Connect IQ Store iOS - Recent Threads

RE: Connect IQ will not pair with my Edge 520.

sprouty76 — Wed, 02 Sep 2026 13:21:34 GMT

I honestly don’t understand how key functionally can be unusable for this length of time. 3 months while it’s still under investigation is an absolute disgrace.

I think we’re at the point where compensation needs to be considered given this is an advertised feature.

Connect IQ will not pair with my Edge 520.

Moultoneer — Fri, 22 May 2026 13:39:37 GMT

Connect IQ will not pair with my Edge 520 even though this Edge is paired with Garmin Connect. When I try add the device to Connect IQ, it sends me back to Connect, where the Edge is already paired. But Connect IQ seems not to recognise that the Edge is paired in Connect.

I've been going round in circles with this. And yes, I've deleted both apps from my phone and re-installed them, and re-paired the Edge 520. It's made no difference.

RE: Connect IQ will not pair with my Edge 520.

b5rt — Wed, 02 Sep 2026 10:52:38 GMT

Same here on edge 1030 on android

RE: Connect IQ will not pair with my Edge 520.

Garmin - SP — Tue, 01 Sep 2026 19:38:06 GMT

We appreciate your patience while our teams continue to look into this. While we do not have an update at this time, please know as soon as we do we will post that here.

RE: Connect IQ will not pair with my Edge 520.

8827518 — Tue, 01 Sep 2026 03:31:50 GMT

same issue for me, with Edge 530 on Android, please add me to the ticket and I give Garmin permission to review my account

RE: Connect IQ will not pair with my Edge 520.

9878302 — Mon, 31 Aug 2026 21:40:47 GMT

Same problem with the 1000, which dissappointingly, is no longer supported by Garmin for repairs, as well.

RE: Connect IQ will not pair with my Edge 520.

Javier — Mon, 31 Aug 2026 20:56:02 GMT

ME TOO!

Same problem here. I tried EVERYTHING

RE: Connect IQ will not pair with my Edge 520.

Javier — Mon, 31 Aug 2026 20:54:34 GMT

I'm having the same issue with my Garmin Edge 1030 Plus.

The Edge is connected perfectly to Garmin Connect. Activities sync normally, notifications and calls work, and Garmin Connect shows the device as connected.

However, Connect IQ Store always shows the Edge 1030 Plus as “Not Connected”. Because of this, I can't see my installed apps/data fields or manage their settings.

I've already tried:

Restarting the Edge 1030 Plus
Restarting the phone
Reinstalling Connect IQ
Clearing cache/data
Removing and re-enabling Bluetooth
Opening/reinstalling Connect IQ through Garmin Connect
Connecting and syncing the Edge with Garmin Express

Nothing has fixed it.

The refresh/sync icon inside Connect IQ also does nothing when I tap it.

Since Garmin Connect communicates with the Edge without any problem, this doesn't seem to be a Bluetooth or pairing issue. It looks like an issue specifically between Connect IQ and the device.

I've also seen that other Edge users are currently reporting the same behaviour.

Device: Edge 1030 Plus
Phone: Android

Is Garmin aware of this issue? Is there currently any workaround or fix planned?

Thanks!

PETITION: iOS users that want a Qobuz music app on their smart watch. Please add your voice:

RD — Sat, 29 Aug 2026 17:03:36 GMT

Theres a petition on the official Qobuz forum for the creation of a Garmin Connect IQ watch app.

Please add your voices there:

https://club.qobuz.com/c/ideas/2026-petition-garmin-connect-iq-store-integration

RE: Connect IQ will not pair with my Edge 520.

3832321 — Fri, 28 Aug 2026 16:27:39 GMT

Same issue on my Garmin Edge 530, but on android.

Please add me to the ticket Garmin - SP , Garmin - JH

RE: Connect IQ will not pair with my Edge 520.

Justin — Wed, 26 Aug 2026 19:35:08 GMT

Same issue on android I give permission to reviewmy account, TO SOLVE THE PROBLEM

RE: Connect IQ will not pair with my Edge 520.

Moultoneer — Wed, 26 Aug 2026 12:41:33 GMT

Actually, now that I've updated Garmin Connect, I can install apps and data screens on both my 520s using Connect IQ. But, oddly, Connect IQ still claims not to see them.

RE: Connect IQ will not pair with my Edge 520.

DaveHealdUK — Wed, 26 Aug 2026 12:17:27 GMT

Sorry - I did nothing different or new. I just noticed it was in connectIQ while syncing another Garmin device. 🙄

RE: Connect IQ will not pair with my Edge 520.

Moultoneer — Wed, 26 Aug 2026 12:13:41 GMT

I don't have that experience - Connect IQ still can't see either of my 520s even though Garmin Connect does connect to them. Was there something you did to make that happen?

RE: Connect IQ will not pair with my Edge 520.

DaveHealdUK — Mon, 24 Aug 2026 17:17:44 GMT

I've just noticed this is working again - Connect IQ can see my 520 and load data fields onto the unit. So it might be worth everyone having a check themselves!

Connect IQ Unable to detect connection My Paired Edge 1000

9254979 — Sun, 23 Aug 2026 09:02:17 GMT

Hello,
On an iPhone
I’m having trouble connecting my Garmin Edge 1000 to the Connect IQ app.

The device is already successfully paired and working with Garmin Connect,

but Connect IQ does not seem to recognize it as a connected device.

I also tried with an Edge 820, but the same thing happens,

it's visible on Connect but shows as "not connected" on Connect IQ.

How can I get it working? I tried turning it off and on again,

and I even tried it on an Android system, but nothing.
Thank you.

RE: Garmin Coach completely broken: Ignores my 285W FTP, prescribes 2x18m @ 315W, and won't update plans

Garmin - SP — Wed, 19 Aug 2026 16:44:20 GMT

If you are using the Adaptive Coach plans then this is likely what is happening. I've linked a blog article that goes over this below,.

GARMIN CYCLING COACH

Garmin Coach completely broken: Ignores my 285W FTP, prescribes 2x18m @ 315W, and won't update plans

9478762 — Wed, 05 Aug 2026 05:30:14 GMT

Hey everyone,

I’m at my wit's end with the Garmin ecosystem right now. I’ve spent hundreds of dollars on my hardware setup (running a Forerunner, an Edge Explore 2, and an HR strap), but the software is completely unusable for structured training right now. I need to vent, but I also want to see if anyone has found a workaround for this absolute mess.

Here is the situation:

My actual, verified FTP is 285W. My power curve is completely normal (my 20-min power is 282W), and my power zone percentages are set correctly (Zone 4 is 90–105%). Both my Forerunner and my Edge devices have my FTP manually locked to 285W.

Despite all of this, Garmin Adaptive Coach has completely lost its mind.

What is happening:

Garmin Coach is prescribing me a threshold workout that asks for 2x18 minutes at 315W, with an intensity target range of 289–337W.

Let's look at the basic math here:

The absolute bottom of that interval range (289W) is higher than my actual FTP.

Holding 315W for 18 minutes straight is roughly 111% of my FTP—that's a VO2 Max interval, not a threshold block, and doing it twice for 18 continuous minutes is physiologically impossible. I would blow up in 5 minutes.

The Garmin Coach plan is stubbornly anchored to a ghost FTP of ~318W that it completely hallucinated from somewhere, totally ignoring the fact that my actual user profile and devices are set to 285W.

What I have already tried and checked:

Checked Profile & Devices: Confirmed multiple times that my FTP is set to 285W on both my Forerunner and Edge devices.

Checked Power Curve & Zones: My power curve has no crazy data spikes or glitchy 1,000-watt rides. My zones are verified (Zone 4 is 90-105%).

Paused and Resumed the Plan: Went into Garmin Connect, paused the training plan, force-closed the app, and resumed it. Result: The plan completely refused to recalculate or update.

Edited Training Days: Tried to force a calendar refresh by removing Friday as a training day. Result: The app completely ignored the change, kept the workout scheduled on Friday anyway, and refused to update even after forcing a full sync with my devices.

I'm using Garmin Coach with a general "improve fitness" goal over a couple of months, so it's not even getting tripped up by a hyper-specific race time goal. The backend software just refuses to link up with my device settings, and basic features like editing a plan or pausing it don't even work anymore.

Has anyone experienced this ghost-FTP bug with Garmin Coach, or found a way to actually force these plans to listen to your real FTP?

RE: Connect IQ will not pair with my Edge 520.

humphreysm — Tue, 18 Aug 2026 01:24:12 GMT

Hi Garmin - LF ,Garmin - SP &Garmin - JH

1. What is the latest here? This has been under investigation for ~3 months now (since first reported by Moultoneer in May 2026) and clearly affects multiple users/clients. When should we reasonably expect resolution?

2. I've not received any sort of notification of having been added to a support ticket - please confirm this has been done, and by what means I can confirm it.

Thank you

RE: Youtube music

Garmin - SP — Fri, 14 Aug 2026 16:29:23 GMT

I do not believe that list has been updated on the YouTube Music page in Connect IQ Store, however, if you have the Forerunner 170 Music then YouTube music app should be compatible. You will still need a premium account though for that.

Loading Music to a Garmin Watch

You can also upload music that you have saved to your computer. Instructions for that are at the bottom of the article linked above.

Youtube music

5049168 — Fri, 07 Aug 2026 14:16:27 GMT

I recently bought the Forerunner 170 Music, but YouTube Music seems to be unavailable for download on the Connect IQ store app, plus you need a premium Spotify account or Amazon account to able to upload music to your device. I was wondering if there is a way of uploading music into my watch that's free or if YT Music will be added later.

RE: Garmin Coach completely broken: Ignores my 285W FTP, prescribes 2x18m @ 315W, and won't update plans

4750809 — Thu, 13 Aug 2026 11:20:23 GMT

Yes, others have run into Garmin Coach anchoring workouts to a phantom FTP instead of the manually set value. It often ignores device settings and prescribes unrealistic intervals, and unfortunately there’s no reliable fix most users either abandon Adaptive Coach or switch to third‑party platforms that respect the actual FTP. MyPrepaidCenter

Connect IQ Unable to Detect My Paired Edge 520

2225735 — Thu, 13 Aug 2026 10:28:36 GMT

Hello,

I’m having trouble connecting my Garmin Edge 520 to the Connect IQ app. The device is already successfully paired and working with Garmin Connect, but Connect IQ does not seem to recognize it as a connected device.

Whenever I try to add the Edge 520 through Connect IQ, I’m redirected to Garmin Connect, where the device is already listed and paired. This leaves me stuck in a loop and I’m unable to access or install Connect IQ features for the Edge.

I’ve already tried completely removing both Garmin Connect and Connect IQ, reinstalling them, and pairing the Edge 520 again from scratch. Unfortunately, the problem still occurs.

Could you please help me figure out why Connect IQ is unable to detect my Edge 520?

Thank you.

RE: Connect IQ will not pair with my Edge 520.

zhaomoye — Fri, 07 Aug 2026 16:59:02 GMT

Please add me to the ticket. I give Garmin permission to review my account. Thanks

RE: Connect IQ will not pair with my Edge 520.

Martin.D — Fri, 07 Aug 2026 16:55:07 GMT

Hello, I removed my Edge 520 from my account last week and upgraded to the 540. I no longer need assistance, but thank you for your help.