Complete
over 3 years ago

WERETECH-9595

Cannot Reproduce

Edge 1030plus makeImageRequest blue hue while activity is recording

I have had two reports from users of the Edge 1030 Plus that when they run my weather radar widget on their device, the image is displayed with a blue hue over the image.  One user has tracked down the issue only occurs when the device is actively recording a ride and provided these two pictures.  Both users appear to be on FW version 2.30.  So I don't know if this was fixed with version 3.0 or if this is something going on with the image processing server/GCM.  See the pictures.  I know I don't check for a running activity in my code and I only request and display the image as provided by the radar source, so I am at a loss as to how to troubleshoot this.

Activity not started (looks fine).

Activity being recorded (timer running)

sabeard
Parents
  • over 4 years ago in reply to Travis.ConnectIQ

    Travis here is the latest I have from the user.

    Edge 1030 Plus (v3.14)
    Pixel 2XL
    GCM 4.37.1

    I sent him a build of the animation test app I wrote which downloaded and displayed in rotation 3 images.  In his case the images were all overlayed in blue also.  I have also send everything in an email to the ConnectIQ email address. 

    If not for the fact it works over WiFi, I would suspect there could be something going on with the device.

Comment
  • over 4 years ago in reply to Travis.ConnectIQ

    Travis here is the latest I have from the user.

    Edge 1030 Plus (v3.14)
    Pixel 2XL
    GCM 4.37.1

    I sent him a build of the animation test app I wrote which downloaded and displayed in rotation 3 images.  In his case the images were all overlayed in blue also.  I have also send everything in an email to the ConnectIQ email address. 

    If not for the fact it works over WiFi, I would suspect there could be something going on with the device.

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