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EKUTTER
08-17-2009, 06:17 PM
Can firmware updates be installed on the 310xt like on the Edge? When I run Garmin's WebUpdater program, it doesn't even see my 310xt. How do I know there are updates and how do I do the update?

KANSAIBEN
08-17-2009, 07:02 PM
The Edge updates work differently and you'll need to get your device to at least communicate with the GAA in order to update your unit. So a few questions: first what version do you have loaded on your unit? Have you paired your device to your computer? What version of the communicator plugin are you using? What version of GAA? And what OS/browser?

ROB-DINGEN
08-25-2009, 07:24 AM
Hi

I have the same problem on WinXP pro ANT 227 comminucater plugin 281 webupdater 242 training center 345.
What's GAA?

Rob

SEILOGRAMP
08-25-2009, 07:39 AM
GAA = Garmin ANT Agent.

KANSAIBEN
08-25-2009, 10:19 AM
Hi

I have the same problem on WinXP pro ANT 227 comminucater plugin 281 webupdater 242 training center 345.
What's GAA?

Rob

The Garmin servers are being updated at the moment so can't fully troubleshoot at the moment but it appears you've got the most recent versions of the plugins/agent/etc. Have you successfully paired your device to your computer yet? Do you see it listed in your device application data folder (C:\Documents and Settings\{username}\Application Data\GARMIN\Devices\{device_id})? Note: These files are hidden by your OS by default and you'll need to enable hidden files to see them.

ROB-DINGEN
08-25-2009, 02:54 PM
Hi

Yes under devices theres a map with the serial number of the device.
And yes I paired with my computer.

Rob

KANSAIBEN
08-25-2009, 02:59 PM
So when you go to the web updates page, does it find your device or, like the OP, do you not see anything at all? What browser are you using? Are you able to upload activities to GC using the communicator plugin?

EKUTTER
08-25-2009, 06:09 PM
I am pretty sure I actually have the latest of all the software/firmware. Yes, my 310 is paired with my computer and I have uploaded data both to TC and Garmin Connect. Not sure what version of Web Updater I have but I just updated a couple days ago. My 310 has version 2.4 so it is the latest released firmware.

The main question is should I expect to see the 310xt in the list of available devices in Web Updater? My Edge 705 shows up even if there are no new updates. Or is the only way to update the 310xt through the Garmin Connect dashboard?

KANSAIBEN
08-25-2009, 09:49 PM
The main question is should I expect to see the 310xt in the list of available devices in Web Updater?

Mine do. Have you used the updater with success before (seeing as you've got the latest firmware installed)?

ROB-DINGEN
08-26-2009, 06:28 AM
Hi

I use regular explorer 8 and the upload works perfect no problems.
What's OP?
I don't see the device in the webupdater.
Web update page? a link maybe

Rob

KANSAIBEN
08-26-2009, 04:14 PM
What's OP?
OP is short for Original Post(er) or the first person to post in this thread.


Web update page? a link maybe

The link below will take you to the page you should use to update the 310XT. You should see your device(s) in a list on that page.

https://buy.garmin.com/shop/store/downloadsAgree.jsp?product=010-00741-00&cID=142&pID=27335

EKUTTER
08-26-2009, 09:04 PM
Thanks, this link works and I see my 310xt in the list. What is the difference between this and the stand alone WebUpdater app (ie. not in a browser). I still don't see it in the stand alone version.

KANSAIBEN
08-27-2009, 01:12 PM
I could be mistaken on this, but I don't believe the stand alone updater is meant to work with the ANT+ units. Only the USB units.

ROB-DINGEN
08-27-2009, 02:53 PM
Hi

Yes this link works thank's

Rob