Epix Gen 2 randomly not syncing runs

RE: Epix Gen 2 randomly not syncing runs

trux — Thu, 27 Mar 2025 08:54:42 GMT

I recommend reaching out to the Product Support through their website at https://support.garmin.com, and sending them the logs. It looks like a network failure, or possibly a blockage by CloudFlare (kind of a security firewall Garmin uses to protect their servers). HTTP error 520 is a server-side error caused by a connection issue between the web server and the origin server.

RE: Epix Gen 2 randomly not syncing runs

leedjones — Thu, 27 Mar 2025 07:58:06 GMT

Thanks. I've looked in the log and I can see a HTTP 520 being logged. The odd thing is, once it fails, it doesn't seem to try again, its orphaned on the watch.

RE: Epix Gen 2 randomly not syncing runs

trux — Wed, 26 Mar 2025 18:56:53 GMT

Did you check the Device Sync Audit for the concerned time? You can find it at the bottom of the Settings menu, and then browse through the audits to the left till you see the audit from the concerned time. Perhaps it could offer some clues.