Garmin Connect Mobile Android - Recent Threads

Training readiness not in Garmin Connect

Brisk Walker — Wed, 04 Nov 2026 08:32:30 GMT

Today morning it's the first time that training readiness data only appear on the watch (FR955) but not in Garmin Connect Android and Web. The watch was worn continiously.

Android Health Connect - missing Steps intermittently during sync (no reconciliation?)

Daflookie — Tue, 25 Aug 2026 12:34:23 GMT

Summary

Within Android Health Connect, I've been routinely exporting Steps data from my Garmin Connect, which is synced to my Venu 3 watch. Android Health Connect has an option to export the entire dataset (a sqlite .db file) each day, pushing it to my Google Drive. Throughout August 2026, I've been comparing Step reports against my Garmin Connect app. Note the export contains step data from both the Garmin Connect app and my phone's native pedometer, however I'm excluding pixel phone Steps from analysis.

I'm noticing there are certain days where Garmin Connect's one-way write is silently dropping blocks of hourly step data. This results in inaccurate step counts between my Garmin Connect app and the Android Health Connect platform.

In the month of August, there is 100% accuracy on 21 out of the 23 days so far. Inside Android Health Connect's database, 2 of the days are reporting fewer steps by 10-20%. For both days, it's related to a missing block of hourly step data.

Questions

Is the Garmin Health Connect write triggered only by a watch sync event, with no later reconciliation? That would explain why data arriving after the last push of the day never gets written.
Is there any supported way to force Garmin Connect to re-push a date range to Android Health Connect?
Is this a known issue, and is a reconciliation pass on the roadmap?

I'm happy to provide the extracted per-record data for the affected dates if that would help, including timestamps, counts and record UUIDs. I have tried forcing a sync with watch Garmin Connect, and toggling the Steps data permission off and on in Health Connect.

Environment

Phone: Google Pixel 9 Pro, Android17
Watch:Venu 3
Garmin Connect Android version: 5.27.3
Health Connect version: 2026.07.09.00
Timezone: America/New_York (UTC-4)
Garmin has Health Connect write permission for Steps, granted and active throughout.

RE: Android Health Connect - missing Steps intermittently during sync (no reconciliation?)

Daflookie — Wed, 04 Nov 2026 01:40:58 GMT

This is a follow-up from the original author of this thread, using the same environment detailed on 8/25/26. An integrity and reliability issue persists. Over the past 116 days, 11 times Garmin Connect under-wrote steps in Android Health Connect (9.4%). I'm using the Garmin Personal API to pull the data, reviewing it in the app occasionally when it doesn't match, and exporting data from Android Health too.

For example, yesterday 11/2/26 my Android Health Connect stopped seeing any rows from Garmin Connect at 4:10pm, and then started writing rows for 11/3 the next morning for once I got out of bed. On 11/2/26, Android Health Connect continued to receive rows from the Pixel 9's phone pedometer, but nothing from Garmin Connect after 4:10pm.

The Garmin team mentioned it's an Android Health Connect issue, but if it's temporary in nature due to hiccups the integration will always be unreliable. @Garmin is there any chance you could reconcile periodically, even if it's something short such as a 24-48 hour lookback?

I would pay money to have someone at Garmin help me understand this. I'm a software developer and would be happy to enable a debugger on my account/phone, or otherwise authorize more telemetry. I could also meet if that helps, and supply a Calendly URL to Garmin Support for a quick 15m overview.

Please help!

charging issue

4562524 — Tue, 03 Nov 2026 16:05:38 GMT

Tried charging, used resets and now has battery symbol

Myfitness pal calories not showing on the Garmin connect app.

TD.Gooch — Fri, 10 Jul 2026 00:52:25 GMT

Myfitness pal calories not showing on the Garmin connect app. Has anyone resolved this yet or got any ideas? Both are connected to each other.

RE: Myfitness pal calories not showing on the Garmin connect app.

Garmin - PW — Tue, 03 Nov 2026 15:51:25 GMT

Thank you to everyone who reported this behavior in the Garmin Connect app and provided additional information for our team investigating. We no longer need to collect information and will provide an update as soon as we are able to.

Health Connect option missing in Garmin Connect (Android) – integration not writing any data

8603375 — Tue, 03 Nov 2026 14:53:43 GMT

Hello,

The option to sync with Google Health Connect is missing from the Garmin Connect app on my Android phone. I am located in Germany. Could someone from Garmin please check whether this feature is enabled for my account and region?

My setup

- Phone: Google Pixel 10 Pro XL

- App: Garmin Connect 5.30.1 (version shown in Settings, installed from the Play Store)

- Watch: Garmin epix Gen 2, connected to the app

- Health Connect: current version (2026.10.01.00.release)

- Language and region: German, Germany

The problem

- Under More → Settings → Connected Apps, only "Health Sync" is listed. There is no "Health Connect" entry.

- I also could not find a Health Connect switch in Profile and Privacy, User Settings, Phone Permissions or the other settings screens.

- In Health Connect, Garmin Connect is registered as an app with all write permissions granted (Activity, Body measurements, Sleep, Vitals).

- Even so, Health Connect's "Recent access" list shows that Garmin Connect has not written anything in the last 24 hours. The step data there comes from the phone and other apps, not from Garmin.

Additional observation

The app resources of version 5.30.1 contain strings such as "Sync with Health Connect" and "Disconnect from Health Connect?". The feature therefore appears to exist in the code but is not shown for me.

My questions

1. Is Health Connect sync enabled for my account and region (Germany)? If not, when is it planned?

2. Is the epix Gen 2 supported?

3. Where exactly in the app is the feature turned on, and are there any prerequisites I need to meet?

Thank you and best regards,

Valentin

Why did my Garmin Epix 2 stop showing notifications from Google Calendar?

Almer — Tue, 03 Nov 2026 11:54:10 GMT

My Epix 2 is synced to my Samsung S25, and shows pretty much all notifications from the phone. But since a couple of weeks ago it doesnt show notifications from Google Calendar. Notifications from all other apps seems to work as usual, and is shown on the watch. I have tried to check all settings and permissions but cant find any explanation...

RE: Myfitness pal calories not showing on the Garmin connect app.

7671687 — Tue, 03 Nov 2026 07:42:11 GMT

I am also having issues with this as well. it is annoying considering I'm trying to count calories.

RE: Myfitness pal calories not showing on the Garmin connect app.

Garmin - PW — Mon, 02 Nov 2026 15:26:35 GMT

Crownan Tuk I will be sending you both an email.

RE: Myfitness pal calories not showing on the Garmin connect app.

Tuk — Mon, 02 Nov 2026 10:12:32 GMT

Same exact issue. Samsung Galaxy S22, Android 16. Garmin Connect version 5.30.1.

RE: Myfitness pal calories not showing on the Garmin connect app.

Crownan — Mon, 02 Nov 2026 06:55:29 GMT

I'm having exactly the same issue.

RE: Data missing and not syncing with Connect

user624 — Sun, 01 Nov 2026 22:55:10 GMT

New activities and data are (and were) syncing. It is just Friday and most of Saturday that are missing. I was able to manually upload/import the two missing activities, but steps, HR, body battery, etc are still missing.

Data missing and not syncing with Connect

user624 — Sun, 01 Nov 2026 19:31:28 GMT

I logged a strength workout on Friday and a run yesterday, Oct 31st. The runs shows on my watch and in Explore but is not syncing to Connect. I've had my watch connected to my phone for most of the day and force synced multiple times. The connection shows as green and completely synced. I'm missing data for both days, Friday and Saturday.

Edit: all data from Friday and Saturday appears to be missing.

The run is syncing and showing in the Explore app/service.

Why is my run missing and how do I get Connect to sync my run?

Other things I've tried:

Restarted the watch
Force stopped the Connect app
Restarted the Bluetooth connection
Cleared Connect data/cache and reconnected/linked my watch
Syncing over WiFi

Watch Version Info

Software is up to date — Version 27.18

Synced Sunday, Nov 1 at 11:29

Connect Version Info

version 5.30.1

com.garmin.android.apps.connectmobile
versionCode 11657

targetSdk 36
minSdk 32

Installed: Sep 5, 2025; 19:40
Updated: Oct 8, 2026; 09:12

RE: Data missing and not syncing with Connect

trux — Sun, 01 Nov 2026 21:37:16 GMT

I recommend to follow the instructions in the document Remove and Add a Device From the Garmin Connect App | Garmin Customer Support, then log a few minutes of steps and HR, and record a test activity, sync, and see whether it helped. If not, then have a look at the Troubleshooting guide for (some) data missing after syncing for more tips.

RE: Running activity missing and not syncing with Connect

user624 — Sun, 01 Nov 2026 19:50:57 GMT

Actually, it looks like data is missing from Friday and Saturday. There is no step, heart rate, and other metrics.

RE: Why did Garmin remove segments?

Dalfy — Sat, 31 Oct 2026 11:08:29 GMT

Actually, I only recently signed up for Strava... I didn't realize this was an option... thanks.

Why did Garmin remove segments?

Dalfy — Fri, 30 Oct 2026 13:53:01 GMT

Why did Garmin remove segments? I can no longer see segments, either on the website or in the app; it was very useful to have reference points for specific sections of a route, along with the associated challenges against other users.

RE: Why did Garmin remove segments?

trux — Fri, 30 Oct 2026 23:11:51 GMT

You won't see Garmin segments if you switched to Strava segments (intentionally, or accidentally), so check that out at https://connect.garmin.com/app/segments - if Garmin segments are active, you should see "Switch to Strava segements" at the bottom of the white window

RE: Why did Garmin remove segments?

Dalfy — Fri, 30 Oct 2026 18:46:40 GMT

The segments are enabled; I even tried changing an activity from private to public, but I still can't see them.

forums.garmin.com/.../Record_5F00_2026_2D00_10_2D00_30_2D00_19_2D00_43_2D00_52_5F00_d9aa206de00b4b7c29deeb8e9ccbd9e7.mp4

RE: Why did Garmin remove segments?

Garmin - SP — Fri, 30 Oct 2026 18:25:59 GMT

I've linked instructions on how to ensure segments are toggled on: My Activity Is Not Showing on the Garmin Segment Leaderboard

If you are still not able to see this, can you please provide screenshots of what you are seeing and as much detail so we can look into this.

RE: Persistent Bluetooth LE disconnection between Fenix 6 Pro and Xiaomi X15T Pro (HyperOS 3.0.336.0)

2589612 — Fri, 30 Oct 2026 17:27:24 GMT

Thanks for the inputs, but my version of Garmin Connect is 5.30.1

Persistent Bluetooth LE disconnection between Fenix 6 Pro and Xiaomi X15T Pro (HyperOS 3.0.336.0)

2589612 — Tue, 08 Sep 2026 15:54:42 GMT

Hello,

I have been using a Garmin Fenix 6 Pro for about six years without any connection or synchronization issues on my previous smartphone (a Redmi device running MIUI). Since switching to a new smartphone — Xiaomi X15T Pro running HyperOS 3.0.336.0 — I can no longer maintain a stable pairing between the watch and the phone.

Here is the exact behavior:

The initial pairing works correctly.
Synchronization also works as long as the Garmin Connect app stays open in the foreground.
As soon as I close Garmin Connect or it moves to the background, the Bluetooth connection to the Fenix 6 Pro is immediately lost.
The watch does not reconnect automatically.
I must manually re‑pair the watch every time I want to sync data.
This happens consistently and is fully reproducible.

I have already checked and configured all available settings on HyperOS:

Garmin Connect is set to “No restrictions” in the battery/power management menu.
“Interruption when unused” is disabled.
All available permissions (location, nearby devices, notifications) are enabled.
There is no Auto‑Start option on this device.
There is no “Protection of apps”, “Close apps after lock”, or “Bluetooth special permissions” menu on HyperOS 3.
The Bluetooth device entry for the Fenix 6 only exposes “Contacts and call history”, nothing related to location or BLE permissions.

It seems that HyperOS 3 restricts Bluetooth LE background activity for third‑party apps, preventing Garmin Connect from maintaining the connection once the app is not visible.

Could you please confirm whether this issue is known and whether Garmin is working with Xiaomi to address it?

Garmin Connect Android – New Account Registration, Login and Device Pairing Issues

1389114 — Fri, 30 Oct 2026 08:25:38 GMT

Hello,

Recently, we have noticed issues with the Garmin Connect Android application, particularly regarding new account registration, logging into existing accounts, and pairing Garmin devices.

Some users report that they are unable to create a new account or log in to their existing accounts after installing the Garmin Connect application. In addition, some users experience difficulties completing the device pairing process.

We would appreciate clarification on the following questions:

Is there a known issue affecting account registration, login, or device connectivity in the Garmin Connect Android application?
Is this issue limited to specific Android versions or smartphone brands?
Are there any ongoing issues with Garmin servers or account authentication services?
Is Garmin currently working on a fix or planning to release an application update?
Is there any recommended troubleshooting procedure that affected users can follow?

These issues are preventing new Garmin customers from setting up and using their devices for the first time, negatively affecting the overall user experience.

We would appreciate an official statement and guidance from the Garmin team regarding this issue.

Thank you for your support.

Insights no longer visible; the Connect mobile app keeps asking for an internet connection

Corr — Wed, 28 Oct 2026 09:34:06 GMT

The Insights are no longer visible in the Connect mobile app (Android), and Insights keeps asking for an internet connection, even though there is one. All other options in the app are working fine.
In the Connect website everything works fine and as it should be.

I’ve toggled Insights on and off, cleared the cache, tried several networks, checked the settings and waited a few days, but everything seems to be in order.

Does anyone have a solution?

Samsung Galaxy A52
Android 14
Connect app v5.30.1

Update 29 October: I should have known... Forcing the app to close and restarting the phone sorted the problem.