Connect IQ Store iOS - Recent Threads

New Forerunner 570, Connect IQ will not open/load watch faces, will not allow app downloads

1780575 — Thu, 22 Oct 2026 00:46:09 GMT

I am so frustrated!! I had a Garmin 205 many years ago, but switched to Apple Watches for last 7+ years. I wanted more data so I bought a Forerunner 570 and download App or add faces.

Connect IQ says the watch needs and update and will not allow download of apps. Additionally the "Face It" section of the App will NOT open, I have tried OVER and OVER again. There is no update!

I've powered the watch down, powered my phone down, deleted and reinstalled the apps Connect and Connect IQ Apps MULTIPLE TIMES. The Apps themselves are up to date.

I've downloaded garmin express and tried a wired connection to my computer to install the "update" and still nothing. There is not update that shows up. The watch is connected to WiFi.

I'm ready to reutrn this thing and buy another Apple watch.

Watch Faces on my S72

RGSjr — Mon, 19 Oct 2026 03:22:01 GMT

Why is it my favorite watch faces are available and installed on my S70 and my Fenix 9 Pro now suddenly, just this week are “ not compatible “ with my S72 watch, I’m just going to return it if those faces don’t show up

Connect IQ does not recognize updated IQ apps

mcinner1 — Sun, 18 Oct 2026 09:04:47 GMT

As the title say: it is not possible to get installed IQ apps (data fields) updated.

What I found out:

It makes a difference whether or not you have an IQ app installed on your device:
-If an IQ app isn't installed and you search for it in the GC-IQ mobile app, the app (data field) appears in its updated version.
-If the app is installed on the device and you view it among the installed apps, it displays the old version. GC-IQ doesn’t recognize that a new version of the app is available. It cannot be updated.

My workaround: I uninstall GC-IQ from my iPhone and then reinstall it from the App Store. This takes just a minute, and the GC-IQ mobile app works. (But only for this one time.)

As an alternative, you can also delete the IQ app (data field) from the device and then reinstall it, though that's much more complicated.

(maybe it is only a iOS issue?)

App Rotation Changed Badly with v2.5 on iPadOS

crispgarmin — Thu, 08 Oct 2026 10:57:31 GMT

Using a large-format iPad in landscape mode, rotation enabled (ie default form) the ConnectIQ app now opens rotated wrong in the latest v2.50 update, making it impossible to use unless rotating the device to portrait mode. The previous behaviour of having a portrait CIQ within the vertical space of the landscape iPad was fine- don’t make me rotate the device to have to use one app! This was oriented correctly and expected behaviour prior to v2.50

Don’t ask for a video, just replicate it yourself.

Vivosmart 4 suddenly not recording steps accurately

7419520 — Tue, 06 Oct 2026 23:03:52 GMT

Took my normal morning walk of about 2500 steps- 3000 steps. checked later and the Vivosmart had me at 1600 steps at 11 am. What's going on?

Developer response to user reviews

F3b Software (Brian) — Tue, 06 Oct 2026 13:14:02 GMT

Bug: In the IQ Store Application, the developer replies to reviews are not shown in the IQ Store application. The replies are shown on the website. Critical user information is lost due to review replies are not shown for the users,

fix: please add the developer review responses in the IQ Store application.

AlphaMonkeyC

I have using Gramin forerunner 165 and I am not receiving any WhatsApp message notification in my watch , why ?

1479127 — Sat, 19 Sep 2026 21:02:34 GMT

I have using Gramin forerunner 165 and I am not receiving any WhatsApp message notification in my watch , why ?

Connect IQ purchase stuck on “Order processing” — no charge, but watch face appears in My Watch Faces

2229006 — Fri, 11 Sep 2026 07:18:35 GMT

Hi everyone!

I’m having an issue with a purchase in the Connect IQ Store.

I bought the Ad Astra watch face (Garmin) yesterday. The order is stuck on:

“Your order is processing. Check back soon.”

What’s strange is that the watch face has already appeared under My Watch Faces → Not Installed, so Connect IQ clearly sees the purchase/order. However, I can’t install it, and there is no charge or pending authorization on my card.

Has anyone experienced the same thing? Is there anything I can do to force the order to complete, or do I just have to wait?

Device: Garmin Forerunner 965
Connect IQ: 5.2.0
Garmin Connect / Connect IQ: iOS

Any advice would be appreciated!

My Fenix 6x cannot use YouTube music

9543061 — Fri, 04 Sep 2026 02:15:53 GMT

My Fenix 6x was up to date, I succefully downloaded YouTube music but system show version 27.74x how to fix this ya ?

Connect IQ Server Connection Error

6300339 — Thu, 03 Sep 2026 23:10:11 GMT

All I see in Connect IQ for several days is Server Connection Error

PETITION: iOS users that want a Qobuz music app on their smart watch. Please add your voice:

RD — Sat, 29 Aug 2026 17:03:36 GMT

Theres a petition on the official Qobuz forum for the creation of a Garmin Connect IQ watch app.

Please add your voices there:

https://club.qobuz.com/c/ideas/2026-petition-garmin-connect-iq-store-integration

Youtube music

5049168 — Fri, 07 Aug 2026 14:16:27 GMT

I recently bought the Forerunner 170 Music, but YouTube Music seems to be unavailable for download on the Connect IQ store app, plus you need a premium Spotify account or Amazon account to able to upload music to your device. I was wondering if there is a way of uploading music into my watch that's free or if YT Music will be added later.

Garmin Coach completely broken: Ignores my 285W FTP, prescribes 2x18m @ 315W, and won't update plans

9478762 — Wed, 05 Aug 2026 05:30:14 GMT

Hey everyone,

I’m at my wit's end with the Garmin ecosystem right now. I’ve spent hundreds of dollars on my hardware setup (running a Forerunner, an Edge Explore 2, and an HR strap), but the software is completely unusable for structured training right now. I need to vent, but I also want to see if anyone has found a workaround for this absolute mess.

Here is the situation:

My actual, verified FTP is 285W. My power curve is completely normal (my 20-min power is 282W), and my power zone percentages are set correctly (Zone 4 is 90–105%). Both my Forerunner and my Edge devices have my FTP manually locked to 285W.

Despite all of this, Garmin Adaptive Coach has completely lost its mind.

What is happening:

Garmin Coach is prescribing me a threshold workout that asks for 2x18 minutes at 315W, with an intensity target range of 289–337W.

Let's look at the basic math here:

The absolute bottom of that interval range (289W) is higher than my actual FTP.

Holding 315W for 18 minutes straight is roughly 111% of my FTP—that's a VO2 Max interval, not a threshold block, and doing it twice for 18 continuous minutes is physiologically impossible. I would blow up in 5 minutes.

The Garmin Coach plan is stubbornly anchored to a ghost FTP of ~318W that it completely hallucinated from somewhere, totally ignoring the fact that my actual user profile and devices are set to 285W.

What I have already tried and checked:

Checked Profile & Devices: Confirmed multiple times that my FTP is set to 285W on both my Forerunner and Edge devices.

Checked Power Curve & Zones: My power curve has no crazy data spikes or glitchy 1,000-watt rides. My zones are verified (Zone 4 is 90-105%).

Paused and Resumed the Plan: Went into Garmin Connect, paused the training plan, force-closed the app, and resumed it. Result: The plan completely refused to recalculate or update.

Edited Training Days: Tried to force a calendar refresh by removing Friday as a training day. Result: The app completely ignored the change, kept the workout scheduled on Friday anyway, and refused to update even after forcing a full sync with my devices.

I'm using Garmin Coach with a general "improve fitness" goal over a couple of months, so it's not even getting tripped up by a hyper-specific race time goal. The backend software just refuses to link up with my device settings, and basic features like editing a plan or pausing it don't even work anymore.

Has anyone experienced this ghost-FTP bug with Garmin Coach, or found a way to actually force these plans to listen to your real FTP?

Spider-Man watch face “Something went wrong, try again”

4370971 — Wed, 29 Jul 2026 03:33:26 GMT

IQ Store “Something went wrong, try again”

Trying to install the Spider-Man watch face on the front page and when I press install it pops up with the error “something went wrong, try again”.

I can install other free watch faces and buy paid ones if I try, just not the Spider-Man one. And for some reason the Toy Story one is apparently unavailable.

Located in NZ if that matters with a FR170Music
Have tried removing and pairing device with no success

ConnectIQ not correlating blood pressure and nutrition data

8422987 — Tue, 28 Jul 2026 12:03:13 GMT

Hi, new user here..

I recently moved from Whoop, Lose It! and Waterllama to Garmin as your Forerunner 970, BP Index Monitor, Sleep Index Monitor and Garmin Connect all funneled my data into one single platform. This allowed me to consolidate not only all those tools but also knock down silos between my critically important data and get better data insights and coaching. However, one thing your platform desperately needs is sodium tracking.. I am a Garmin Connect+ user and while I am also using your BP Index monitor and its great at automating results, and I am also using your Nutrition Tracking but there is no correlation between the two data sets today.

Blunt feedback, you're missing the boat on correlating the data between BP and Nutrition and should be a priority as BP is one of the big health indicators that if not managed is problematic to both training and future health detriment. Example: I accidentally had too much salt last night and today my BP reading was high. I had to investigate my nutrition, which was logged in Garmin, love this feature btw, but I had to come to the conclusion my sodium was higher than ideal ranges of daily intake and the timing of that sodium was ill timed. Garmin Connect+ should be taking my nutrition, BP readings and correlating the data for me to providing findings and make recommendations on my nutrition to help me live better.

Overall this move has been fantastic for me, really like the ecosystem, but there are a few quality of life things you need. The BP to nutrition correlation is a big one.

Purchased watch face was suddenly deinstalled and I have to purchase it again!

jwunderwaldt — Sat, 18 Jul 2026 10:47:33 GMT

Hello,

I purchased the watch face Garmin All Stars – tactix 8 Delta 010-D2265-30 for my tactix 7 AMOLED.

After two days the watch face was deinstalled (dont know why???). Now I should purchase it again to install it.

Please help!

Thank you!

Has any one been able to get the dexcom app to work?

4544779 — Fri, 17 Jul 2026 20:08:14 GMT

Ive spent the last few days trying to get this dexcom app to work.. Any one have any tips? I did build my own to read from the dexcom site but figured the actual app may have more features.

connect not sync with my 840

Flymo — Sun, 12 Jul 2026 08:58:23 GMT

Ride is saved on my edge 840 but it will not sync to connect , fist time this has happened

streak is not correct

7957949 — Sun, 28 Jun 2026 13:06:28 GMT

my streak off 400 plus days hitting goal for floors has been broken despite green checks and goals hit daily. How can I get it right again?

Venu 2 Plus Voice and Assistant Not Available IOS 26.5

7571535 — Mon, 22 Jun 2026 11:41:24 GMT

Hello,

I have a strange problem. Although I don't find any related topic for incompatibility between iPhone 17 pro / IOS 26.5 I cannot use my watch voice functions. I tried a lot of things to re-add the device by removing all applications on the phone, deleting the bluetooth connection and etc, but I still get that error over and over again, when I try to add the watch with Garmin Connect https://share.icloud.com/photos/037SwPIDRW2nHIsdUb5x_M9Nw

Does anybody else having the same issue?

Garmin Coach Workout Completed and Not Counted Towards Coach Greg Plan.

8313068 — Sun, 14 Jun 2026 14:45:34 GMT

This is beyond frustrating, I started a coach plan with Coach Greg this Thursday. I went out and did the Benchmark Run, I went to Workouts right on my Forerunner 965 watch and selected the workout for the day, I completed the workout, received all my stats back and score. Synced it to my Garmin Connect app and it did not count the run as a workout and still has me scheduled to do the same run again, I don't want to do the same run, I want to move on and continue the program.

The fact that I cannot simply go into the app and manually force it to recognize this as a scheduled workout is absolutely ridiculous. The fact that I cannot do this on the website is beyond ridiculous. There is no option to make it recognize this was a completed scheduled workout.

I can't even go onto the next workout until this is completed, so I'm now forced to waste another day and do the same workout again? What kind of rudimentary technology is this?

I've seen tons of complaints with the happening. We spend a lot of money on a product that doesn't work! FIX THIS!

Is it possible to receive WhatsApp messages on your Garmin?

1803108 — Sun, 14 Jun 2026 10:48:50 GMT

Is it possible to receive a push message on a Garmin Fenix 8 when you receive a WhatsApp message on the connected iPhone 12?

And if so, how?

I tried a lot, but nothing works.

ConnectIQ app payments not supported ("This app is not available for purchase")

MDGr — Wed, 10 Jun 2026 08:16:39 GMT

Hi folks,

So I have Garmin Pay working (cards present and working on watch), however every app in the ConnectIQ store that requires payment through the ConnectIQ store is "not available for purchase" (see picture below). I can view and install apps that have separate payment channels.

When I check Garmin Pay's coverage, my bank and card is listed as supported.

Any suggestions?

Connect IQ will not pair with my Edge 520.

Moultoneer — Fri, 22 May 2026 13:39:37 GMT

Connect IQ will not pair with my Edge 520 even though this Edge is paired with Garmin Connect. When I try add the device to Connect IQ, it sends me back to Connect, where the Edge is already paired. But Connect IQ seems not to recognise that the Edge is paired in Connect.

I've been going round in circles with this. And yes, I've deleted both apps from my phone and re-installed them, and re-paired the Edge 520. It's made no difference.

Does anyone know what watch faces these are? Also are they available on forerunner 165?

8963321 — Fri, 15 May 2026 09:22:45 GMT