App crashes every time I select Sleep

RE: App crashes every time I select Sleep

pmoralesp — Thu, 20 Oct 2016 01:47:46 GMT

Same here

I have same problem.

Garmin connect 3.11.1

Forerunner 235 firmware 5.40 (e121039)

Android 6.0.1

Please devs, let me know if I can help someway (feedback, logs, testing, etc)

RE: App crashes every time I select Sleep

Former Member — Tue, 04 Oct 2016 10:23:18 GMT

Yes only yesterday's sleep data crashes. I've had to take it out of snapshots.

Hopefully after a week the snapshot will work again.

That's a good idea - how did you take the sleep out of snapshots for that one day?
Yes, I'm hoping it will all be working again soon too!

RE: App crashes every time I select Sleep

Former Member — Mon, 03 Oct 2016 22:05:41 GMT

me too but just for.sleep

Yes, good thinking - Maybe that was indeed the cause.
Yes, my time did update automatically.
I've logged in to the app this morning, and (so far at least) it seems to be working ok for today's data. But, i still can't view data from yesterday or the day before without it crashing. (This makes it harder to view earlier data too cos you can't just scroll back, but instead need to view earlier data via the calendar option - that's the only way now to get to data earlier than the last few days cos otherwise the app keeps crashing when you scroll on to yesterday's data and data from the day before).

Does your app seem to be working ok for today's data?

Yes only yesterday's sleep data crashes. I've had to take it out of snapshots.

Hopefully after a week the snapshot will work again.

RE: App crashes every time I select Sleep

Former Member — Mon, 03 Oct 2016 20:23:19 GMT

It started yesterday for me as well. I wonder if the change to daylight saving time was involved? Did your time zone change?

Yes, good thinking - Maybe that was indeed the cause.
Yes, my time did update automatically.
I've logged in to the app this morning, and (so far at least) it seems to be working ok for today's data. But, i still can't view data from yesterday or the day before without it crashing. (This makes it harder to view earlier data too cos you can't just scroll back, but instead need to view earlier data via the calendar option - that's the only way now to get to data earlier than the last few days cos otherwise the app keeps crashing when you scroll on to yesterday's data and data from the day before).

Does your app seem to be working ok for today's data?

RE: App crashes every time I select Sleep

Former Member — Mon, 03 Oct 2016 10:40:53 GMT

started yesterday for me too

Unfortunately, i don't have a solution, but since yesterday, I have also had this issue. Don't know what to do to fix it.

I'd love some suggestions because for me, it's not just the sleep function that's not working properly - whenever i try to go into any of the functions in detail (incl steps, calories, etc), the app crashes on me. It means i can't really use the app anymor and renders my Garmin Vivosmart HR almost useless!!

It started yesterday for me as well. I wonder if the change to daylight saving time was involved? Did your time zone change?

RE: App crashes every time I select Sleep

Former Member — Mon, 03 Oct 2016 10:27:47 GMT

I'm having the same issue

Unfortunately, i don't have a solution, but since yesterday, I have also had this issue. Don't know what to do to fix it.

I'd love some suggestions because for me, it's not just the sleep function that's not working properly - whenever i try to go into any of the functions in detail (incl steps, calories, etc), the app crashes on me. It means i can't really use the app anymor and renders my Garmin Vivosmart HR almost useless!!

Whenever swiping to sleep in snapshots or selecting it from the menu the app crashes.
The data is there as I can see it on the webpage.
I uninstalled and reinstalled the app and it didn't fix it.
Now after reinstall the app is not sending notifications to my vivosmart HR - yes I did turn on notifications

Anybody else getting this bug?