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  • Map update problem with Garmin Express

    I have attempted to update the maps on my Nuvi with the old installer. I was then forced to install the Garmin Express program to do so. The maps and other software updates downloaded alright. However, they never installed on my unit (no warning, no error messages during 5 hours).

    I then went to MyDashboard online with the latest Firefox browser. The Garmin site never recognized that the latest Garmin Communicator module was already installed. I then used Internet Expplorer to log into MyGarmin. When I went to the maps update section, I was told that a map update failed and instructed to double-click on the file to start the installation process. However, I never found the bloody file on my computer. I was also offered the choice to entirely remove Garmin Express from my computer. I did so and logged back into MyDashboard. When I attempted to re-download the maps I was again told to install Garmin Express. I did so and I was then informed that it installed correctly. However, the program is now so sluggish that it does not recognize my unit when plugged-in and won't let me register it.

    What the hell is going on with your map update process? Is there a solution to my problems?

    Frustrated and angry,

  • #2
    Garmen Express problems

    My problem with Garmen Express is that I could not connect wirelessly to my computer however I could connect to my smart phone. Once I removed Garmen Express, my computer connected. I imagine that other users will have the same problem. Looks like garmen has a big software problem.

    Originally posted by JAZZEUR View Post
    I have attempted to update the maps on my Nuvi with the old installer. I was then forced to install the Garmin Express program to do so. The maps and other software updates downloaded alright. However, they never installed on my unit (no warning, no error messages during 5 hours).

    I then went to MyDashboard online with the latest Firefox browser. The Garmin site never recognized that the latest Garmin Communicator module was already installed. I then used Internet Expplorer to log into MyGarmin. When I went to the maps update section, I was told that a map update failed and instructed to double-click on the file to start the installation process. However, I never found the bloody file on my computer. I was also offered the choice to entirely remove Garmin Express from my computer. I did so and logged back into MyDashboard. When I attempted to re-download the maps I was again told to install Garmin Express. I did so and I was then informed that it installed correctly. However, the program is now so sluggish that it does not recognize my unit when plugged-in and won't let me register it.

    What the hell is going on with your map update process? Is there a solution to my problems?

    Frustrated and angry,

    Comment


    • #3
      Registered & installed on new 50 lm sat aft. Garmin expresss
      Did work. I had to exchange this am for a different 50 lm
      @ best buy. Thought it was GPS. Used garmin express last
      Week. Maybe that was the problem. First time I used it
      Called garmin, said there was a glitch. Had no idea it didn't instAll.

      Comment


      • #4
        Wanting to update my Nuvi maps on 680. "Express" was installed as requested/required by Garmin. Updating has supposedly been working for 23+ hours and still not done, no sign of extent of progress. The cute little wheel just turns every couple of seconds, for 23 hours. This can't be right. Any suggestions? Let it keep going? Stop it? Call Garmin? Thanks for any ideas.

        Comment


        • #5
          2 to 3 hours maybe, 23 then something is wrong. Check your firewall or AV program isn't blocking the download.
          Currently own Drive 50LMT-D, Nuvi 2508LMT-D, Nuvi 1490LMT, Nuvi 1310, Montana 650T, Etrex 20, and use Basecamp, OSM mapping
          Previously owned Etrex Legend H, Mio Navman and used Mapsource
          (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

          Comment


          • #6
            Nuvi and Garmin Express

            I called in to Garmin, and was helped by very nice person. Checked out the "garmin" file on Computer. Overloaded by all the extraneious languages. Deleted those, restarted process. About half done in 45 minutes. Success is in sight. Cheers.

            Comment


            • #7
              I confirm, Garmin express is crap, since I use it I am not able to sue my Zumo 550 as new map seems each time be installed but when use the GPS NO amp are available and it is impossible to download or downgrade an earlier map version. This is ONE week now that my Garmin GPS is stuck :-((((

              Comment


              • #8
                To be fair many have reported no problems with Express. However where there are problems it's easier for us to point folks at MapUpdater than to try to figure out why Express isn't working on a particular PC/setup. It's also worth saying that where folks have problems with Garmin GPS it's often due to lack of research before buying a product that'll do X whereas they wanted it to do Y, or something as simple as not reading the manual
                Currently own Drive 50LMT-D, Nuvi 2508LMT-D, Nuvi 1490LMT, Nuvi 1310, Montana 650T, Etrex 20, and use Basecamp, OSM mapping
                Previously owned Etrex Legend H, Mio Navman and used Mapsource
                (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)

                Comment


                • #9
                  Hi Sussmb, I am reading manual, both perfectly understanding what my GPS can do and what I want to do. I am a software engineer, I know my stuff and I know how to use Google.
                  I have installed Garmin Express on both OS X (10.8) and Windows 7. Install is successful, adding the device too, but the Garmin Express fails to connect to the update servers, either for checking for GPS device updates or for looking for Garmin Express software updates!! And this not a firewall problem, I have tried to deactivate it on the 2 platforms without better success. I have a residential D-Link router which does not do fancy firewalling stuff, simple NAT rules.
                  Garmin Map Updater at least is working! Hopefully Garmin Express will be fixed before the former is decommissioned...

                  Comment


                  • #10
                    Great GarminMapUpdater

                    Comment


                    • #11
                      I can't get the map updater to recognize my Garmin Nuvi 260w either. The drive shows on the computer and garmin.com recognizes that it's plugged in, but neither Express (crap) or the old downloader works at all.

                      Comment


                      • #12
                        I had the same issue and found that an old (v3.0.11) version of GarminMapUpdater works.

                        https://forums.garmin.com/showthread...ress)&p=166525
                        Last edited by STUARTMW; 05-12-2013, 09:10 AM.
                        nuvi 1490T (6.30) + 32GB microSDHC card & ecoRoute HD, Oregon 600 (5.00) + 32GB microSDHC card & tempe, GPSmap 76CSx (4.00) + 32GB microSDHC card, GPS V (2.60), GPS 12XL (2.02)

                        This is a user-to-user forum. I am not, and never have been, a Garmin employee. My opinions are my own.

                        Comment


                        • #13
                          I purchased a nuvi 2445lmt in december and this weekend tried to update my maps - had to install Garmin express, download took about 2 hours and then it tried to build the map, but it couldn't - told me that the build failed - and to retry. Failed again! Retry & fail again!
                          Thought maybe I needed more space and cleaned out text & voices & helps for unneeded languages. Tried and retried a few times.

                          Had a cheap net machine running XP - installed expressed and after about 3-4 hours my maps were updated.

                          Will Garmin look into the MAC problem and come up with a solution - I have a lifetime update option, but I don't think my netbook will last that long!!!

                          Comment


                          • #14
                            Garmin Express has wasted so much of my time trying to figure out how to get maps on.My Nuvi350 has been updated via disc and loader so easily in the past 8 years but this is a joke. 8gb SD card empty and Express cant even find it, install or anything.
                            Even to find how to email support is a joke. I basically said if they don't help before I leave for Europe again I'm with holding payment as Lifetime upgrade is "not fit for use" if I can't update.

                            I have managed to download the full City Navigator Europe NT 2013.41 file but how do I select regional maps to load as the file is over 2gb and it seems is too big to work on Nuvi350?

                            Any help very welcome
                            Last edited by 14WISHY@GMAIL.COM; 05-12-2013, 04:40 PM.

                            Comment


                            • #15
                              Have you tried GarminMapUpdater (mentioned in this thread) or are you just ranting?
                              nuvi 1490T (6.30) + 32GB microSDHC card & ecoRoute HD, Oregon 600 (5.00) + 32GB microSDHC card & tempe, GPSmap 76CSx (4.00) + 32GB microSDHC card, GPS V (2.60), GPS 12XL (2.02)

                              This is a user-to-user forum. I am not, and never have been, a Garmin employee. My opinions are my own.

                              Comment

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