Garmin Messenger Android - Recent Threads

RE: Wrong call status in Messenger call log

5871254 — Mon, 12 Oct 2026 15:48:04 GMT

Thank you. I have forwarded my inquiry to the recommended team.

Best regards,

Andres

Wrong call status in Messenger call log

5871254 — Fri, 09 Oct 2026 17:18:26 GMT

When making a call from the app to another account's Messenger app and it was unanswered— it initially appears in the call log marked as an "unanswered call." However, after some time, the entry changes marked to "outgoing call." This is very confusing in using and I hope it can be fixed.

Best regards,

Andres

RE: Wrong call status in Messenger call log

Garmin - PW — Mon, 12 Oct 2026 14:50:24 GMT

Hi there! If you would like this to get forwarded to the correct team, please submit your request here: garmin.com/ideas

RE: HR replacement

Garmin - SP — Fri, 25 Sep 2026 19:38:41 GMT

This forum is for the Garmin Messenger app (Android). Please post this in the relevant device forum or reach out to your local support team at the following link. https://support.garmin.com

HR replacement

3806564 — Thu, 24 Sep 2026 03:10:52 GMT

I guys the plastic on my heart rate monitor has started to peel off. Is it possible for you to replace this for me or give me a credit to buy a new one - I'd be happy to upgrade to the better model if so noting I am a loyal garmin customer?

Selecting "locate" gives error message "something went wrong"

Ɛpsilon — Wed, 26 Aug 2026 18:57:43 GMT

Connected devices - Fenix 8 51mm Amoled, GPSMAP 66i

Using GM on Android, everything works ok it seems EXCEPT if I select 'locate' I get the error message "Something went wrong, please try again later"

I have two phones a main one and a running phone (one I dont feel quite so upset if I drop lol) and GM gives the same message on both. The GPSMAP 66i is only paired to the running phone as it can only pair to one device

RE: Selecting "locate" gives error message "something went wrong"

Ɛpsilon — Thu, 03 Sep 2026 15:50:07 GMT

Hi JH - Its now working so I dont know if a recent Messenger update fixed it! But thanks for getting back to me

RE: Selecting "locate" gives error message "something went wrong"

Garmin - JH — Thu, 03 Sep 2026 15:38:43 GMT

Thank you for the details, Ɛpsilon . I'd like for you to verify the following details.

What is the country that you're currently located in?
Which country is your main phone number associated with?
Which country is your running phone number associated with?
If either of the phones was purchased in or set up in a different country than the phone number, please let me know that as well.**

RE: Garmin messenger not responding properly on my watches (Tactix 8 & Venu X1).

Garmin - SP — Thu, 03 Sep 2026 14:58:54 GMT

It looks like you were also already working with our product support team via email in July and shared some information there regarding this concern. It looks like they asked you some very specific questions regarding the video you shared with them. In order to keep this contained in one space so the same troubleshooting is not asked of you, please continue to work with them via that email thread and provide the requested information there.

Garmin messenger not responding properly on my watches (Tactix 8 & Venu X1).

9884479 — Tue, 21 Jul 2026 09:19:20 GMT

When buttons are pressed the garmin messenger responds after long time and in between the watch is blocked.. Both watches are up to date and connected via Bluetooth to my android phone. Also the app does not update until after I select it and after it blocks the watch.as stated above

RE: Garmin messenger not responding properly on my watches (Tactix 8 & Venu X1).

9884479 — Mon, 31 Aug 2026 13:09:45 GMT

All 5 of the buttons of Tactix 8 and all 2 of the buttons of Venu X1 do not function after pressing top right button to get in the Garmin Messenger app

RE: Selecting "locate" gives error message "something went wrong"

Ɛpsilon — Sun, 30 Aug 2026 22:02:46 GMT

Done!

RE: Selecting "locate" gives error message "something went wrong"

Garmin - SP — Fri, 28 Aug 2026 15:57:25 GMT

Can you upload a video/screen recording of navigating to this and the error message popping up? Garmin Secure File Upload

RE: Garmin messenger not responding properly on my watches (Tactix 8 & Venu X1).

Garmin - DC — Sun, 02 Aug 2026 00:35:58 GMT

Thank you for providing that clarification, do the bottom buttons only function when not in the Garmin Messenger app or does the bottom buttons not function when using the watch at all?

RE: Garmin messenger not responding properly on my watches (Tactix 8 & Venu X1).

9884479 — Tue, 28 Jul 2026 17:32:06 GMT

Thank you for your response!

Followed the link and your instructions exactly. Unpaired both devices and re-paired them. It did not work. The problem still remains. No error message. Just the buttons of the devices do not function

RE: Garmin messenger not responding properly on my watches (Tactix 8 & Venu X1).

Garmin - DC — Sun, 26 Jul 2026 00:27:45 GMT

Please attempt to remove the devices directly from the Garmin messenger app then re-pair them to see if the issue still persists. Removing a Device From the Garmin Messenger App

When sending a message from the watch, do you receive an error message either on the watch or on the app itself?

Sending a message to a new contact with InReach

Dalfy — Sat, 23 May 2026 09:54:22 GMT

Today, while I was in a remote area, I wanted to send a message to a friend I didn't have in my contacts, but I remembered his email address. I opened the Messenger app connected to the InReach Mini 2, but I couldn't send the message because I can only send it to people who have the Messenger app. I had to send it via InReach, which is a bit cumbersome. Once sent, the message the address e-mail appeared in the Messenger app. Is it possible that there's no way to send an email to a contact who isn't in your address book via Messenger?

Changed my old phone number

5585399 — Tue, 19 May 2026 20:48:21 GMT

Hello I changed my phone number and I didn’t realise my Garmin watch is linked to my old one. How can delete that account since it’s asking for a code. I want to link my Garmin watch to my new number. Please help!thanks

Audio prompt

docmomoftwo — Sat, 27 Sep 2025 14:37:42 GMT

"Audio prompt in progress" message keeps popping up on my Android phone screen. This occurs while I'm on email, Facebook, etc. It pops up on everything and when I touch screen it either goes away or it takes me directly to a Garmin screen

RE: Audio prompt

2598383 — Fri, 17 Apr 2026 21:35:46 GMT

Not a true solution but for anyone familiar with Tasker and whose issue would specifically involve Connect being switched to/opened whenever this would occur (as in my case whenever the display would be on at the time of occurrence), I set up a task which:

Activates when the Connect app opens
Looks for "Audio Prompt in Progress" on the screen
Loads the last app used in response

Of course, it's absolutely ridiculous this issue hasn't been addressed six months later and that we even need to look at potential workarounds.

RE: How can I message my Garmin connections from Garmin Messenger?

seilogramp — Tue, 02 Dec 2025 20:58:05 GMT

support.garmin.com/.../

How can I message my Garmin connections from Garmin Messenger?

8766334 — Sun, 30 Nov 2025 22:40:08 GMT

How can I message my Garmin connections from Garmin Messenger?

RE: Audio prompt

5062367 — Sat, 01 Nov 2025 07:16:38 GMT

Please Garmin ! Do SOMETHING!!! IT'S REALLY ANNOYING!

RE: Audio prompt

5062367 — Sat, 01 Nov 2025 07:15:17 GMT

Please Garmin ! Do SOMETHING!!! IT'S REALLY ANNOYING!

RE: Audio prompt

8535594 — Sat, 01 Nov 2025 05:50:42 GMT

I'm pretty much exactly the same as you, interms of phone and Garmin. No longer getting notifications when doing activities unless phone is unlocked. Then it opens to Garmin app with audio prompt in progress. If I try manual lap alerts its fine while phone unlocked but otherwise nothing.