Announcement

Collapse
No announcement yet.

Distance/KMS not adding to my Gear

Collapse
X
  • Time
  • Show
Clear All
new posts

  • Distance/KMS not adding to my Gear

    I have my shoes added properly as gear, and it has been adding properly the KMS I ran all along until about 4 days ago. When I look at the activities it is recording that correctly, but unfortunately the kms are not adding to my distance. Any ideas?

  • #2
    Similar issue:
    https://forums.garmin.com/forum/into...fault-gear-bug
    Current: nuvi 255, eTrex 30, Forerunner 310XT, Forerunner 735XT, HRM-Tri, HRM-Swim, SDM4, Virb Elite, tempe
    Retired: eTrex Legend, Swim

    Comment


    • #3
      Gear summary widget says 338 activities (and total mileage for these), the "full page" for the gear also says 338 activities, if I click on the link for these activities and cut and paste them all somewhere handy, I find that there are actually 341 activities in the list, and the total mileage is more. The counter is stuck at 338 activities and the mileage for these 338 activities. The 338th activity was on 3rd Sep, the additional activities are on 4th, 5th, 8th Sep.

      Edit : I'm new here, as you can tell by my massive number of posts, is there somewhere to tell Garmin about this issue / bug, or do they monitor the troubleshooting forum ?
      Last edited by abhattal; 09-08-2018, 01:32 PM.

      Comment


      • #4
        I'm having the same issue - mileage hasn't increased in a few days now. These are shoes that have over 120 activities assigned to them already. The activities show up in the list, but the number of activities and total miles hasn't changed. I'm getting close to my max mileage on these shoes and I keep checking so I can retire them and move to the new pair I've been rotating in. Hope the issue gets fixed soon.
        Last edited by ImBJuled; 09-08-2018, 02:34 PM.

        Comment


        • #5
          Ok, here's what I did to fix this - I tallied up my workouts and figured out which one was the first one that didn't count. I went into that workout and removed the shoe... than I went back in and added it. This corrected that workout and all subsequent missed ones and now my tally of workouts and mileage is correct. Not sure what happened a few days ago, but hopefully it's working now.

          Comment


          • #6
            Nice tip, it sort-of worked for me - the mileage is now correct, but the activity count is wrong by +1. Guess I can live with that. As long as it increments properly from now on.

            Comment


            • #7
              Originally posted by abhattal View Post
              As long as it increments properly from now on.
              Quoting myself. And ... it doesn't. Now stuck on 342 activities, one more than the number contributing to the mileage (so the mileage is for 341 activities), i.e. the stats are the same as yesterday's, and today's data didn't get added. How annoying.
              Last edited by abhattal; 09-09-2018, 03:18 AM.

              Comment


              • #8
                I think the mileage summary gets updated with a delay sometimes. Yesterday I uploaded an activity which caused adding some default gear to it. When I looked at the summary for that piece of gear I noticed that all the activities are on the list (5 activities), but the summary showed only 4, and the total mileage was 12 km short (mileage from last activity missing). But when I checked it again today everything seemed to be in order, without any intervention from my side.
                Current: nuvi 255, eTrex 30, Forerunner 310XT, Forerunner 735XT, HRM-Tri, HRM-Swim, SDM4, Virb Elite, tempe
                Retired: eTrex Legend, Swim

                Comment


                • #9
                  I'm having the same issue.

                  Comment


                  • #10
                    Add me to the list... i can not completly explain what is wrong. But it seem to have started just recently.
                    I added a new Bike and changed it to the default gear. I noticed that there were 2 activities listed in gear summary for this bike, but only the km from the first tour. So i removed the bike from the activity saved, added the bike and saved again. Now the 2 activities were listed and the km were summed up correct. Yesterday i did the next bike tour, and today 3 activities listed in the gear summary, but the km were missing again. (Manually deleted gear and reasigned again), this is not a real workaround and needs to be fixed. Justed checked my last run, and 10k did also not sum up on the shoes... equippment, iPhone 8+, iOS12 GM, lasted mobile connect 4.10.0.15, Fenix 5X+ 3.21

                    Comment


                    • #11
                      Originally posted by ImBJuled View Post
                      Ok, here's what I did to fix this - I tallied up my workouts and figured out which one was the first one that didn't count. I went into that workout and removed the shoe... than I went back in and added it. This corrected that workout and all subsequent missed ones and now my tally of workouts and mileage is correct. Not sure what happened a few days ago, but hopefully it's working now.
                      FYI that this worked for me - thanks for the tip!

                      (I saw your followup message that it's a one-time thing - will go for a ride tonight and see what happens).

                      Thanks
                      Adam (signed up to say thanks!)

                      Comment


                      • #12
                        I have been having the same issue. What works for me is if I go in under the mobile app and change the gear to another set of shoes, save it, then go back and switch back to the correct shoes, then it adds all the miles I have been missing. Would be a pain to do this every time, but it will at least catch it up for you while they fix this bug. Hopefully

                        Comment


                        • #13
                          Same issue here: my shoes, set as default for running activities, are automatically added to new activities, but total km is not updated.

                          Comment


                          • #14
                            This issue is discussed in several other threads. Garmin has already acknowledged the issue and declared that they're working on a fix.
                            Current: nuvi 255, eTrex 30, Forerunner 310XT, Forerunner 735XT, HRM-Tri, HRM-Swim, SDM4, Virb Elite, tempe
                            Retired: eTrex Legend, Swim

                            Comment

                            Working...
                            X