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Can’t finish Update zumo 345

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  • Can’t finish Update zumo 345

    Hi all
    I bought a new zumo and want to update the device via Garmin Express.
    I have downloaded th lastest version and connected the zumo. When I click update a couple seconds later it says I should disconnect the device from my Mac, wait 5 seconds and plug it in again. It should restart/reconnect and finish the update.
    But when I plug in the USB the zumo only starts, shows for about 30 seconds the Express Logo on its screen and goes black. Nothing happens after that. I tried three times now.
    What is wrong? What can I do now?

  • #2
    Try rebooting your Zumo so it can complete the first update then reconnect to Express.
    Currently own Drive 50LMT-D, Nuvi 2508LMT-D, Nuvi 1490LMT, Nuvi 1310, Montana 650T, Etrex 20, and use Basecamp, OSM mapping
    Previously owned Etrex Legend H, Mio Navman and used Mapsource
    (please note that I am not employed by Garmin, but am a long term user of Garmin software and hardware)