Announcement

Collapse

Forum Upgrade

We’re excited to announce that the Garmin Forums will soon be moving to a new platform that should greatly improve our forum experience for everyone. We will update everyone as more information becomes available.
See more
See less

Garmin S20 golf

Collapse
X
  • Time
  • Show
Clear All
new posts

  • Garmin S20 golf

    i have recently purchased a Garmin approach s20 golf but it has loads of issues.

    1. Garmin connect mobile does not show any stats and has not done so for a while (not a watch fault but takes away from having the watch)

    2. when you have the S20 connected with your phone via Bluetooth it will delete the round. You must NOT have it connected with your phone via Bluetooth but that takes away from the notification feature on the watch (is known by Garmin they said don't connect with phone until they sort it)

    3. i have uploaded my clubs via Gear in connect to my watch. When i play a shot on the course the auto shot asks me which club i used which i input. however once i save the round and download the info via Garmin express onto connect and view my round and the AutoShot round analyser on the web site it show different clubs than what i inputed so i have to change it all again if i can remember which club i used.

    The watch itself is good however loads of bugs with it.

    it looks like Garmin just threw it out to market without fully testing everything. i was going to purchase the Truswing but not now as disappointed.

    anyone else having the same issues

  • #2
    Originally posted by icrun1m View Post
    i have recently purchased a Garmin approach s20 golf but it has loads of issues.

    1. Garmin connect mobile does not show any stats and has not done so for a while (not a watch fault but takes away from having the watch)

    2. when you have the S20 connected with your phone via Bluetooth it will delete the round. You must NOT have it connected with your phone via Bluetooth but that takes away from the notification feature on the watch (is known by Garmin they said don't connect with phone until they sort it)

    3. i have uploaded my clubs via Gear in connect to my watch. When i play a shot on the course the auto shot asks me which club i used which i input. however once i save the round and download the info via Garmin express onto connect and view my round and the AutoShot round analyser on the web site it show different clubs than what i inputed so i have to change it all again if i can remember which club i used.

    The watch itself is good however loads of bugs with it.

    it looks like Garmin just threw it out to market without fully testing everything. i was going to purchase the Truswing but not now as disappointed.

    anyone else having the same issues
    Hi
    I am having the same problems it seems that Garmin have released the Approach S20 without having checked everything is working. Also if you play off a different tee box it doesn't reconise the hole.
    I have emailed them and am waiting for the response.

    Comment


    • #3
      Approach S20 Software 2.40 Release

      Garmin has just released new software for the S20. The new release (version 2.40) fixes the following:
      • Added support for allowing Garmin Connect Mobile to update Time of Day.
      • Added automatic Daylight Saving Time detection.
      • Fixed issue related to not being able to set Time of Day manually.
      • Fixed issues relating to scorecards not being uploaded properly if connected to Garmin Connect Mobile via Bluetooth.
      • Fixed issue with incorrect club assignment when using Club Tracking feature.

      Please use Garmin Express to install the new update before your next round of golf and update this post to let us know your results.

      Comment


      • #4
        @icrun1m, regarding the 3 issues you listed:

        1. Are you referring to putts/FIR/GIR, or your shots being displayed on a map?

        2/3: These have been fixed in 2.40.

        Please let us know if you have further issues/questions.

        - Garmin Software Quality Team

        Comment


        • #5
          @petefos, we are currently working towards improving the ways in which we get the watch to recognize which hole you are currently playing. Please stay tuned for future software updates.

          - Garmin Software Quality Team

          Comment


          • #6
            Saxondog1

            Originally posted by icrun1m View Post
            i have recently purchased a Garmin approach s20 golf but it has loads of issues.

            1. Garmin connect mobile does not show any stats and has not done so for a while (not a watch fault but takes away from having the watch)

            2. when you have the S20 connected with your phone via Bluetooth it will delete the round. You must NOT have it connected with your phone via Bluetooth but that takes away from the notification feature on the watch (is known by Garmin they said don't connect with phone until they sort it)

            3. i have uploaded my clubs via Gear in connect to my watch. When i play a shot on the course the auto shot asks me which club i used which i input. however once i save the round and download the info via Garmin express onto connect and view my round and the AutoShot round analyser on the web site it show different clubs than what i inputed so i have to change it all again if i can remember which club i used.

            The watch itself is good however loads of bugs with it.

            it looks like Garmin just threw it out to market without fully testing everything. i was going to purchase the Truswing but not now as disappointed.

            anyone else having the same issues
            I have exactly the same problems, one reason I purchased this watch was for the shot location on the course, I have tried and tried to find this on the Connect App, after days of frustration I called Garmin to be informed that this morning that "this feature does not yet work on the app" - "it could be May before it's working" What is the point of releasing a product if the features do not work!

            Comment


            • #7
              Originally posted by icrun1m View Post
              i have recently purchased a Garmin approach s20 golf but it has loads of issues.

              1. Garmin connect mobile does not show any stats and has not done so for a while (not a watch fault but takes away from having the watch)

              2. when you have the S20 connected with your phone via Bluetooth it will delete the round. You must NOT have it connected with your phone via Bluetooth but that takes away from the notification feature on the watch (is known by Garmin they said don't connect with phone until they sort it)

              3. i have uploaded my clubs via Gear in connect to my watch. When i play a shot on the course the auto shot asks me which club i used which i input. however once i save the round and download the info via Garmin express onto connect and view my round and the AutoShot round analyser on the web site it show different clubs than what i inputed so i have to change it all again if i can remember which club i used.

              The watch itself is good however loads of bugs with it.

              it looks like Garmin just threw it out to market without fully testing everything. i was going to purchase the Truswing but not now as disappointed.

              anyone else having the same issues
              Where did you see the AutoShot round analyser?

              Comment


              • #8
                Measure shot function

                "Quote Originally Posted by icrun1m View Post
                i have recently purchased a Garmin approach s20 golf but it has loads of issues.

                1. Garmin connect mobile does not show any stats and has not done so for a while (not a watch fault but takes away from having the watch)

                2. when you have the S20 connected with your phone via Bluetooth it will delete the round. You must NOT have it connected with your phone via Bluetooth but that takes away from the notification feature on the watch (is known by Garmin they said don't connect with phone until they sort it)

                3. i have uploaded my clubs via Gear in connect to my watch. When i play a shot on the course the auto shot asks me which club i used which i input. however once i save the round and download the info via Garmin express onto connect and view my round and the AutoShot round analyser on the web site it show different clubs than what i inputed so i have to change it all again if i can remember which club i used.

                The watch itself is good however loads of bugs with it.

                it looks like Garmin just threw it out to market without fully testing everything. i was going to purchase the Truswing but not now as disappointed.

                anyone else having the same issues"

                I bought my s20 ~2wks ago and played 5 rounds already. I am experiencing all the same issues and the measure shot options aren't always available after hitting my shot. Thus resulting in blank screens when I upload to connect. The
                auot shot real time update on my phone doesn't work as well or doesn't even show as an option.

                Lastly I was on a great round this morning and I went to use the "lay up" option and the device rebooted itself and I lost my round. I don't know if this a hardware or software issue but I am at the point of returning the device since it only works at 45% of its "so-called" features.

                Comment


                • #9
                  S20 / Garmin connect

                  Hello,


                  I also recently bought a Garmin S20. I live in Morocco and I am french.

                  I am also having problems with my S20 and Garmin connect...

                  The main problem is that for some golf courses, even I play the same course, garmin connect shows them like 2 different courses. So I can not use statistics relating to several games on the same course ... Have you experienced same problem ?

                  Thanks for your comments.

                  Comment


                  • #10
                    S20 cant upload the post golf details to Garmin Connect

                    I need help with my Approach S20. All the while it was on since Jan'17 until 10th Feb 2017. The last course uploaded was on 10th Feb 2017. After that, I have played a few times, but when I completed the rounds and save the rounds, the details are not in Garmin Connect. My SW version is 3.30. I have updated the software. Please help on what else I can do?

                    Thanks.

                    Comment


                    • #11
                      Originally posted by Saravanakkumar View Post
                      I need help with my Approach S20. All the while it was on since Jan'17 until 10th Feb 2017. The last course uploaded was on 10th Feb 2017. After that, I have played a few times, but when I completed the rounds and save the rounds, the details are not in Garmin Connect. My SW version is 3.30. I have updated the software. Please help on what else I can do?

                      Thanks.
                      The same here. Only the steps are synchronized. The data of the golf rounds are lost.

                      Comment


                      • #12
                        No more Rounds Recording

                        Hi,
                        Same problem here: all rounds recorded successfully between January 2016 and 22 March 2017 (63 rounds), and no round registered since that date although using same procedure; Garmin, help!!!
                        If there is a maximum N° of rounds storable, I failed to find the procedure to suppress some.

                        Comment


                        • #13
                          Recently bought an Approach S20 but it does not recognize ladies tees. As the par on my course is 4 greater than the men's the auto tracking feature is useless as it records my scores incorrectly and total score is consequently always 4 higher than actual. Garmin say latest update 3.60 includes ladies tees but it doesnt--at least not on my course. Consequently rather disappointed. Haven't found Garmin customer services very helpful or knowledgeable. I also find it very fiddly as you have to input your score and putts on every hole as it will not pick up the next hole until you enter the score. This makes golf even slower than it already is !!!!

                          Comment


                          • #14
                            Are there any updates on the problems you are having, specifically the lost scorecards? I have a friend who purchased one a few months ago and it works perfectly so yesterday I also decided to get one. Played yesterday and it shows as two score cards yesterday but with no scores and today I played a full nine holes and there is nothing even though the device worked as expected during the game, ie. asking me after every shot to confirm what club I used score for the hole, number of puts, if my drive was on the fairway etc. After playing 9 holes I selected End Round and then Save so all seemed to be fine, it has synced via the mobile App and appears to have completed but no golf data.

                            Comment


                            • #15
                              Originally posted by richardgusa1 View Post
                              Are there any updates on the problems you are having, specifically the lost scorecards? I have a friend who purchased one a few months ago and it works perfectly so yesterday I also decided to get one. Played yesterday and it shows as two score cards yesterday but with no scores and today I played a full nine holes and there is nothing even though the device worked as expected during the game, ie. asking me after every shot to confirm what club I used score for the hole, number of puts, if my drive was on the fairway etc. After playing 9 holes I selected End Round and then Save so all seemed to be fine, it has synced via the mobile App and appears to have completed but no golf data.
                              I own a Vivoactive 3 watch and it started doing the same thing. The last dozen rounds or so saved perfectly, but the last three rounds aren't saving any longer. A few weeks ago the same thing happened so I deleted all my rounds and started over. Scorecards started being saved again but after a few weeks, they're not being saved again.

                              Comment

                              Working...
                              X