PDA

View Full Version : Nuvi 50LM - Language update problem



DON_K
09-01-2013, 07:38 AM
Wondering if someone could help me on this as I could not find a answer anywhere. I just updated my Nuvi50LM using the Garmin Express Software. After it was done I now have only one language to choose from in settings (Francais Canadien). I have all the languages for Text, and Keyboard but only have one to choose from for Voice. I have done a master system reset and that did not change anything.

So how do I get the Voice Language to American English when it does not give me that option?

Thanks

Don

SUSSAMB
09-01-2013, 08:14 AM
Seems like another Express gremlin ... run WebUpdater (http://www8.garmin.com/products/webupdater/howtoinstall.jsp) and that should reload them :)

STUARTMW
09-01-2013, 08:20 AM
It's also possible the OP has a corrupted \Garmin\GarminDevice.xml file. Deleting the file and rebooting may correct that.

SUSSAMB
09-01-2013, 08:24 AM
I didn't think that info was in the xml file ... but that's your territory and not mine :)

STUARTMW
09-01-2013, 08:34 AM
Yup--it is :D The XML file contains details of all updateable files on the unit. GE/WebUpdater/etc look at that file to determine what files have updates. If the files aren't in the XML (because it's corrupted) they won't be offered.

SUSSAMB
09-01-2013, 08:57 AM
Got that, but the OP was asking about choosing files on the GPS, as GE seems to have deleted some. A corrupted xml file (if I get you correctly) would prevent GE from offering to update them, but shouldn't result in GE deleting them in the first place ... or would it?

STUARTMW
09-01-2013, 09:03 AM
Not sure what the OP updated with GE but it sounds like filesystem corruption on his 50LM. The 50LM may not have been "safely removed" (people do that all the time). That could result in missing voice (and other files) and/or a corrupted/missing GarminDevice.xml.

Now the OP can get the files back with GE/WebUpdater (i.e. reload them) but I got the impression, perhaps incorrectly, that they weren't being offered.


I have all the languages for Text, and Keyboard but only have one to choose from for Voice.

DON_K
09-01-2013, 09:57 AM
Thanks!!! and Wow......

Quick responses and got it fixed. I ran Webupdater and that fixed it.

Thank You again

Don

SUSSAMB
09-01-2013, 09:58 AM
Great :)

ROBERTCB@YAHOO.COM
11-03-2013, 10:31 PM
Yup--it is :D The XML file contains details of all updateable files on the unit. GE/WebUpdater/etc look at that file to determine what files have updates. If the files aren't in the XML (because it's corrupted) they won't be offered.

I don't know why it went to French only with no other option except silence. At the last update all local memory was used up and it suggested a micro sd card as an option or could continue, I chose to continue. It completed okay with no warnings. When used in my car it spoke only french or I could only select silence.
I then came home and updated the map system using only SW maps and that left 0.65GB free. So I reverted to the previous update level since I had more RAM space and it completed but it still only speaks in french. This level previously had a number of english speaking options, now ONLY FRENCH.....
How can I get a clean reinstall of the whole system or is it time to dump this and get something else?

SUSSAMB
11-04-2013, 12:51 AM
See post #2 above.

GLIEB01
03-24-2014, 07:15 PM
I just had the same or very similar problem. nuvi 40LM , updated maps in early March. Next time I used the unit, had only Portugese available as the language voice, even though text and maps were in English. I had to go to EXTRAS in GE and specifically load English, after which it also loaded a lot of other languages I didn't check. Too much of a coincidence that multiple users have had this problem.

SUSSAMB
03-25-2014, 12:26 AM
You're in a thread nearly a year old. There were some issues with earlier versions of Express deleting voice files but I've updated numerous units now with no problem. Can you confirm that you're running the latest version of Express, v3.0.9?

EXPRESSCUSTOMERCARE
03-25-2014, 10:11 AM
The latest version of Express (3.0.9) has corrected this issue. Please refer to the following FAQ for replacing voice files.
Why are there missing or corrupt voice files on my nuvi, dezl, RV, Camper, LIVE or zumo? (http://support.garmin.com/support/searchSupport/simpleCase.htm?caseId={6edb3790-2444-11de-76c5-000000000000}&kbName=garmin)

Shane

MAIDENFRECKLEDPALEFACE
04-09-2014, 01:24 PM
Not entirely sure 3.0.9 has actually corrected issue....I just received Garmin from amazon yesterday and ran the installer last night and this morning....ALL my languages disappeared and I'm going to try the link above to get them back.....I'm not very techie so I hope I can figure it out since I travel tomorrow