Connect IQ Store Discussion - Recent Threads

[Watch Face] Atlas One - AMOLED watch face for Garmin Forerunner 965 and more

4617860 — Mon, 20 Jul 2026 05:43:09 GMT

Hi Garmin users,

I would like to share my first Garmin watch face project - Atlas One.

I developed this watch face because I wanted a clean and easy-to-read AMOLED design for daily use.

The latest version supports:

- Forerunner 965
- Forerunner 265 / 265S
- Venu 3 / 3S
- epix (Gen 2)
- epix Pro (42/47/51 mm)

The layout has been optimized for different round AMOLED displays:
- 454x454
- 416x416
- 390x390
- 360x360

Features:
- Large time display
- Weather and temperature
- Heart rate
- Battery
- Body Battery
- Stress
- Steps

This is my first Connect IQ project, and I would appreciate any feedback or suggestions.

Thanks!

Looking for advice on growing a free Connect IQ app

9236848 — Fri, 17 Jul 2026 15:09:39 GMT

I'm an independent developer from Thailand and recently released my first Connect IQ app, Burnout Detector.

The app is completely free and combines Garmin wellness data into a simple daily score with trends, personal baseline comparison, and insights. The first users have started leaving positive feedback, but I'm still trying to understand how people usually discover new Connect IQ apps.

I'd really appreciate advice from experienced Connect IQ developers.

Some questions:

1. Where do most of your users come from? (Connect IQ Store, Reddit, Garmin Forums, Facebook, YouTube, etc.)
2. Have screenshots or app descriptions made a noticeable difference to downloads?
3. Is it worth creating a website for a Connect IQ app, or is the Store page usually enough?
4. How long did it take before your app started getting consistent downloads?
5. Are there any common mistakes new Connect IQ developers should avoid?

I'm not trying to promote the app here—I genuinely want to learn from developers who have already been through this process.

Thanks in advance for any advice!

RE: Looking for advice on growing a free Connect IQ app

jim_m_58 — Fri, 17 Jul 2026 17:28:31 GMT

With only 1 app, it's hard to get noticed when there are thousands of apps, but with multiple, it gets a bit easier. Let's say you do a data field or watch face that gets noticed Users find that one, like it, and then look at your other apps. Right now I got about 50 apps in the store. Some were duds - with few downloads, while others are 10k+, 50k+, 100k+ and one that's 500k+

if you click on my forum icon, you'll see a link to all my apps in the store.

I think a key is to make sure your apps are stable and well tested. And maybe unique in some way.

Posting in the showcase thread also seems to help.

RE: App submission stuck in "pending" for ~3 weeks

flocsy🤠 — Tue, 14 Jul 2026 10:31:47 GMT

But that ALONE is still strange. I would've think that Garmin don't care much whether your app runs or crashes on the devices in your manifest, but from what you wrote I am trying to think that they have some check, and if an app crashes on startup then they block it (let's assume for now). But if that's the case then the issue here, that would probably need a bug report is that running the same app in the simulator does work. And if the "leak" is something that happens after a while, then it's even harder to believe that Garmin detect it and then silently block the app release.

App submission stuck in "pending" for ~3 weeks

5543077 — Mon, 06 Jul 2026 21:21:41 GMT

Hi, my Connect IQ data field "Pacevine — Trail & Ultra Race Pacing" (app ID: 077c3175-c0c6-4f7d-b006-a2ef65ead3aa) has been in "pending" review for about three weeks with no status change. Could someone check whether it's flagged for changes on my side or just stuck in the review queue? Happy to provide any additional info. Thanks!

RE: App submission stuck in "pending" for ~3 weeks

4292966 — Mon, 13 Jul 2026 13:06:22 GMT

In my special case there were not only the old instinct watches but all watches leaking enough video memory. It really depends on what you are building.

RE: App submission stuck in "pending" for ~3 weeks

flocsy🤠 — Mon, 13 Jul 2026 12:29:40 GMT

that sounds strange. Are you sure you added back all other devices except the old instincts?

RE: App submission stuck in "pending" for ~3 weeks

4292966 — Mon, 13 Jul 2026 08:49:34 GMT

Unfortunately, not much will happen. I had the same problem with an app and after some searching, I found the cause. You have a manifest where you specify which watches are compatible with your app, and that's where the problem lies. Their automation probably indicates that there are issues with at least one of the watches you've listed, but that doesn't mean you'll be notified. Here's how I solved it: I own several Garmin watches, and as a first step, I physically tested the app on these watches (Fenix 8, Forerunner 255m). I learned that the emulator ran smoothly, but there were problems on the watches themselves. I fixed that, added only those two watches to the manifest, and submitted it to the store: voila – it went through. After that, I categorized the manifest step by step into product families and discovered that, in my case, the older Instinct models were causing the problems. I hope this helps you.

RE: Merchant onboarding stuck at legal disclosures: “No task status for this account”

RiriPanino — Sat, 11 Jul 2026 20:01:31 GMT

I’m experiencing exactly the same issue.

My personal information, business details and bank account have already been verified, and my merchant account appears to be active. However, the “Review and sign legal disclosures” step remains unavailable, with the message:

“No task status for this account.”

I have also tried different browsers, private browsing and clearing cookies/cache, without success.

This therefore seems to be an account status or synchronization issue between Garmin and the payment provider, rather than a browser-related problem.

Could Garmin please investigate and manually reset or refresh the onboarding status for the affected accounts?

Merchant onboarding stuck at legal disclosures: “No task status for this account”

1367752 — Mon, 01 Jun 2026 13:53:39 GMT

Hi Garmin Connect IQ team,

My Merchant Onboarding is stuck on the final legal disclosures step.

Current status:

- Personal details: Verified
- Payout bank account: Verified
- Business setup: Individual
- Country: Spain
- Final step shown: “Review and sign legal disclosures”

The issue is that the legal disclosures page does not render any actionable UI. There is no checkbox, signature field, Continue button, or anything else that allows me to complete the step.

In Chrome DevTools console I see:

“No task status for this account”

This appears to come from AcceptTermsOfService. The Adyen onboarding context appears to load successfully, but the disclosure/signing task itself does not render.

I have already tried refreshing, Chrome, another browser, incognito/private window, and clearing browser state. The onboarding page remains stuck.

I also emailed connectiqappadmin@garmin.com on May 26 with screenshots and details, but have not received a response yet.

Could someone from Garmin please check or reset/unblock the merchant onboarding state for my developer account?

[mention:612086be554d400cacfe34b4512a6682:e9ed411860ed4f2ba0265705b8793d05]

Payment for watchfaces sales

Krystian — Thu, 25 Jun 2026 05:53:40 GMT

Hi,

I changed my bank account number for watchfaces paying sales. I didn't receive my May transfer. Where can I report this?

regards

RE: Payment for watchfaces sales

Krystian — Tue, 07 Jul 2026 11:55:31 GMT

Is there anyone from Garmin on the forum who can help me?

RE: Should I remove my app from the store?

dpawlyk — Wed, 01 Jul 2026 14:50:41 GMT

This app, in particular, seems like it shouldn't need a real device.

It's also already done (which suggests even less need for a real device).

In any case, even if he needs a device, he doesn't need to "rush" to shut his app down because he currently doesn't have a device.

Should I remove my app from the store?

MadsHK — Mon, 15 Jun 2026 13:41:09 GMT

Hi Garmin

I’m the developer of the Shorts weather app:

but after a minor fall, I ended up with a Garmin watch that looks like this:

I contacted Garmin support, but they could not promise that they could fix it, and in case they couldn’t, I would be paying the price of a new FR965, which would be too tight from a budget standpoint.

The question is then; now that I can’t maintain the app properly, should I just remove it?

RE: Should I remove my app from the store?

jim_m_58 — Tue, 30 Jun 2026 23:26:15 GMT

To do support, you really need at least one device. There are things that don't work the same in the sim, such as SensorHistory. On device maps are also different in the sim. And there are other things too.

For watchface development, it might make sense to have two devices -one AMOLED and the other MIP

RE: Should I remove my app from the store?

dpawlyk — Tue, 30 Jun 2026 22:24:14 GMT

[quote userid="688571" url="~/developer/connect-iq/f/connect-iq-web-store/438094/should-i-remove-my-app-from-the-store"]The question is then; now that I can’t maintain the app properly, should I just remove it?[/quote]

You shouldn't (generally) need a real device to support an app properly. Garmin isn't expecting developers to buy "every" real device.

My app is mostly used by watch owners and I didn't have a watch for years. It also runs on many, many devices I don't own.

[quote userid="688571" url="~/developer/connect-iq/f/connect-iq-web-store/438094/should-i-remove-my-app-from-the-store"]I contacted Garmin support, but they could not promise that they could fix it, and in case they couldn’t, I would be paying the price of a new FR965, which would be too tight from a budget standpoint.[/quote]

Garmin doesn't fix people's broken devices (AFAICT). They send them a different, refurbished one. They might give you a discount on a replacement.

It would likely be way too expensive to repair people's actual devices. It's going to be cheaper and faster to just send a refurbished unit that they know works.

RE: I want nice things: reasonable image size limitations.

li2niu — Sat, 20 Jun 2026 18:03:11 GMT

Cuz the painful experience, I made this app ;)

Automatically limit the export size.

Hope someday the image size limit could be larger. eg. 2mb like the hero image.

I want nice things: reasonable image size limitations.

gxfx — Fri, 12 Dec 2025 13:49:35 GMT

I want to discuss the store image size limitations.

While I understand that the current limitations (Cover Images & Icons: 500x500px, max 300KB and Screen Images max 150KB) were perhaps justified 10-15years ago, today those feel wildly out of touch.

Today the store images are either tiny or blurry on mid-to-high -range smartphones, which i assume is the most common way to browse the store.

I'd love to see Garmin upping those limits to at least something around 1024px 1.5mb for both types.

In the end this the most critical touchpoint between the product and a purchase and as a developer I'd like to make my apps shine and not be restricted by outdated limitations.

RE: Should I remove my app from the store?

flocsy🤠 — Tue, 16 Jun 2026 14:14:18 GMT

You can still maintain it using the simulator. You could also publish the app in GitHub and let others take it from here

RE: Merchant onboarding blocked – valid Wise SWIFT/BIC rejected

Signal.Labs — Tue, 16 Jun 2026 09:23:04 GMT

Quick update on this issue.

The Connect IQ team replied to my email on 5 June and indicated they were working on a solution. They also requested the full IBAN details for my French USD account, which I provided the same day.

Unfortunately, I have not received any further updates since then despite following up.

At this point:
- Merchant registration fee (USD 100) was paid on 23 May
- Merchant onboarding remains blocked
- Two paid watch faces are ready for publication
- I am unable to release them until the payout account issue is resolved

Has anyone experienced similar delays after Garmin acknowledged an onboarding issue and requested additional banking information?

Thanks.

Merchant onboarding blocked – valid Wise SWIFT/BIC rejected

Signal.Labs — Thu, 28 May 2026 11:25:40 GMT

Hi,

I’m currently blocked at the final stage of Connect IQ merchant onboarding and wanted to check whether others have experienced something similar.

Context:

Non-US tax resident
Trying to configure USD payout account
French IBAN cannot be entered because the account number field only accepts numeric values up to 19 digits
I then tried using Wise USD account details instead

The Wise USD account number is accepted, but the SWIFT/BIC is rejected with:

“Swift code has an unsupported format.”

Tested with:

TRWIUS35XXX
TRWIUS35

Both are valid Wise SWIFT/BIC identifiers.

The onboarding form only requests:

account number
SWIFT/BIC

I already emailed ConnectIQAppAdmin@garmin.com with screenshots and technical details several days ago but have not yet received a reply.

I have already paid the USD 100 merchant registration fee and am now fully blocked at the payout setup step despite being ready to publish paid apps.

Has anyone encountered this before?
Does Garmin merchant onboarding support Wise/Revolut-type institutions, or only traditional banks?

Thanks All.

App not appearing in search results after 1+ week — "World Cup 2026 Countdown"

1757980 — Mon, 15 Jun 2026 16:07:27 GMT

Hi Connect IQ community and Garmin team, I published my app World Cup 2026 Countdown — Support Your Country over a week ago and it was approved without issues. The app is live and accessible via its direct link: apps.garmin.com/.../5bae532b-376c-43dd-9ef1-a1eda75ed21a However, the app does not show up in any IQ Store search results — not even when I search the exact title or specific keywords from the description. Steps I've already taken: • Confirmed the app is live via direct URL • Waited 7+ days since approval • Searched the exact title "World Cup 2026 Countdown" and related terms — no results My questions: 1. Is there a known indexing delay beyond 1 week that I should be aware of? 2. Is there a manual step I may have missed to trigger search indexing? 3. Are there specific metadata fields (keywords, category, tags) that affect search ranking in the IQ Store that I should review or update? 4. Could a Garmin team member check whether there is a technical issue with my listing being indexed? I want to flag that timing is especially critical here — the FIFA World Cup 2026 is currently underway, so every day this app remains unsearchable is a significant and irreversible loss of visibility during peak demand. Any help from the community or Garmin staff would be greatly appreciated. Thanks in advance!

RE: App not appearing in search results after 1+ week — "World Cup 2026 Countdown"

jim_m_58 — Mon, 15 Jun 2026 18:57:59 GMT

Search is different with the web based store, as it's not just for one specific target device. It's looking at all target devices.

RE: App not appearing in search results after 1+ week — "World Cup 2026 Countdown"

1757980 — Mon, 15 Jun 2026 18:44:56 GMT

i am aware of that, even if i search "algeria" in the iq store on android my app does not appear, it only work on the web version.

RE: App not appearing in search results after 1+ week — "World Cup 2026 Countdown"

jim_m_58 — Mon, 15 Jun 2026 18:29:23 GMT

It's looking at each word, not only in the title, but also in the description.

Try searching for "wu" and you'll find my Weather Underground app for example.