Garmin Explore Web - Recent Threads

Cannot log in to Garmin Explore

1641391 — Thu, 08 Oct 2026 16:43:01 GMT

ERR_TOO_MANY_REDIRECTS, An error occurred while processing your request. Tried with different browsers, incognito mode ect. Nothing seems to help. Site down?

Garmin Explore Search Function Not Working

3274431 — Tue, 08 Sep 2026 18:16:31 GMT

As the title says, had this for a week or two now when searching for anything on https://explore.garmin.com/Map in order to pin a new location on a map im continually getting "Something Went Wrong" as per the screenshot, tried contacting support who just kept using canned replies and not understanding what im trying to say, anyone else having this issue? Tried multiple devices, networks etc.

Why is it so hard to sync activities between Garmin Connect and Garmin Explore?

Ozimodo — Mon, 07 Sep 2026 02:45:25 GMT

Want to look at your Garmin activities in Explore? Good luck. I have wasted hours on this and am getting nowhere.

The only way to do this (if the activity is not already on one of the few products that syncs with Garmin Explore) is to export all activities from Connect and then import into Explore. You have to request this export and a few days later you will get a link for a file that has all of your Garmin info. Navigating through this file you find a number of folders that have .fit files. You need to convert these manually and then import them into Garmin Explore.

Things that go wrong:

1 - Why do we have to do this at all? What isn't this synced automatically from all devices between Connect and Explore? Strava does this with Garmin data, why cant Garmin?. Why does Connect and Explore use different file formats? Why why why..

2 - When you download your fit files most of them are 1Kb in size. No idea what these are but they are not activities.

3 - The only way to convert the fit files to gpx for Garmin Connect is to download a converter from a third party and write a batch file to convert all of the fit files (otherwise you have to do them manually one at a time)

4 - When you have done all of this the next step is to import a batch of converted gpx files into Explore. What you find out then is that contrary to the Garmin instructions, the Explore website only accepts one upload file at a time. So after wasting all this time you are basically stuck with no reasonable way forward (unless you import all files one at a time, i have thousands)

5 - There is no process to stop duplicates occurring in future imports.

6 - The export from Garmin contains no useful information such as Ride name etc.

I am so over Garmin, every year they seem to get worse while the rest of the industry is producing increasingly competitive solutions. Garmin nowadays reminds me of GoPro, relying on their brand instead of improving their products and support. A rubber ring on my Garmin chest heart monitor perished this year and was only a couple of years old. The only solution Garmin could offer was to buy a new heart rate monitor from them. Its getting ridiculous.

Why is it so hard to sync activities between Garmin Connect and Garmin Explore?

Ozimodo — Mon, 07 Sep 2026 02:32:21 GMT

Want to look at your Garmin activities in Explore? Good luck. I have wasted hours on this and am getting nowhere.

Things that go wrong:

2 - When you download your fit files most of them are 1Kb in size. No idea what these are but they are not activities.

5 - There is no process to stop duplicates occurring in future imports.

6 - The export from Garmin contains no useful information such as Ride name etc.

why wont my garmin explore search work

bowiezx9 — Mon, 24 Aug 2026 09:30:05 GMT

when i type in an address to my garmin explore search on my PC it keeps telling me "something wrong"

this has happened before many years ago and its back

Feature Parity between the Web version of maps and the iOS/Android versions

willcasp — Sun, 23 Aug 2026 20:44:30 GMT

Seeing that Garmin has abandoned support for Basecamp, I am leaning more on Explore. One aggrevating problem with the web version of Explore is that it does not have feature parity with the mobile apps. For example, if I want to add color to tracks for better visibility on the map, Garmin support documentaion advises to go to the app version of the product and change the color there. This is dumb. I am using my desktop to plan a trip, and using the web version. I do not want to use my phone! Basecamp supported this. What is Garmin's plan to step up and properly support their web product?

Speedy Century badge

Nick Basmanov — Sat, 08 Aug 2026 08:48:31 GMT

Could anyone explain why didn't i get a Speedy Century badge (for 100 miles in less than 5 hours)? This is my activity: https://connect.garmin.com/app/activity/23895374060

I've covered 100 miles in about 4 hours just from the start.

Cannot see courses on explore.garmin.com/Map

foobar — Fri, 07 Aug 2026 15:27:24 GMT

New Garmin InReach Mini 2 user here 🙂

I've created 6 courses so far using the Garmin Explore mobile app (Android). When I go to explore.garmin.com/Map on my laptop (Chrome on macOS) and click on Library > Courses, I see the courses I made. When I click on one of the courses, the map is supposed to go to the location of the course and show the blue outline of the course. For some reason, that only works for 2 of the 6 courses. For the 2 courses that work properly, the map skips to the location of the course and I see the blue outline of the course. For the other 4 courses, the map skips over to the location of the course but there is no blue outline.

I tried to troubleshoot this a little by opening Developer Tools in Chrome where I can see under the Console tab that there is a JavaScript error anytime I click on one of the 4 courses that don't work properly. The error is

> No click point or valid element provided for openCoursePopup in map.js

For the 2 courses that work properly, I don't see this error message. Not sure if that in helps pinpoint the problem in any way, but sadly that's all I've got so far.

Any help would be greatly appreciated! Thanks in advance!

P.S. - I tried to post this exact same question a few minutes ago, but it never appeared, so I'm trying one more time. Sorry if I end up double posting. Lots of technical issues happening here apparently.

Edit #1: Tried to clean up the explanation a little.

Course units on map page

7415065 — Tue, 14 Jul 2026 14:12:49 GMT

I have logged into the explore website, how do I change the units on map page for my courses from kilometers to miles? I can't find the units option on the account page to do this.

Seems `Garmin Coach Graduate` badge is broken

andd3dfx — Fri, 03 Jul 2026 09:42:47 GMT

I faced an issue with "Garmin Coach Graduate" badge:

According to conditions it should be given after each 10 trainings (on 10th, 20th, 30th, ...), but after when I passed 10 trainings I receiving new copy of this badge after each new training (on 10th, 11th, 12th, ...).

So it looks confusing.

Earthmate does not seem to have an export icon?

clawing — Sat, 27 Jun 2026 01:25:53 GMT

Earthmate does not seem to have an export icon anywhere I can find?

I'm trying to export 14 days of tracks, eventually to a GPX file, for one of the trip participants.

Any ideas?

paul

Garmin explore collections

Midhat.Becar — Mon, 08 Jun 2026 12:40:22 GMT

I have a problem.

When I create a collection in the Garmin Explore web app and add some waypoints and tracks to it, I cannot see that collection at all in the Garmin Explore Android app.

When I create a collection in the Garmin Explore Android app, it does not appear in the web app either.

I have tried reloading, signing out and back in, and syncing, but there is no change.

How can I sync web and android app?

When will syncing with Forerunner watches happen (I have the Forerunner 170)

DJGShef — Sun, 07 Jun 2026 06:45:13 GMT

I know this is not strictly a support question that can be answered here but I'm wanting to raise awareness of this as it is a useful feature for transferring courses from maps to my watch. When hiking (or even running and cycling) it is also useful to be able to see the trail as it is walked.

I know that there are alternatives and workarounds but wonder if others feel this is important.

Of course this would apply to the phone app just as much as the web.

Show location on map not working

DJGShef — Thu, 28 May 2026 09:34:06 GMT

When I click the icon to show my location on the map, it shows me on an island in Croatia instead of in a city in the UK.

Restarting doesn't seem to help.

Google maps is showing my location accurately.

All cookies have been allowed.

Suggestions please?

adding waypoints

3619097 — Tue, 26 May 2026 13:25:23 GMT

I am new to the explore interface. i used Osmand before but would like to get into the garmin

When i add a waypoint on the map, web and app version, i need to first save the waypoint before i can add it to a collection. Why is that, it seems like double the work.

And in the app interface i can add a discription, which i cannot on the web interface. So for completing 1 waypoint i need to do 3 things on 2 devices. I i-like to use the web because it is eaier to get coordinates from google maps for my waypoints.

Show plannend route in explore

Filip Top — Tue, 12 May 2026 21:27:23 GMT

I still see an old activity on explorer? Why, it is not in my timeframe. I also would like to add new plannend activities so that people who follow me can see the whole course. I have an inreach mini device. I did it in the pas, but it is so complex that it always takes me hours to find it. Any help would be great.

Thank you

Can I restore deleted activities in Garmin Explore that are still in Garmin Connect.

DJGShef — Wed, 06 May 2026 09:08:56 GMT

I've deleted a lot of activities in Garmin Explore (I thought they were cluttering things up) but would now like to restore them. Is this possible from Garmin Connect - all my data is still there.

Maybe there is a way to reset the Garmin Explore app/account so that it starts again and syncs all my historic data?

Calendar issue on mapshare

4279169 — Thu, 30 Apr 2026 20:08:03 GMT

The calendar on “Filter Mapshsre Data” is wrong. It starts each month on the correct day of the week but skips Saturday’s so day and date are off all month (i.e., calendar is using a 6 day week). Why is this happening and how to correct it. AI queries are useless.

Zombie message won't go away from MapShare page

6125703 — Wed, 08 Apr 2026 19:35:38 GMT

When I was testing out my inReach Mini 2 and MapShare page before a trip, I sent a check-in message "to mapshare" and it appeared on the sidewalk where I did the test.

Even after I deleted the message and adjusted the visibility timestamp for my MapShare, this lone check-in message continues to appear and seems to cause the MapShare page to zoom by default to this location near my home. I can't figure out what else I can do to purge it. Edit: it shows on the map while the "messages" section indicates zero messages.

During the trip, I did several tracking sessions which appeared as intended on the MapShare. I have since deleted them in my Explore map collection, and they disappeared in MapShare too. Edit 2: the check-in timetamp is also earlier than the time cutoff I set on my MapShare settings.

I am not sure I sent any actual messages during the trip, so that zombie message might be the "most recent" I ever did. I'm not sure.

Has anybody else seen this behavior? I want to clear the slate so there is no personal location content in the page until my next trip. And I'd want it to zoom to whatever wilderness routes I decided to share for that trip, not to this location near my home!

GPX track imported into Garmin Explore shows incorrect distance and does not render in desktop app

9742874 — Mon, 16 Mar 2026 21:23:46 GMT

Hi,

I am experiencing two issues with Garmin Explore when importing a GPX track file.

Issue 1: Incorrect track distance

When I import a GPX file containing a <trk> element, the distance displayed for the track is significantly wrong. The track should be approximately 126 km, but Garmin Explore shows ~310 km as length.

Notably, the elevation profile chart for the same track correctly shows the x-axis ending at ~126 km, which matches the expected distance. This suggests the app is calculating distance differently in the track summary vs. the elevation chart.

Additional observations:

The GPX file has been validated — coordinates are correct (WGS 84, lon/lat order) and the track consists of a single `<trkseg>` with no gaps.
When using "Copy as Course" on the imported track, the resulting course correctly shows ~126 km, but the course only retains two points (start and end), losing all intermediate shape points.
Adding `<ele>` elevation tags to the GPX track points has no effect on the elevation profile — the app appears to ignore them and use its own terrain data instead.

Issue 2: Track not visible in Garmin Explore desktop

The same GPX track file does not render in the Garmin Explore desktop application, while it does appear correctly in the Garmin Explore mobile app and on the Garmin map service (explore.garmin.com). No error message is shown — the track simply does not appear.

Troubleshooting already attempted

Downsampled the track: from ~5900 points to ~590 points (keeping every 10th point) — no change in behaviour for either issue.
Added `<ele>` elevation tags: to every track point with plausible values — the elevation profile was unchanged, confirming the app ignores GPX elevation data entirely.
Used "Copy as Course" as a workaround — this gives the correct distance (126 km) but discards all intermediate points, making it useless for navigation.

File details

The affected tracks are publicly available here: share.garmin.com/U7YS77OR55, you can look at stage1.1_route.gpx as an example. Some additonal info on the files:

GPX version: 1.1
Created with: GDAL 3.12.0
Track structure: single `<trk>` with single `<trkseg>` with ~5900 `<trkpt>` elements
Coordinate system: WGS 84

Could you please clarify the following:

How Garmin Explore calculates track distance for imported GPX files?
Why the distance shown in the track summary differs from the elevation chart distance?
Why "Copy as Course" discards all intermediate track points?
What the rendering requirements are for the desktop application?

Thanks!

Toggle Map Visibility for Collection EYE hides all activities in Map view including the one you wish to view.

6756833 — Thu, 12 Mar 2026 22:44:49 GMT

Hi Guys, I am new to the Garmin Stable and have a Inreach Mini2, Garmin Explore Web (GEW) and Garmin Explore App (GEA). I think I have all the units syncing correctly. I have completed a number of Activities on the Mini2 and synced them with the GEA and can view them on the Samsung 24S. They even appear to sync up correctly to the GEW. I walk regularly in the same general area so many activities are overlapping previous activities. What I wish to be able to do is show individual Activities on the Map View screen. The key to this appears to be related to the “Toggle Map Visibility for Collection” EYE. If I turn off the eye on the collection header line all the activities disappear and all that remains are a few Black Dos representing the activity I wished to view. I have cleared out Browser History, Cache, Temporary files to no avail.

On very rare occasions this has sort of worked but I can’t work out the logic of it.

Any help greatly appreciated. The Map View already looks like spaghetti and unusable.

Export/Import

HP Drifter — Thu, 05 Mar 2026 18:07:16 GMT

Hi all. Setup: InReach Mini2, Android w/Explore App, Explore Web. This question is about using Explore Web.

The red arrow in both images is an Activity that I converted to a route in Web then exported to my pute and then imported into a non-Garmin web software. It works and appears as one would expect and looks the same as a route I drew in Explore Web and imported in the same manner.

The purple arrow is a route/course/track or something that a few years back I also created from an Activity and converted to something somehow, but I do not know how I did this and have been unable to re-create it. It has many more points and resembles exactly the nature/shape of an Activity. I would like to be able to use this type of import again in the non-Garmin software as it shows exactly where I traveled, but I have no idea how I created it.

That file (purple arrow) and the file type represented by the blue arrow get exported every time in the GPX file even if I have hidden everything on the map screen entirely. The blue arrow files import as very course line, maybe lines drawn between 10 minute intervals. Where are they coming from? Is it not possible with Web to simply select one file and export it?

Import/Export in Web is so very confusing and extremely difficult to figure out.

Thanks,

William

How do I remove a device from garmin explore?

TourleTour — Mon, 02 Mar 2026 12:14:20 GMT

I have my Inreach and my Fenix both connected to explore. For some reason this means that every course that goes onto my fenix gets sync'd to my inreach and fills up the memory. I get no value from having the fenix connected to Explore so I want to remove it. I looked at garmin support, but it suggested I go to explore, select the device, and select "Remove Device". There is no "Remove Device" option. So can anyone tell me how I can achieve this, or even just get it to stop syncing every course?

Thanks

So many aggravating inconsistencies and dead-ends

6125703 — Sat, 28 Feb 2026 21:36:22 GMT

I dipped back into this to prepare for a mountain trip. I wanted to make some courses and have them on my FR255 watch for primary navigation, my inReach mini 2 (as backup navigation), and my inReach MapShare so others can see my intended route along with my satellite tracking points.

I think I finally found a couple flows that may work, but they are clumsy in different ways.

Create a course in Garmin Connect web or mobile (like I usually do for my FR255), export to GPX on my laptop, import to Explore website as a "route" which reduces it to 200 points.
Create a course in Garmin Explore mobile and "share" to Google Drive so I can then open/share it into Connect Mobile.

But I rediscovered so many gotchas along the way.

First, what does this distinction between "tracks", "routes", and "courses" even mean in Explore?? It is so opaque in the website and then the mobile app doesn't really distinguish them in the "saved" list.
The website also cautions about needing routes for syncing to "inreach devices", but then my inReach Mini 2 seems to call things "courses" and it's all very confusing.
A default course from connect creates an absurd behavior when using it to navigate on my inReach Mini 2... a 3 mile course is alerting me every 50 feet or so with a long chirp and generic "flag" icon alert. I guess it's celebrating that I reached each point in the GPX file? I've read that turning off turn guidance before I export the course to GPX from Connect may fix this, but I haven't taken it out for another outdoor test to verify yet.
Any "course points" created in the Connect course seem to turn into disembodied waypoints in Explore that aren't even attached to the imported route. You can delete the route and the waypoints remain on the map like a ghostly reminder of the past.
Some of the web UI suggests importing to a "track" instead of a route, but this makes some hideous pile of individual point flags on the Explore map.
The Explore website doesn't have any way to create "courses" or "tracks" even though it knows they exist. It can create routes and waypoints or make a "track" via import.
The website route creation doesn't seem to have any logic at all to follow roads or trails. You just have to draw line segments like it is 1980.
The Explore mobile app only knows how to create courses and waypoints. At least it can follow roads and trails, but it is annoying to have to do this on a little phone screen instead of a laptop with a mouse and a bigger screen to zoom and pan around! Conversely, Connect website pretty much does all the same things as Connect mobile and so I prefer the website for making courses normally for my watch.
Comparing Explore mobile and Connect for course creation, the map detail for trails is quite different. And, Connect offers "popularity" routing as an option instead of following the trail network.
Every kind of import/export flow seems to lose any metadata like a course name.
There seem to be many ways to accidentally click into an empty section on the Explore web left sidebar and then the arrow to go back out is missing. My only option seemed to be reloading the whole page and starting over on the explore homepage.

It's not that my complaints are exhausted, but I think the Garmin Forum may be running out of bullets for my bullet list...

Map to aerial view when zooming in?

PeteGl — Sun, 08 Feb 2026 14:20:42 GMT

Is it possible to stop the view changing to aerial when zooming in?