Garmin Connect Mobile iOS - Recent Threads

Steps

Bullet — Thu, 27 Aug 2026 05:23:31 GMT

No steps in yesterday page and 7 days page , same on mobile and connect web

RE: Steps

Bullet — Sat, 29 Aug 2026 10:35:10 GMT

will have to do that. thanks!

RE: I found my Decent MK3-i extremely unreliable, Am I the only one? I would NOT recommend it as a dive company.

trux — Sat, 29 Aug 2026 09:40:51 GMT

[quote userid="331900" url="~/apps-software/mobile-apps-web/f/garmin-connect-mobile-ios/442741/i-found-my-decent-mk3-i-extremely-unreliable-am-i-the-only-one-i-would-not-recommend-it-as-a-dive-company"]I constantly getting disconnected from my phone even though none of them on battery saving mode! Sometimes, it says connected on the phone but the garmin connect app just won't update. Also the Garmin Connect App is horrible too. I can't upload any data to my phone if i were not connected to internet. The wifi doesn't connect easily, The music app is also not working as it should.[/quote]

As far as I see, most problems are actually not with the watch:

Disconnections from the phone are rarely caused by the watch, rather by some battery optimizing features of the phone, or a conflict between phone's Wi-Fi and Bluetooth (both of them use the same band at 2.4 GHz). At iPhone there used to be close to no complaints in the past, and myself I have no problems at all with my very old iPhone. However, with the newest iPhone models, the reports of people experiencing some connectivity issues increase, so I suspect that iPhone either added some battery optimizing features, which may be critical for low energy devices using BLE, or that their 2.4GHz filters separating individual channles got worse than they used to be.
Upload without Internet - that's how the app works, since the data is stored on the cloud. I do not find it limiting, since there is rarely any hurry to have the data uploaded. If you need some limited offline functionality, have a look at Garmin Explore
Wi-Fi - I do not know whether you mean difficulties to connect to new access points, or if you have problems connecting to your home AP, but if the requirements for the Wi-Fi are met, it normally works fine. If you use the iPhone as a hotspot, the problem may be related to the first issue. And also, fiddling with the Wi-Fi channels of the AP may help getting a wider gap between the channels used by W-Fi and BT, improving the signal/noise ratio.
Music - not sure what you mean, so far Music works just fine for me (though not using the same watch), but if you describe the problem, perhaps there is a solution. However, although sometimes I appreciate the feature, issues with music do not seem to be a major problem to me.
Cold water shutdown - that's indeed a more serious issue of the watch self. It was often reported by Fenix 8 users, and in many cases it could have been fixed by calibrating the inductive buttons, F8 uses. MK3 uses also inductive leak-proof buttons, but I did not hear yet that they could be calibrated in the same way as at F8. Perhaps it is worth of testing or asking the Support about it. Another possibility is that the Light button is lightly stuck by salt deposits, and in the cold water, under pressure it gets activated and shuts down the watch.

I consider crashes, as described by Adam-1972 for another serious problem at a diving watch. Those are often caused by some kind of memory leakage. And that can be mitigated by rebooting the watch. I do not tell it can prevent all kind of crashes, but I definitely recommend syncing and force-rebooting the watch before important events (like races, long trips), or before dives. It may prevent or delay the crashes.

I found my Decent MK3-i extremely unreliable, Am I the only one? I would NOT recommend it as a dive company.

1894122 — Wed, 26 Aug 2026 12:50:57 GMT

Ever since I've got my Mk3-i, I had so many problems with it. It was exchanged twice due to the bluetooth issue. First, I think it was just bad luck with the watch I've got. And now i am convinicned that it is the hardware. With the 3rd watch, I constantly getting disconnected from my phone even though none of them on battery saving mode! Sometimes, it says connected on the phone but the garmin connect app just won't update. Also the Garmin Connect App is horrible too. I can't upload any data to my phone if i were not connected to internet. The wifi doesn't connect easily, The music app is also not working as it should. I am feeling frustracted with my watch. And I actually worry if i can't rely on it as a dive-computer! I had also once an diving log problem. The watch just turned off with 48% battery at cool water around 2 degree. I am with Garmin for more than 10 years. And I don't know where the user experience is getting worst and worst...

I will give it 2 more years, if there is no improvement in user experience whatsoever, i am done.

Bug Report: Nutrition Glance doesn't open when clicked

CCOde — Tue, 25 Aug 2026 19:30:56 GMT

After the update last night, the Nutrition glance doesn't interact when you click it. In order for me to track my food intake today, I had to press the plus button at the top of the screen. However, I can't change the time I ate any of my food, because I can't open the glance.

RE: Bug Report: Nutrition Glance doesn't open when clicked

martin.h — Sat, 29 Aug 2026 08:40:47 GMT

Great!

I’ve uploaded a screen recording where I’m tapping the (+) button on the nutrition Home Screen widget, and the widget itself, without anything happening. In the video I also navigate to nutrition via the Home Screen’s navigation bar add button and nutrition in the tab bar, just to demonstrate that it’s only the Home Screen widget that have the issue.

RE: I found my Decent MK3-i extremely unreliable, Am I the only one? I would NOT recommend it as a dive company.

Adam-1972 — Sat, 29 Aug 2026 08:33:21 GMT

Sorry to hear that.
I will not say that my MK3 is ideal, I noticed reboots during activity couple times (I've reported it to Garmin), sometimes it become unresponsive but simple restart solves it.
My partner MK3 started to have issues with battery, we contacted Garmin Support and they proposed replacement with 25% original price fee (watch is already out of warranty), maybe not ideal but they could just say we should leave with it or propose buying new with retail price.

Now I'm waiting what Garmin propose with MK4, if it will be build on Fenix 8 I reconsider to switch from Descent as watch for all to Fenix 9 as everyday watch and Descent x50 for diving.

RE: Home Screen not showing sleep data

ryanspa — Sat, 29 Aug 2026 00:27:14 GMT

Correct about display error. It was ok last night.

As I said, I travelled to a different country. Yesterday I logged out of the app, and logged in again. I also removed & added my Fenix 7X to my account.

I will report if it happens again

Home Screen not showing sleep data

ryanspa — Thu, 27 Aug 2026 01:34:04 GMT

For 26 and 27 August 2026, my Home Screen is not displaying Sleep data. It says no data but when I select the tile it opens the corresponding sleep data but Home Screen doesn’t update.

coincidently, I travelled to Singapore from Australia on 26th (mid morning) and noticed issue last night in Singapore (I didn’t check before emplaning).

Ive restarted phone, logged out of Connect and back in. App is up to date and I synced via Express day before I left.

BUG: iOS streak does not match online 'Garmin Connect' streak...

PoiterMcD — Sun, 23 Aug 2026 06:44:01 GMT

Online, Garmin Connect: walking streak of 212 days.

iOS Garmin Connect - it will not go past 27 days - been stuck there for, well, around 212 days.

Timezone: Australia.

Any thoughts? I'm on the current version of the app.

RE: BUG: iOS streak does not match online 'Garmin Connect' streak...

PoiterMcD — Fri, 28 Aug 2026 23:00:00 GMT

There was an iOS App update overnight (5.28.1) which has appeared to fix this.
I also reached out to support 2 days ago to ask for assistance, so … they may have also done something behind the scenes.
It’s one or the other.
either way, as of this morning, the streak on iOS now matches the browser version.

RE: Bug Report: Nutrition Glance doesn't open when clicked

Garmin - SP — Fri, 28 Aug 2026 18:06:23 GMT

CCOde martin.h 1947139 I have added you all to an open investigation ticket for this particular experience. Can you please upload a video to this secure upload link of what is happening for you.** Garmin Secure File Upload

RE: Home Screen not showing sleep data

Garmin - SP — Fri, 28 Aug 2026 17:35:11 GMT

Just to make sure I am understanding correctly, the sleep data is showing if you go into the sleep section, but it is not showing on the home page only in the app?

Does it show on Connect web on the home page? If you can provide a screenshot of what is showing that will be helpful.

RE: Garmin Connect App UI/UX Improvements: Challenges and Notifications

9528246 — Fri, 28 Aug 2026 17:14:47 GMT

Hello Garmin Team

I sent a message via this link, but posting about it on the forum increases the chance that no one will ignore it. These are important changes that will improve the Garmin Connect app experience. I'm asking for your support. Thanks in advance.

Best regards.

Garmin Connect App UI/UX Improvements: Challenges and Notifications

9528246 — Wed, 26 Aug 2026 15:58:34 GMT

Hello Garmin Team and Community,

I would like to suggest three feature requests for the Garmin Connect app that would greatly improve the User Experience (UX) and social engagement within the platform:

1. Collective Summary in Group and Individual Challenges
Currently, challenges only show individual rankings. It would be amazing to see a total, cumulative summary of steps or kilometers achieved by all participants combined (e.g., "Total collective group effort: 1,500,000 steps"). This would introduce a great cooperative element to the challenges, motivating users to achieve common goals together.
2. "Clear All Notifications" Button
Right now, users have to open or delete notifications one by one, which is very time-consuming for active users with large networks. Please add a single "Clear All" or "Mark All as Read" button in the notification tab to easily clean up the feed.
3. "Select All Connections" when creating a Challenge
When inviting friends to an individual challenge, we currently have to manually click and select each user one by one. For anyone with dozens of connections, this is a tedious process. Adding a simple "Select All" checkbox would make organizing community challenges much faster and more user-friendly.

Thank you for considering these improvements! I believe they would make the Garmin Connect app much more modern and enjoyable to use.

Best regards

Location Services nag message does not stop

6756224 — Tue, 11 Aug 2026 02:46:18 GMT

Since acquiring a Cirqa, the latest version of Connect Mobile on iPhone relentlessly nags with this message if location services access is denied:
"Garmin Connect Mobile needs access to your location. Allows you to find and connect to your device via Bluetooth, send your phone location to your device during activities, share location of safety features and more."

The Cirqa connects just fine via Bluetooth with the location setting disabled, despite the dire warning in the dialog.

There is no apparent way to turn this notice off. The Circa is doing everything I want it to do, and Garmin has given the choice to disable location services to the user. The app should stop hounding the user for this decision.

The best way to understand this issue is simulate it on the desktop of the manager that approved this "feature". When modify the link that opens a browser to present this exact image first, require them to close the dialog, only then can they continue to use their browser.

RE: Location Services nag message does not stop

6756224 — Fri, 28 Aug 2026 15:19:45 GMT

Can you please elaborate on this?
With Location Services in "While Using the App" mode in GC activities are not detected. GC also emits the nag notification multiple times a day. According to Cirqa documentation, the phone GPS is needed by Circa for activity course tracking. Doesn't turning off GPS impact device functionality?

Why doesn't location services work with "while using the app"? If once launches GC, then does an activity, gps coords should be captured. Additionally, this location setting should turn off the multiple times per day notification, or the notification needs to be restated with the correct location setting requirement.

RE: Garmin Connect App UI/UX Improvements: Challenges and Notifications

Garmin - SP — Fri, 28 Aug 2026 15:13:18 GMT

Thank you for taking the time to provide this feedback. In order for this to get to the right team for consideration, please submit that here: https://www.garmin.com/en-US/forms/ideas/

RE: [BUG] Unable to set intensity on Lap Button Press steps in workouts

Garmin - SP — Fri, 28 Aug 2026 14:59:13 GMT

Thank you for bringing this to our attention. It looks like we have an investigation ticket for this already. I went ahead and added you to that. We will update this thread with any troubleshooting or resolutions. **

[BUG] Unable to set intensity on Lap Button Press steps in workouts

6242381 — Wed, 26 Aug 2026 09:13:00 GMT

Everything is in the title. It was working fine one some previous versions of the app by mid-july

iOS 26.6
App Version: 5.28

RE: Steps

e7andy — Fri, 28 Aug 2026 14:43:47 GMT

Tip: Put the Steps card as an In Focus card but put it as the last card. At least I rarely scroll to the last card. I only use the first 3 even if I got 6 cards configured.

RE: Steps

Bullet — Fri, 28 Aug 2026 14:41:29 GMT

Wow that was really bad by Garmin. I have steps on the top, don't want them in my focus or at a glance.

Garmin connect is so limited now, this is waste of space

[BUG] - Training Load Graph Legend has Incorrect Colors

8643112 — Fri, 28 Aug 2026 14:35:56 GMT

"Load Ratio" graph has incorrect colors if you press "Chronic Load" button. Notice how it says "Optimal Range" should be dark grey, but it's green.

Repro steps:

Go to "Training Load" page
View "Acute Load" Graph
Press the "Chronic Load" button to toggle the graph
Notice that the legend has changed (Optimal Range went from green to dark grey and acute load went from white to grey)
Toggle to the "Load Ratio" graph
Notice the legend incorrectly shows the acute load graph legend color.

[BUG] - Glance widget data different from details page

8643112 — Sat, 08 Aug 2026 00:33:41 GMT

Recently I’m seeing that the glance widgets and the detail pages for them aren’t matching. For example, yesterday my load focus widget shows 0 high aerobic, but when I clicked on the glance widgets, it would show the high aerobic workout I did from 2 days ago. It took 2 days for the widget to finally update and show the stuff below. Similarly, training readiness almost never matches what is shown when I actually click on the glance widget. Even if I try to pull down to refresh the detailed page, it doesn’t update even 5ish hours later (see second image).

RE: [BUG] - Glance widget data different from details page

8643112 — Fri, 28 Aug 2026 14:30:04 GMT

I don't have a CIRQA linked to my account. I only have a Forerunner 70.

I have uploaded a screen recording of the home page training readiness being 82 on the home page, but 99 when I click on it and go to the detail page.