I keep getting an error on the dive app saying my g1 device is connected to a different. I have already checked and Im using the same account on garmin connect and garmin dive

Question

This G1 device is connected to a different account

Garmin - PW · Accepted Answer

As of 17 September, we are actively investigating reports of the Garmin Connect app or Gamin Dive app displaying "Previously Paired Device" with already paired Descent G1 devices even though device has only been associated with your account. 
 We do recommend updating your device software, as was suggested in the previous message. Thank you for your patience while we investigate this report.

Garmin - DC · Answer

bloomjn bloomjn I have emailed you both to gather additional information in regard to this issue.

bloomjn · Answer

Resolved with watch firmware update. 
 Steps to update: 
 
 From the watch face, hold MENU . 
 Go to System . 
 Select Software Update . 
 Look for Update Available . 
 Select it &rarr; Install Now .

Garmin - SP · Answer

7829732 I have added you to this support ticket. We will update the thread when we have more information.

I keep getting an error on the dive app saying my g1 device is connected to a different. I have already checked and Im using the same account on garmin connect and garmin dive

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