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Store Feature request: differentiate emails from different users

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  • Store Feature request: differentiate emails from different users

    Currently the email subject is the same per-app no matter who sends you an email. And of course the From header is [email protected]. This means if you get two support requests in a short period of time, then gmail (and probably other mail clients) groups the two emails into a single conversation, which is very confusing, especially if you reply to both.

    It would be helpful if the subject contained the username, which would allow gmail to separate two requests into two conversations. Or maybe the noreply address could have a randomly generated number in it, like [email protected].

    E.g. The support email subject currently looks like: “User Feedback for Run Power - Connect IQ Notification”

  • #2
    I've emailed the store team to make sure they are aware of this issue.

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    • #3
      Stephen.ConnectIQ thanks!

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