Connect IQ Store iOS - Recent Threads

Edge 1000 not supported

Krakus_ — Sat, 14 Mar 2026 21:30:53 GMT

ConnectIQ on iOS won't allow me to connect to my Edge 1000 to install or update apps, even though the Edge is listed in my Connect app on the same iPhone. The web-based app store is no longer available, so it seems that I cannot load any apps now. Can someone please confirm whether the Edge 1000 is supported? And if not, why not? It's an older device but also a flagship.

Epix Pro (Gen 2) Analog Watch Face on Fenix 8

7350043 — Fri, 13 Mar 2026 20:34:04 GMT

I really like the Epix Pro (Gen 2) Analog watch face as pictured below. Is it possible to download this watch face to display on my Fenix 8? I've seen some Epix 2 watch faces in the Connect IQ store, but the one I'm specifically looking for is the "Epix Pro Gen 2 Analog" face:

Spotify - child can’t install

4377510 — Fri, 13 Mar 2026 05:37:49 GMT

My 13 year old child has a Spotify premium account and a child account through Garmin. Garmin IQ won’t let him install Spotify on his watch because he is on a child account. The permission required by the app is Send/Receive information to/from the internet, which I have already granted. Just wondering why this lockout is in place for child accounts?

Anyone over 13 on Spotify is no longer considered a child and the social media restrictions from the Australian government don’t apply to Spotify, so I don’t understand why Garmin would be stopping 13 to 16 year old teenagers from listening to music on their paid Spotify accounts.

Anyone else having the same frustration?

Any solutions?

Repeated loss of sync after Garmin Connect updates – considering leaving Garmin platform

7828857 — Fri, 27 Feb 2026 14:38:08 GMT

I am writing to report a serious and recurring service issue affecting my Garmin Fenix 8 and iPhone.

Device: Garmin Fenix 8
Phone: iPhone 16
iOS version: 26.3
Garmin Connect version: 5.22.1

For the second time within a month, a Garmin Connect update has broken synchronization between my watch and iPhone. After the latest update (5.22.1), the watch no longer syncs with Garmin Connect, despite appearing connected in iPhone Bluetooth.

The same situation already occurred about one month ago after a previous Garmin Connect update, and I had to completely remove and re-pair the device to restore functionality. Now it has happened again.

This is extremely frustrating. A premium device like the Fenix 8 becomes practically unusable if it cannot reliably sync with the official app, and repeated disruptions caused by software updates are not acceptable. I depend on this ecosystem for training and health tracking, and losing connectivity multiple times due to updates seriously undermines trust in the platform.

GarminIQ Face-It - font colour only changes minutes, nothing else

Shaka — Wed, 25 Feb 2026 10:16:02 GMT

When creating watch faces using Face It, if I want to change the font colour, only the minutes and month change. I can't select any other fields to change their colour as well.

Forerunner 245 dropping connection with iPhone

4186119 — Fri, 20 Feb 2026 19:32:04 GMT

I have a Forerunner245 Music, it's 3 years old and I've had no problems with it until now. I got a new iPhone 17Pro and have had problems ever since.

The watch connects with ease and I get notifications for a short period of time but it then drops bluetooth connection. If I go inot bluetooth settings on the phone it won't re-connect, I have to manually delete it in the app adn then re-connect it. The phone is within close proximity almost all the time.

Is there a setting in my phone that I need to change? Has anyone lese experienced this and resolved it?

Thanks

Compatibility Request: Tactidex for Fenix 8 Pro (AMOLED)47 mm

1467795 — Tue, 17 Feb 2026 04:29:12 GMT

Hi everyone,

I am a user of the new Garmin Fenix 8 Pro 47 mm and I noticed that Tactidex is currently unavailable for this model in the Connect IQ Store.

This app is essential for my field operations, especially for generating 9-Liner, CASEVAC, and SITREP reports directly from the wrist.

Is there an update planned soon to support the Fenix 8 Pro's screen resolution and hardware?

Thank you for your hard work on this great tool!

Trying to create a course on generally straight roads but the route planner adds random additions and makes it significantly longer rather than the simple route I’m trying to get it create

3718631 — Thu, 12 Feb 2026 21:49:41 GMT

I am trying to map simple routes out on the course creator manually but it just seems to add the wrong places, making the route extremely complicated and unrealistic, and simply not what I asked it to do. Makes it extremely difficult to plan long runs. The only way to make it slightly workable is to create mile markers every 50m which I simply can’t do for a 20 mile run

no sync with strava and wrong heartrate !

ilenyon — Wed, 11 Feb 2026 18:11:19 GMT

Hello !

My epix2 synchronized this evening with connect ios, but no sync with strava, and has been recording very high (but totally wrong) heartrates for 3 days...

I know at least one person with the same problem, but different watch... So is there something wrong with garmin connect ? and with a new sensor firmware?

FR935 does not sync my activities after latest app update on iPhone.

schmilinsky — Tue, 10 Feb 2026 08:10:31 GMT

I found out yesterday that my FR935 is not syncronizing the activities. Despite the instructions given to remove the app or the watch from the mobile it has not changed the situation, also sync via WiFi do nothing, is like no activity had occured.

Anyone with the same issue problem, or it is related to the app issue for apple users. Any help is most welcome.

Active Captain

rickleoni — Thu, 05 Feb 2026 20:36:26 GMT

When are they going to fix the active capt app?? I need it to connect to my Garmin MFD; however, the app will not connect to the Garmin server x months. Spoke with garmin and engineering is on it but couldn't give me a time frame. Not sure how this isn't fixed in a day or two.

Little garden watch face colour change

9615098 — Sun, 01 Feb 2026 11:35:12 GMT

I have installed a watch face from Garmin IQ, but the face is blue and I want it black. Where do I change it? Little garden watch face

Steps

5910833 — Sun, 01 Feb 2026 01:13:50 GMT

Why are my steps showing up on my dashboard and watch but showing as 0 on the “leader board” this is annoying bc I’m competitive and my ego needs it to show on the leader board. Help!

Fino a ieri era tutto okay, ma da stamani il mio orologio risulta dissociato da connect e non riesco piu a connetterlo come mai?

7274720 — Sat, 31 Jan 2026 11:52:57 GMT

Fino a ieri era tutto okay, ma da stamani il mio orologio risulta dissociato da connect e non riesco piu a connetterlo come mai?

connect the watch

8125416 — Fri, 30 Jan 2026 13:36:52 GMT

Good afternoon.

Yesterday my forerunner 165 disconnected and I cannot reconnect the watch again.

I removed the watch from the app, from the bluetooth on my phone and im starting to panic. How can I solve this?

Thank you and I need to fix this cause I have a half marathon this Sunday.

Why is my wrist heart rate data suppressed on run and run only?

1717179 — Fri, 30 Jan 2026 12:58:30 GMT

My Garmin Fenix 8 amoled 47mm has reliably recorded heart rate data since its purchase, until December 2025.

From that point on, no heart rate data shows up on the Garmin Connect portable (iPhone) or laptop (MacBook Pro) versions, Strava or any other third part apps I use to analyse my running data. The watch fit has not changed.

Having looked at this and other user forums, I tried the following:

Switching off the watch
Garmin software update
Checking wrist heart rate was on auto
Checking HR lights flash
Using other watch bands
Using an external Polar H10 heart rate monitor, which worked twice then stopped
Interestingly, when I go into the Run option set up, wrist heart rate is permanently off and will not go back on after button press.
Also, my Stryd footpad has stopped feeding data.
I checked with Polar 10 HRM and Stryd pod in combination, Polar H10 only, Styd pod only and neither. None of these versions give me a heart rate signal.

Walking and static gym work on the other hand, do give me a heart rate signal and recording.

My first thought was this is a software issue, since it coincides with a software update that put the Garmin IQ symbol on my active run watch face. However, it is starting to look as if it may be hardware bandwidth.

I'd appreciate advice on how to get my wrist heart rate signal dn Stryd pod recording again.

instinct 2S

1353675 — Wed, 28 Jan 2026 11:20:10 GMT

Two weeks ago I updated the firmware of my Instinct 2s and, since then, I have lost all monitoring data in the iOS app: heart rate, HRV status, steps... 
Only the activities performed are now being synchronized.

Daily step count doesn't match the stats count

8083757 — Wed, 21 Jan 2026 04:17:28 GMT

Hi, my daily step count on my watch says 10,004 and yet in the stats it says 5,087. The time on the watch is set to Auto, I've reset the app and the watch and the entries are still incompatible. I see there LOTS of complaints about this already, but no solutions. Can you help?

Not getting apps on Garmin Oregon 750T

5982322 — Thu, 08 Jan 2026 15:52:21 GMT

I am trying to get some apps on our garmin Oregon 750T. All the things we have tried won't work. It keeps sending us from one app to another. We want to get the connetc IQ app on the Garmin and we want to get the Wikiloc app on the garmin.... Pleas help/

Why my garmin connect doesnt connect to myfitnesspal?

6457499 — Thu, 08 Jan 2026 12:17:06 GMT

I try connecting trought both apps, garmin doesnt show myfitnesspal app on phone and when i connect trought myfitnesspal and garmin homepage, nothing happens.

Connect app for Apple iOS not allowing me to enter my city in for my billing address?

1019969 — Sun, 04 Jan 2026 11:17:52 GMT

Hello. Despite entering my City in the correct field when updating my billing address it says the field ‘is required’?

I’ve tried writing the City in the Name field and then copy and pasting it into the correct box but that hasn’t worked.

Thanks.

How do I connect vivosmart 5 app and weight watchers app

6456806 — Sat, 03 Jan 2026 20:01:09 GMT

Can’t connect / add weight watchers app to the garmin vivosmart 5 app

i can not download meta ai on my iPhone 13 for my forunner 955

2216545 — Fri, 02 Jan 2026 13:39:04 GMT

Hello,

I have a forunner 955 connected to an iPhone 13, however the Meta AI app on Connect IQ is not visible, in order to Connect the Oakley meta vanglard

I saw in internet that the 955 is allowed to be Connect with these Oakley ..

Could your please help me ?

Thanks !

Myfitnesspall

4434405 — Sat, 27 Dec 2025 18:07:33 GMT

Bonjour,

je n’arrive pas à synchroniser ma VivoActive 5 à Myfitnesspall. Pourriez-vous m’expliquer ce qui bloque ?

Merci

is there a Tai Chi app

3383532 — Sat, 20 Dec 2025 15:56:04 GMT

is there a Tai Chi app