Connect IQ Store Discussion - Recent Threads

UUID not accepted

1537643 — Tue, 02 Jun 2026 20:14:56 GMT

I published a new Connect IQ application on June 1, 2026. The application was previously distributed through the Beta channel and uploaded successfully using the same project and the same signing key.

The Store URL is: apps.garmin.com/.../1679c143-4f3d-44cb-b933-bb8f38636025 The application manifest contains: 1679c143-4f3d-44cb-b933-bb8f38636025

When uploading an update (both as the public and as beta version) , Connect IQ Store reports: "The app ID contained in the manifest file differs from the ID originally registered for this application."

The UUID in the manifest matches the UUID in the Store URL.

No changes were made to the signing key or application ID.

This started immediately after the publication process, during the period when Connect IQ upload services were experiencing communication/server issues.

Could someone please verify whether the application record in the Store is correctly associated with the manifest UUID? Or what else shall I do to actualize the application?

Merchant onboarding stuck at legal disclosures: “No task status for this account”

1367752 — Mon, 01 Jun 2026 13:53:39 GMT

Hi Garmin Connect IQ team,

My Merchant Onboarding is stuck on the final legal disclosures step.

Current status:

- Personal details: Verified
- Payout bank account: Verified
- Business setup: Individual
- Country: Spain
- Final step shown: “Review and sign legal disclosures”

The issue is that the legal disclosures page does not render any actionable UI. There is no checkbox, signature field, Continue button, or anything else that allows me to complete the step.

In Chrome DevTools console I see:

“No task status for this account”

This appears to come from AcceptTermsOfService. The Adyen onboarding context appears to load successfully, but the disclosure/signing task itself does not render.

I have already tried refreshing, Chrome, another browser, incognito/private window, and clearing browser state. The onboarding page remains stuck.

I also emailed connectiqappadmin@garmin.com on May 26 with screenshots and details, but have not received a response yet.

Could someone from Garmin please check or reset/unblock the merchant onboarding state for my developer account?

Brandon.ConnectIQ

Merchant onboarding blocked – valid Wise SWIFT/BIC rejected

Signal.Labs — Thu, 28 May 2026 11:25:40 GMT

Hi,

I’m currently blocked at the final stage of Connect IQ merchant onboarding and wanted to check whether others have experienced something similar.

Context:

Non-US tax resident
Trying to configure USD payout account
French IBAN cannot be entered because the account number field only accepts numeric values up to 19 digits
I then tried using Wise USD account details instead

The Wise USD account number is accepted, but the SWIFT/BIC is rejected with:

“Swift code has an unsupported format.”

Tested with:

TRWIUS35XXX
TRWIUS35

Both are valid Wise SWIFT/BIC identifiers.

The onboarding form only requests:

account number
SWIFT/BIC

I already emailed ConnectIQAppAdmin@garmin.com with screenshots and technical details several days ago but have not yet received a reply.

I have already paid the USD 100 merchant registration fee and am now fully blocked at the payout setup step despite being ready to publish paid apps.

Has anyone encountered this before?
Does Garmin merchant onboarding support Wise/Revolut-type institutions, or only traditional banks?

Thanks All.

Developer replies

gasteropod — Tue, 26 May 2026 15:25:26 GMT

Are people seeing Developer Replies to reviews in the IQ store?

I can see them on the web, and in version 2.39 of the iphone store, but on the latest version 2.46 on android, my replies do not show up. I cannot upgrade to 2.46 on my iphone as it's too old and I'm locked on 2.39 there.

This is really not good news as when I get unreasonable reviews, there is no way to give a reply to help or give additional information. Well, I can reply, but the replies do not show up in the IQ app! I'm not sure if the submitter is notified of replies either or if they have to look in the app to actually see them?

Adding a 7-day trial to a Garmin Pay paid app: what's the official path?

Meridian — Sat, 23 May 2026 15:50:29 GMT

I publish RuckTrack, a paid Connect IQ device app on Garmin Pay at $2.99 (store URL: https://apps.garmin.com/apps/201e9e43-f33c-4b56-b3f5-8a67184e3d1c). I'd like to offer a 7-day free trial so users can try the app before committing to purchase.

What I've checked so far:

Application.AppBase.isTrial() and getTrialDaysRemaining() exist in the API docs, but it's unclear whether they integrate with a Garmin Pay paid listing, or only with the older Garmin-native paid-app system. The "Trial Apps" core topic page doesn't say either way.
The developer portal for our listing doesn't appear to expose an "enable trial" toggle, but I may be missing it.
The Aug 2024 Garmin Pay launch press release mentions the 48-hour refund window but says nothing about trials.
KiezelPay-using apps (Crystal Reborn, Lumeo, etc.) offer trials, but they list on Connect IQ as free entries with KiezelPay handling payment outside the storefront, not as Garmin Pay paid listings.

My questions:

Is there a current way to enable a trial period for a Garmin Pay paid app? If yes, what's the developer-portal step, and does it tie into isTrial() / getTrialDaysRemaining() in code?
If not, is trial support on the Garmin Pay roadmap?
If the only path today is to migrate off Garmin Pay to KiezelPay (or to run a paid + free-with-KiezelPay sibling pair), is that the official recommendation?

Thanks for any clarity here.

Native Monetization: License paid on April 12, still pending (Support unresponsive)

8195672 — Wed, 06 May 2026 07:28:41 GMT

Hi everyone,

I am posting here as a last resort because I am currently stuck and hoping a Garmin employee can help look into my account.

I paid the license fee for the native Garmin Connect IQ monetization on April 12. The stated processing time was 2 business days, but as of today, my status is still not validated.

I have double-checked my developer dashboard: there are no notifications, no pending requests for tax forms, and no missing banking details on my end. I have also tried contacting developer support via email regarding this issue, but unfortunately, I have received absolutely no response for weeks.

Could an admin or a member of the Connect IQ team please look into this? It seems my application is stuck somewhere in the system. I am ready to provide my transaction ID and developer account details via private message.

Thank you in advance for your help!

Selling Watch Faces when you're not in an 'approved' country ?

PerrysNZ — Sun, 19 Apr 2026 03:50:51 GMT

I live in New Zealand. I've been playing around and spent quite a bit of time and effort developing a couple of watch faces I think would be quite well received (Well I hope so anyway). I'd like to sell them for a small amount anyway but New Zealand is NOT on the 'approved' countries list. What can I do ?

Letting Merchant Account registration lapse - what happens?

zmullett — Sat, 18 Apr 2026 08:08:38 GMT

I've received a notification that my Merchant Account annual payment is coming up. To be honest I've been pretty disappointed in the deal; a relatively high yearly fee with minimal support or improvement in the store ecosystem (one could argue that it has even degraded). So I'm thinking about not renewing.

I'd like to understand what happens with the apps sold via the Merchant Account;

Will the users continue to have access to their apps?
Will those apps disappear from the app store?
If they will disappear, how could a user who paid restore them if desired?

Error requesting sales report

beva — Fri, 17 Apr 2026 04:05:42 GMT

When I try to generate a new sales report I get 'There was a problem with your request. Please try again.' Trying again makes no difference.

Why did the last update time of my app change?

8964857 — Wed, 15 Apr 2026 15:36:23 GMT

I have developed a watch face app (https://apps-developer.garmin.com/zh-CN/apps/cd2b47e9-46a1-4032-b6ff-1b130db10576).

Its last update was on April 7, 2026, with version number 2.4.4.

Now the app page shows "Latest Release April 14, 2026", but I have not uploaded any new versions of this app in the admin console since April 7, 2026.

Strangely, although the last update date has changed to April 14, the latest version number displayed is still 2.4.4 and has not changed.

In the China-region(https://apps.garmin.cn/zh-CN/apps/cd2b47e9-46a1-4032-b6ff-1b130db10576), many users previously reviewed version 2.4.4.

Even though the page still shows the current version as 2.4.4, those earlier reviews no longer appear in the "Current Version" review section.

The same issue has occurred with another app of mine.

Who changed the last update time of my app?

8964857 — Wed, 15 Apr 2026 15:31:00 GMT

I have developed a watch face app (https://apps-developer.garmin.com/zh-CN/apps/cd2b47e9-46a1-4032-b6ff-1b130db10576).

Its last update was on April 7, 2026, with version number 2.4.4.

Now the app page shows "Latest Release April 14, 2026", but I have not uploaded any new versions of this app in the admin console since April 7, 2026.

Strangely, although the last update date has changed to April 14, the latest version number displayed is still 2.4.4 and has not changed.

In the China-region(https://apps.garmin.cn/zh-CN/apps/cd2b47e9-46a1-4032-b6ff-1b130db10576), many users previously reviewed version 2.4.4.

Even though the page still shows the current version as 2.4.4, those earlier reviews no longer appear in the "Current Version" review section.

The same issue has occurred with another app of mine.

我开发了一款表盘应用（https://apps-developer.garmin.com/zh-CN/apps/cd2b47e9-46a1-4032-b6ff-1b130db10576），

最后更新日期是2026年4月7日，版本号是2.4.4。

现在这个应用的页面上显示“最新版本2026年4月14日”，但是自从2026年4月7日以后我就没有在后台上传过这个应用的任何新的版本。

更加奇怪的是，最后更新日期虽然变成了4月14日，但是现在显示的最新版本号却还是2.4.4，没有发生变化。

在中国地区的应用商店里（https://apps.garmin.cn/zh-CN/apps/cd2b47e9-46a1-4032-b6ff-1b130db10576），之前有有不少用户对2.4.4版进行了评论。

虽然现在页面上显示当前的版本号仍然是2.4.4，但是之前的这些评论现在已经不显示在“当前版本”的评论区里面了。

我另外一个应用也出现了同样的问题。

Add Israel to Supported Merchant Countries

7934514 — Sun, 05 Apr 2026 15:37:07 GMT

Hi,

I'm a Connect IQ developer based in Israel, building watch faces I'd like to sell through the CIQ Store.
Unfortunately, Israel isn't currently a supported country for the Merchant Service.

Are there any plans to add Israel to the list? Would love to hear from the Garmin team or other developers in the same situation.

Thanks!

How do I reply to a customer comment note website has no login?

9635560 — Sat, 04 Apr 2026 19:03:44 GMT

Hi,

I used to be able to reply to customer comments on my apps by opening the website.
Now, I can’t find either a way to log in or a link to reply to comment.
Even if I login elsewhere, then go to the App Store, there is no way to do this.
Please help!

Connect IQ Sales Dashboard

Charlie — Thu, 19 Mar 2026 17:14:17 GMT

CIQ Sales Dashboard

I experimented with Claude Code to build a site called CIQ Dash for visualizing Connect IQ sales data. You can load the sales reports that are available on the apps-developer portal (Merchant account > Documents > "+ Request") and it'll give you some charts and insights. There's an option to load some sample data on the home page if you want to play around with it. Everything runs locally in your browser, no tracking or data collection. Source code is on GitHub if anyone wants to check it out: https://github.com/cdphx4/CIQ-Dash

I mentioned this in an app showcase thread so apologies if you've already seen this, but I thought it might be relevant to post here too.

How long does it take for a watch face upload take to get out of pending?

8893718 — Wed, 18 Mar 2026 08:54:56 GMT

I uploaded 5 days ago and it's still in pending. In the past I uploaded watch faces and they were approved in hours. I'm wanting to test the download from iq store before committing to final version

Merge accounts, Connect Iq Store different login as Connect app

CharlySanWF — Mon, 16 Mar 2026 09:59:09 GMT

Hi, I'm writing to see if you can help me. I currently have two Garmin accounts: one as an athlete where I record all my activities, and another as a developer that I use to test my developments. Previously, on Android with dual apps, there was no problem; I could have both accounts separately. However, on iOS, this isn't possible. If I launch the Connect app with my activity account, I can't launch the Garmin Connect IQ Store app with my developer account. Could you tell me how to do this? Would it work if I changed the email address on my activity account to my developer account? Is there any way to merge accounts without losing years of activity data, medals, scores, etc.? Thanks in advance.

(Feature request) A “crash report” screen/view in the ciq app insights for beta apps?

Scarecrow123 — Sun, 08 Mar 2026 09:02:47 GMT

If the connect iq app is to become the way to install/manage beta apps perhaps it would be helpful to have the watch sync crash logs to some sort of view in the beta app’s dashboard/page in the ciq app.

I know you can plug your device into a pc but I figure seeing what’s wrong prior to sitting down at your development environment the next time you have time, would be a great way to realise a problem and plan ahead a fix mentally or on paper saving you time and your watch the trauma of being plugged in and out.

How to get Activity->Map Settings->Dark Mode setting? (in Data Field App)

Hr. Mortensen — Wed, 04 Mar 2026 09:00:50 GMT

How to get Activity->Map Settings->Dark Mode setting? In a Data Field App?

It can be On, Off, Auto. Depending on this setting, for data fields on top of a map on AMOLED devices, one has to use change color for the data to be displayed for it to be readable. E.g. white if Dark mode and Black if not Dark mode.

I have tested the GetBackgroundColor() for a data field shown on top of a map, but that value does not change as this setting changes.

Anything I have missed?

signature check failed

pedrorijo91 — Tue, 24 Feb 2026 22:53:12 GMT

i had my laptop replaced, and i lost my developer_key. i installed vscode and the garmin SDK in my new laptop and generated a new developer_key. now when i try to submit a new version of my app i see an error:

> Signature check has failed. All app versions must be signed with the same key pair.

What's the solution here?

this is my app: apps.garmin.com/.../697552d2-271d-40cc-a059-08a936f63993

Monthly Payout - can we get a column added to the Sales Report to show when a transaction is paid out?

stube — Thu, 05 Feb 2026 15:58:22 GMT

So I think I've received my first merchant account payout, on 4th Feb, from Adyen N.V. Is that right? A few days later than expected. It came in two transactions, which does match the documentation though.

Can't get it to match up with the Sales Report though. It would be handy if the report included a column to show when each transaction was actually paid out. If I ignore the last 5 days of the month, it's under the payout amount, but if I add some of those transactions in I cant get it to match!

https://developer.garmin.com/connect-iq/monetization/app-sales/

"Payouts are sent on the first day of every month. Separate payouts are sent from Garmin International, which covers sales in the United States and Canada, and Garmin Europe, which covers app purchases from other regions.

Funds are not captured from customers until the 48-hour return window has passed.

Purchases from the last five days of the month may not be included in the next payout. They are rolled into the following month's payout, instead.

Payouts require a minimum $10 USD balance in your account."

Watchface monthly payouts

5794239 — Tue, 03 Feb 2026 06:10:56 GMT

Hello,

Can someone tell me what is the range of sales dates garmin uses for the payouts? From what I can observe in my sales data, it seems the sales might be aggregated from roughly the 28th of one month to the 27+8th of the next (or similar non-calendar-month cycle), rather than strictly from the 1st to the last day of the month. Does anyone know for sure?

Thank you.

What is the maximum .iq file size for Connect IQ Store uploads

masaclaw — Tue, 27 Jan 2026 09:19:04 GMT

Hello,

I couldn't find this documented anywhere or answered specifically in this forum. I'm trying to upload my app to the Connect IQ Store and encountering upload failures when the .iq file exceeds a certain size. Through trial and error, I've found:

72MB - uploads successfully
89MB - fails with a 520 error (server returns "Maintenance" page, page displays a generic message "Sorry, your message couldn’t be submitted because we’re having trouble communicating with our servers. Please try again later.")

The error occurs during the /api/ciq-developerservices/iqFiles/validate API call - it times out after ~48 seconds and returns a Cloudflare 520 error. I've successfully uploaded a 102MB file for a different app in the past, so I'm confused about the actual limit.

Questions:

Is there a documented maximum file size for .iq uploads?
Is there a maximum number of device targets per submission?
Are there any other factors that could cause validation to fail/timeout for larger files?

SDK version: 8.4.0
Build command: monkeybrains.jar -e -r -w

Thanks for any help!

Can't upload new version of my watchface

4704589 — Mon, 26 Jan 2026 20:12:36 GMT

Hello!

I can't upload the new version of my watch face to the Connect IQ Store.
I'm getting the error: "Sorry, your message couldn’t be submitted because we’re having trouble communicating with our servers. Please try again later."

How do I fix this?

bug: html injection in reviews can render app page unreadable

flocsy🤠 — Sat, 24 Jan 2026 12:27:46 GMT

I noticed it already long ago that Garmin double html escape the text of the app reviews that make then at least hard to read, but sometimes even unreadable. A great example is this app: https://apps.garmin.com/apps/dc934ba7-33e5-47be-b470-7c9d5d51b4f3 there's one comment that for some reason uses non breaking spaces and the whole sentence becomes one extreme long line *) full of   (Not sure how it looks on desktop but try to open the link in a browser on a phone)

Please fix the double escaping!!!

*) in this extreme case it would probably be broken even without the double escaping, but at least then the review would be human readable and the line slightly shorter, but the even better fix would be to replace some characters with others. Either you can find some doing regular expression for this or just build a set of pairs and add a new pair every time when we find a new issue. In this case just replace the non breaking spaces with regular spaces.

"The icon format is invalid." - Cannot Submit New App

crispgarmin — Fri, 23 Jan 2026 16:59:37 GMT

OK, this is my third app store submission ... but won't submit. Has something changed or an upload bug (Garmin, please don't make it SO HARD !)

The Submit message is coming back with "The icon format is invalid."

I have tried with the (No) setting for Add Icons for App Store on Device (Optional)

I have tried with the (Yes) setting also with various colour depths and JPG and PNG formats. Nada.

I can see from the last new app I submitted around 4 weeks ago I put (No) for the icons and that published OK.

My other submission is that it is a red-herring error message but I checked F12 for other responses.

Anyone managed a new application submission in the last few days?