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Forerunner crashed. Lost steps and HRM data

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  • Forerunner crashed. Lost steps and HRM data

    Hi. My forerunner crashed after uploading a lunchtime running activity. The activity recorded perfectly with HR, steps, cadence etc and uploaded to strava. However once it rebooted I noticed that all the recorded steps, HRM data had been wiped going back to about 7am (which is probably when I last sync’d with my iPhone) can this data be retrieved? Why did a crash cause it to lose so much data? Is the data still on the forerunner but in a corrupted FIT file? Can this be salvaged? Why did it not get syncd to garmin connect on the iPhone when the activity was transferred?

    thanks
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