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Starting a New Account from Scratch

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  • Starting a New Account from Scratch

    Hi,

    Is there a way to wipe an existing Garmin Connect account and start from scratch? I used a Garmin watch a few months ago and had a couple of activities logged + weight + sleep and I just got a new watch and would like to start new.

    I deleted all the activities but I still see my weight and all the badges I accumulated from those activities. I tried switching e-mail addresses under profile settings and then tried creating a new account with my original e-mail but the system says there is an account still registered with that address even though I swapped that account with a different e-mail.

    Basically I'd like a fresh/blank Garmin Connect account with my original e-mail address without the previous watches history and earned badges so I can start logging from scratch with the new watch. Can this be done without creating a new account with a new/different e-mail address?

    Thanks
    Last edited by Outdoors007; 06-13-2018, 09:43 AM.

  • #2
    I would say the easiest is to create a new account. If you have an email concern change the email in your old account and use the email you want in the new account. However, if there were only a few activities, just delete them. You can't touch steps but otherwise you should be ok.
    ___________________
    Phil

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    • #3
      Originally posted by pshare View Post
      I would say the easiest is to create a new account. If you have an email concern change the email in your old account and use the email you want in the new account. However, if there were only a few activities, just delete them. You can't touch steps but otherwise you should be ok.
      Thanks, but I changed my e-mail address in Garmin Connect and tried creating a new Garmin Connect with my original Garmin Connect e-mail address but it still says an account already exists even though that account that existed is now linked to a totally different e-mail address. Do you know why this is? I explain my e-mail situation below:

      Garmin Connect Account
      Original e-mail address 123@gmail.com
      Changed it to 456@gmail.com
      Trying to create a new account with 123@gmail.com but it says an account already exists with this e-mail (even though that account was change to 456@gmail.com)

      Thanks.
      Last edited by Outdoors007; 06-13-2018, 01:52 PM.

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      • #4
        It might need you to clear cookies.
        ___________________
        Phil

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