Sending Workouts/Training Plans to devices (started happening recently)

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Fri, 26 Apr 2019 16:33:16 GMT

FYI - I called Garmin support and they were able to reproduce the problem when I was on the call with them. It's iOS application and 735xt not synchronizing workouts and calendar. They have opened the case with Product Development, I'm waiting for the follow-up. Android version is working fine, the sync works.

RE: Sending Workouts/Training Plans to devices (started happening recently)

YouBet — Fri, 29 Mar 2019 21:03:23 GMT

So, one thing I'm now seeing is that some of my workouts in a Training Program make it over, but they only show up on the day of and not before.

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Thu, 28 Mar 2019 14:15:08 GMT

GCMSupport any news about this issue ?

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Fri, 22 Mar 2019 08:03:06 GMT

I don't think it was a watch software problem because it's working well with the garmin express soft on Mac or PC. The problème is when the transfert is done with garmin connect both on iOS and android app.

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Wed, 13 Mar 2019 17:38:26 GMT

How is it possible not to have news from this issue from Garmin after 3 months. It's worked well for nearly 2 years ! what happens ?

RE: Sending Workouts/Training Plans to devices (started happening recently)

YouBet — Sat, 09 Mar 2019 20:28:52 GMT

This still doesn't work. I'm on Garmin 12.5 and iOS 12.1.4. Would love to use one of these training programs but it's pointless.

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Sun, 24 Feb 2019 07:02:42 GMT

Garmin Garmin-Joey Up ! Still no news. Support said working on the issue near than two month ago

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Sat, 02 Feb 2019 18:06:40 GMT

This worked for me, I had issues sending training plans to my device!! Let me know how u go!!
Connect the device to the computer
Open the device as a mass storage device
Open the Garmin folder
Delete the workouts folder
Empty the Trash (if using a Mac)
Safely disconnect from the computer
Then resend calander via Garmin connect

Does not work for me

RE: Sending Workouts/Training Plans to devices (started happening recently)

taniwha33 — Sat, 26 Jan 2019 15:58:41 GMT

I had the same issue last fall with my F5. Then I was able to send the end of a training plan (without doing anything special) thru Garmin Express.
Yesterday I connected the watch to the computer, I gave it a try, it worked for the 5 sessions left that were on the calendar. So I spent some times on the computer in order to add the 3 month-training program beginning in march : it no longer works.
It's not a matter of size as I've done it before.
Garmin will do nothing about it, and the process to delete the workout folder didnt make it.

RE: Sending Workouts/Training Plans to devices (started happening recently)

ThomasSig — Sat, 26 Jan 2019 15:14:08 GMT

This worked for me, I had issues sending training plans to my device!! Let me know how u go!!
Connect the device to the computer
Open the device as a mass storage device
Open the Garmin folder
Delete the workouts folder
Empty the Trash (if using a Mac)
Safely disconnect from the computer
Then resend calander via Garmin connect

Didn't work for me... :-(

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Sat, 26 Jan 2019 13:54:56 GMT

This worked for me, I had issues sending training plans to my device!! Let me know how u go!!
Connect the device to the computer
Open the device as a mass storage device
Open the Garmin folder
Delete the workouts folder
Empty the Trash (if using a Mac)
Safely disconnect from the computer
Then resend calander via Garmin connect

Yes, this successfully solved the problem. Thank you ever so much.

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Sat, 26 Jan 2019 09:27:32 GMT

This worked for me, I had issues sending training plans to my device!! Let me know how u go!!

Connect the device to the computer
Open the device as a mass storage device
Open the Garmin folder
Delete the workouts folder
Empty the Trash (if using a Mac)
Safely disconnect from the computer
Then resend calander via Garmin connect

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Fri, 25 Jan 2019 07:33:26 GMT

I believe the idea being the watch software causing the issue to be true and not the android app.

RE: Sending Workouts/Training Plans to devices (started happening recently)

acxavier — Thu, 24 Jan 2019 12:17:07 GMT

Garmin any news?

RE: Sending Workouts/Training Plans to devices (started happening recently)

ThomasSig — Mon, 21 Jan 2019 08:14:15 GMT

Oh so quiet from Garmin on this Issue - why ???

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Wed, 16 Jan 2019 09:34:10 GMT

Garmin any news from this issue ??

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Wed, 09 Jan 2019 19:46:15 GMT

I chatted with Garmin support, they're working on the issue

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Wed, 09 Jan 2019 13:20:13 GMT

jsrunner both watches are 5 running V12 firmware

RE: Sending Workouts/Training Plans to devices (started happening recently)

nuddles — Tue, 08 Jan 2019 23:06:55 GMT

Hello
Same issue for me.
INFO : Garmin Fenix 5 with V12 firmware, now update with the beta V12.51. Same problem with both firmware (if it is a problème with the firmware).
Impossible to load workout from garmin connect (last update) on IOS 12 (iPhone XS Max). Click on the send icon, windows appear with the green check. Sync the watch but nothing appear on the workout section.
Work with garmin express (last update) and garmin connect webplatform on my mac (mojave last update)

Thanks

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Mon, 07 Jan 2019 21:50:40 GMT

In my case, the app runs on the latest iOS in a iPhone 8. Interestingly, there are other bugs to report, which appeared with v12:

--- USB in 935 making MacBook Bluetooth crash. After connecting the 935 to the USB cable, sometimes the bluetooth of my Macbook (recent one) becomes wrecked and all bluetooth devices are disconnected. Perhaps it is the Garmin daemon running on the MacOS? Or the 935? I reproduce the fault with some high probability after connecting the USB. Perhaps the unit runs some bluetooth-related algorithm and the buggy protocol implementation breaks the Bluetooth communication.

By the way, just found the following warning on my system console:
Jan 7 19:24:48 MacBook-Pro-5 bluetoothd[126]: notify name "com.apple.bluetooth.sensorTracking.stateChanged" has been registered 80 times - this may be a leak

--- Frozen 935. Some times the 935xt freezes after disconnecting from the USB cable. A reset is necessary.

Now it's become increasingly difficult to send the workouts and schedule to the unit, a real pain for anyone with a busy training schedule.

Any help, specially from Garmin, is appreciated.

RE: Sending Workouts/Training Plans to devices (started happening recently)

JSRUNNER_ — Mon, 07 Jan 2019 12:29:40 GMT

Mario.C22 Do you have the 5+ or just the 5 - I have 5+ and no issues transferring workouts on Android either workouts created by me or the Garmin Coach ones

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Sun, 06 Jan 2019 07:27:04 GMT

Yep having the same issues. I also just asked in the forum if it was possible to use the run setting on the watch and somehow make that count as my run for the Garmin coach??

RE: Sending Workouts/Training Plans to devices (started happening recently)

Former Member — Wed, 02 Jan 2019 18:03:08 GMT

I'm seeing a similar issue with my brand new Fenix 5 sapphire with Android Garmin Connect App.
I can't send my training calendar or workouts to my device via the app, however, i don't have any issues via usb/garmin express on windows.
Since I have wifi on the watch i tried building the workout on Garmin connect PC and syncing via wifi to the watch and that is also a no go.

I got this a little before Christmas and since then i don't believe that it has worked since the update to V12 happened at the setup process. I believe the idea being the watch software causing the issue to be true and not the android app.

I have a buddy that also has a fenix 5 and he is not having any issues, he is also on version 12 watch software.

RE: Sending Workouts/Training Plans to devices (started happening recently)

butwait_coffee — Wed, 02 Jan 2019 06:30:13 GMT

I'm seeing a similar issue with my brand new Fenix 5S (Android Garmin Connect App).
I can't send my training calendar or workouts to my device via the app, however, I've also been unable to do so via usb/garmin express (Mac).

This is really disappointing as I've been loving the watch so far, but glitch like this without any errors indicated is frustrating (and based on history of posts clearly an ongoing issue for Garmin developers).

I was actually getting pretty annoyed with myself at first as I had been following instructions for the extremely user-unfriendly process but not having any success. I suppose the good news is my frustration is likely a software issue rather than my own inability to determine if the 'send to device' button is somehow NOT the correct button to send workout/calendar to device.

RE: Sending Workouts/Training Plans to devices (started happening recently)

ThomasSig — Sat, 29 Dec 2018 12:09:11 GMT

It used to work fine, for a long time, but now I cannot send structured workouts to 935 anymore. GC Mobile and 935 find each other and synchronize, but GC Mobile cannot send neither a structured workout nor the calendar with workouts. I tried starting the sync from the 935, using wifi our bluetooth; in both cases it syncs, "transfers" and "updates", but the workouts do not appear in 935.

The only way to send a structured workout is to connect the 935 using the USB cable and then send it using Garmin express, which is cumbersome.

I already tried the normal things such as switching on and off the 935, Garmin Connect Mobile, and unpairing the 935 from the phone and adding the 935 just after. I also cleaned all history so that memory isn't a problem.

It may be a coincidence, but apparently this problem started after the 935 software was upgraded to v12.

Thanks.

I'm seeing the exact samme issue on the F5 with the iOS Garmin Connect App.
I have reported it during the Beta stage of the V12 firmware, but it's not fixed yet.

I also have to use the USB cable to transfer Structured Workouts and Calendar Events to the Watch - annoying...

-Thomas