Connect IQ Store iOS - Recent Threads

Purchased watch face was suddenly deinstalled and I have to purchase it again!

jwunderwaldt — Sat, 18 Jul 2026 10:47:33 GMT

Hello,

I purchased the watch face Garmin All Stars – tactix 8 Delta 010-D2265-30 for my tactix 7 AMOLED.

After two days the watch face was deinstalled (dont know why???). Now I should purchase it again to install it.

Please help!

Thank you!

Has any one been able to get the dexcom app to work?

4544779 — Fri, 17 Jul 2026 20:08:14 GMT

Ive spent the last few days trying to get this dexcom app to work.. Any one have any tips? I did build my own to read from the dexcom site but figured the actual app may have more features.

connect not sync with my 840

Flymo — Sun, 12 Jul 2026 08:58:23 GMT

Ride is saved on my edge 840 but it will not sync to connect , fist time this has happened

streak is not correct

7957949 — Sun, 28 Jun 2026 13:06:28 GMT

my streak off 400 plus days hitting goal for floors has been broken despite green checks and goals hit daily. How can I get it right again?

Garmin Connect App not opening

1951666 — Sun, 28 Jun 2026 03:27:32 GMT

My previous garmin watch broke so I didn't use the Connect app for around 3 months. I have now bought a new Garmin watch but when I open my Connect App to load my new watch, it won't load or open - the running symbol just continues to run. I have closed the app, deleted the app, redownloaded it, tried turning my phone off and on but it will not open so I am unable to wear my new watch.

Has anyone had this happen to them and what was your solution if I have tried all of the following?

Cheers

Venu 2 Plus Voice and Assistant Not Available IOS 26.5

7571535 — Mon, 22 Jun 2026 11:41:24 GMT

Hello,

I have a strange problem. Although I don't find any related topic for incompatibility between iPhone 17 pro / IOS 26.5 I cannot use my watch voice functions. I tried a lot of things to re-add the device by removing all applications on the phone, deleting the bluetooth connection and etc, but I still get that error over and over again, when I try to add the watch with Garmin Connect https://share.icloud.com/photos/037SwPIDRW2nHIsdUb5x_M9Nw

Does anybody else having the same issue?

Garmin Coach Workout Completed and Not Counted Towards Coach Greg Plan.

8313068 — Sun, 14 Jun 2026 14:45:34 GMT

This is beyond frustrating, I started a coach plan with Coach Greg this Thursday. I went out and did the Benchmark Run, I went to Workouts right on my Forerunner 965 watch and selected the workout for the day, I completed the workout, received all my stats back and score. Synced it to my Garmin Connect app and it did not count the run as a workout and still has me scheduled to do the same run again, I don't want to do the same run, I want to move on and continue the program.

The fact that I cannot simply go into the app and manually force it to recognize this as a scheduled workout is absolutely ridiculous. The fact that I cannot do this on the website is beyond ridiculous. There is no option to make it recognize this was a completed scheduled workout.

I can't even go onto the next workout until this is completed, so I'm now forced to waste another day and do the same workout again? What kind of rudimentary technology is this?

I've seen tons of complaints with the happening. We spend a lot of money on a product that doesn't work! FIX THIS!

Is it possible to receive WhatsApp messages on your Garmin?

1803108 — Sun, 14 Jun 2026 10:48:50 GMT

Is it possible to receive a push message on a Garmin Fenix 8 when you receive a WhatsApp message on the connected iPhone 12?

And if so, how?

I tried a lot, but nothing works.

ConnectIQ app payments not supported ("This app is not available for purchase")

MDGr — Wed, 10 Jun 2026 08:16:39 GMT

Hi folks,

So I have Garmin Pay working (cards present and working on watch), however every app in the ConnectIQ store that requires payment through the ConnectIQ store is "not available for purchase" (see picture below). I can view and install apps that have separate payment channels.

When I check Garmin Pay's coverage, my bank and card is listed as supported.

Any suggestions?

Connect IQ will not pair with my Edge 520.

Moultoneer — Fri, 22 May 2026 13:39:37 GMT

Connect IQ will not pair with my Edge 520 even though this Edge is paired with Garmin Connect. When I try add the device to Connect IQ, it sends me back to Connect, where the Edge is already paired. But Connect IQ seems not to recognise that the Edge is paired in Connect.

I've been going round in circles with this. And yes, I've deleted both apps from my phone and re-installed them, and re-paired the Edge 520. It's made no difference.

Does anyone know what watch faces these are? Also are they available on forerunner 165?

8963321 — Fri, 15 May 2026 09:22:45 GMT

Forerunner 970 - some activities not loading to garmin connect. I have found the fit files but when I try to import them it just states and Error has occurred

Hoist3 — Wed, 13 May 2026 21:43:01 GMT

Forerunner 970 - majority of the activities I do seem to sync with the Garmin Connect app but a few runs and a walk are not loading to garmin connect. I have found the fit files but when I try to import them it just states and Error has occurred.

IQ wont download faces as it falsely reports software not up to date 2026

2549745 — Tue, 05 May 2026 12:00:57 GMT

I have updated the software multiple times, I have reset the watch and reset my phone be still it reports that watch software needs to be update. Watch is brand new

ปลดบั๊ค

7242735 — Tue, 05 May 2026 04:30:36 GMT

สวัสดี

Simplified Chinese appearing despite Traditional Chinese setting

5167635 — Mon, 27 Apr 2026 08:38:00 GMT

I am writing to report a localization bug in the Garmin Connect app regarding the language display settings.

Issue Description: Even though I have selected Traditional Chinese (繁體中文) as my preferred language in the app settings, several parts of the user interface are still displaying in Simplified Chinese (简体中文).

Steps to Reproduce:

Go to Settings > Profile & Privacy > Manage Garmin Account.
Ensure the language is set to Traditional Chinese.
Observe the Home Screen where several data cards are incorrectly showing Simplified Chinese.
Observe that certain menus, descriptions, or notifications are incorrectly shown in Simplified Chinese.

Environment:

App Version: 2.45
Device Model: iPhone 15 Pro
OS Version: iOS 26.3
Garmin Device: Venu 4

I have attached screenshots highlighting the inconsistent language display for your reference. I would appreciate it if your team could look into this and provide a fix in a future update.

Best regards

Wind and Wave Glance for Quatix 8

Bob1951Quatix8 — Fri, 24 Apr 2026 14:22:12 GMT

I recently upgraded to a Quatix 8 from a Quatix 7 (my 5th Quatix). I am now finding that the Wind and Wave glance is not available on the Quatix 8 and the VIRB can't be controlled by the Quatix 8. I am extremely disappointed that after spending a significant amount of money to upgrade I have lost some functionality that I enjoyed on the Quatix 7.

Please make the Wind and Wave glance compatible with the Qautix 8.

how to change d2 bravo watch face

philbobet — Mon, 20 Apr 2026 09:12:59 GMT

Hi. Garmin D2 Bravo watch. I read altitude in the middle of watch face. How do I change this. I just want to read time in big letters in middle of watch then all for altitude when I want it for short period

Edge 1000 not supported

Krakus_ — Sat, 14 Mar 2026 21:30:53 GMT

ConnectIQ on iOS won't allow me to connect to my Edge 1000 to install or update apps, even though the Edge is listed in my Connect app on the same iPhone. The web-based app store is no longer available, so it seems that I cannot load any apps now. Can someone please confirm whether the Edge 1000 is supported? And if not, why not? It's an older device but also a flagship.

Epix Pro (Gen 2) Analog Watch Face on Fenix 8

7350043 — Fri, 13 Mar 2026 20:34:04 GMT

I really like the Epix Pro (Gen 2) Analog watch face as pictured below. Is it possible to download this watch face to display on my Fenix 8? I've seen some Epix 2 watch faces in the Connect IQ store, but the one I'm specifically looking for is the "Epix Pro Gen 2 Analog" face:

Spotify - child can’t install

4377510 — Fri, 13 Mar 2026 05:37:49 GMT

My 13 year old child has a Spotify premium account and a child account through Garmin. Garmin IQ won’t let him install Spotify on his watch because he is on a child account. The permission required by the app is Send/Receive information to/from the internet, which I have already granted. Just wondering why this lockout is in place for child accounts?

Anyone over 13 on Spotify is no longer considered a child and the social media restrictions from the Australian government don’t apply to Spotify, so I don’t understand why Garmin would be stopping 13 to 16 year old teenagers from listening to music on their paid Spotify accounts.

Anyone else having the same frustration?

Any solutions?

Repeated loss of sync after Garmin Connect updates – considering leaving Garmin platform

7828857 — Fri, 27 Feb 2026 14:38:08 GMT

I am writing to report a serious and recurring service issue affecting my Garmin Fenix 8 and iPhone.

Device: Garmin Fenix 8
Phone: iPhone 16
iOS version: 26.3
Garmin Connect version: 5.22.1

For the second time within a month, a Garmin Connect update has broken synchronization between my watch and iPhone. After the latest update (5.22.1), the watch no longer syncs with Garmin Connect, despite appearing connected in iPhone Bluetooth.

The same situation already occurred about one month ago after a previous Garmin Connect update, and I had to completely remove and re-pair the device to restore functionality. Now it has happened again.

This is extremely frustrating. A premium device like the Fenix 8 becomes practically unusable if it cannot reliably sync with the official app, and repeated disruptions caused by software updates are not acceptable. I depend on this ecosystem for training and health tracking, and losing connectivity multiple times due to updates seriously undermines trust in the platform.

GarminIQ Face-It - font colour only changes minutes, nothing else

Shaka — Wed, 25 Feb 2026 10:16:02 GMT

When creating watch faces using Face It, if I want to change the font colour, only the minutes and month change. I can't select any other fields to change their colour as well.

Forerunner 245 dropping connection with iPhone

4186119 — Fri, 20 Feb 2026 19:32:04 GMT

I have a Forerunner245 Music, it's 3 years old and I've had no problems with it until now. I got a new iPhone 17Pro and have had problems ever since.

The watch connects with ease and I get notifications for a short period of time but it then drops bluetooth connection. If I go inot bluetooth settings on the phone it won't re-connect, I have to manually delete it in the app adn then re-connect it. The phone is within close proximity almost all the time.

Is there a setting in my phone that I need to change? Has anyone lese experienced this and resolved it?

Thanks

Compatibility Request: Tactidex for Fenix 8 Pro (AMOLED)47 mm

1467795 — Tue, 17 Feb 2026 04:29:12 GMT

Hi everyone,

I am a user of the new Garmin Fenix 8 Pro 47 mm and I noticed that Tactidex is currently unavailable for this model in the Connect IQ Store.

This app is essential for my field operations, especially for generating 9-Liner, CASEVAC, and SITREP reports directly from the wrist.

Is there an update planned soon to support the Fenix 8 Pro's screen resolution and hardware?

Thank you for your hard work on this great tool!

Trying to create a course on generally straight roads but the route planner adds random additions and makes it significantly longer rather than the simple route I’m trying to get it create

3718631 — Thu, 12 Feb 2026 21:49:41 GMT

I am trying to map simple routes out on the course creator manually but it just seems to add the wrong places, making the route extremely complicated and unrealistic, and simply not what I asked it to do. Makes it extremely difficult to plan long runs. The only way to make it slightly workable is to create mile markers every 50m which I simply can’t do for a 20 mile run