmin webpage now will not do SW updates, and pushed me to web updater utility (this is new, unit used to update via mygarmin). web updater utility claims upgrade file is corrupted.

          grrrrr
          so i've been going back and forth with garmin support on this for the last week, and there response is "gee, sorry about that why don't you pay to ship the unit to us, then pay $80 to have us fix it even though our SW update process is what bricked the unit".

          sometimes Garmin support is really good, other times they just flat out don't get it.
          GPSMAP 60CSx
          Foretrex 401 #1 - bricked no help from Garmin to replace/fix
          Foretrext 401 #2 - so far so good
          nüvi 780 / GDB 50 + MSN direct
          nüvi 1490T / GDB 55 + MSN direct
          nüvi 3790T
          nüvi 3590 LMT
          nüvi 2599 LMT

          Comment

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