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Smart Notifications for FB messenger: can see only sender information

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  • Smart Notifications for FB messenger: can see only sender information

    Out of the box on Approach S60, it was fully working close to 4 weeks - could see the sender and the full message body. Since last week it just stopped working and now can see only sender information, no message body on the notification. Compared this to 3 other S60 watches (all connected to ios 11), where from the start for FB messenger it has shown only sender information.

    watch is running 2.90 release (tried also 2.99 beta - no change)
    phone iPhone 6s, ios 11.1.1
    garmin connect app 4.0.1.1
    fb messenger 142.0
    notifications on the phone are configured as they should (according to the support center article) - and they were working, just suddenly stopped.

    now, it's just not that simple:
    • when watch is in idle mode, receiving FB messenger text, notification pop up: only sender information, no message body
    • you immediately receive another FB messenger text from same sender, notification pop up: you have both sender information and notification with message body
    • when you manually go to the Notification widget, you can see for FB messenger notifications both sender information and first charecters/words of message body
      • when you open the notification, there is again only sender information
    SMS, iMessage, WhatsApp, FB app notifications, calendar, e-mail - all show both sender information and message body. Two applications showing only sender information in notification popup are FB messenger and Skype for Business.

    the behavior of the Notification widget seems to indicate that the S60 does receive the FB messenger notification with both sender and message body information, for some reason there are issues showing this on the notification popup screen. Either this is the incompatibility on the Notification widget or Garmin connect app, Garmin please investigate.

    are the Smart Notifications with FB messenger working for anyone as they should?

  • #2
    i'm gonna say what many probably think...... if you're worrying about messages from FB when you are on the golf course..... then is the golf course the right place for you

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    • #3
      Originally posted by Scotty View Post
      i'm gonna say what many probably think...... if you're worrying about messages from FB when you are on the golf course..... then is the golf course the right place for you
      Good catch But I do run the watch on Do Not Disturb during any activity inc Golf.

      As the season is short in Northern part of Europe, using, or at least trying to use the S60 also as everyday "smart" watch. Then it would be nice to have any notifications working, as they should.

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