Connect IQ Store Android - Recent Threads

Developer response to user reviews

F3b Software (Brian) — Tue, 06 Oct 2026 13:15:22 GMT

Bug: In the IQ Store Application, the developer replies to reviews are not shown in the IQ Store application. The replies are shown on the website. Critical user information is lost due to review replies are not shown for the users,

fix: please add the developer review responses in the IQ Store application.

AlphaMonkeyC

what features would you like to see in connect IQ store android

nasirseobd — Tue, 06 Oct 2026 10:22:18 GMT

hi everyone !

what improvements would make the connect IQ store android app easier and more useful for you ?

i'd be interested to hear your experiences and suggestions

[Android] Connect IQ keeps telling me to update watch software although it is up to date (Fenix 6 Solar) - Cannot buy watchfaces / apps

LostEchoes — Wed, 30 Sep 2026 08:40:07 GMT

Hi all.

I have a Fenix 6 Solar, FW 28.02, bought in Greece (May 16, 2023). My phone is a Samsung Galaxy A55 (Android 16).

Lately I've been trying to get into Connect IQ and buy some watchfaces via the new Garmin payment system (where you pay within the IQ store via Garmin Pay).

I cannot proceed with the payment, as I'm getting a message saying: Please update your device To install this app, you must update your Fenix 6 Solar.

Here is a screenshot: https://imgur.com/a/VVNqTF4

However, my Fenix 6 is updated with the latest FW 28.02.

I don't have any pending update to install and I checked this by connecting it to a PC via Garmin Express as well via the watch itself.

All apps, etc are updated on the watch. I have tried several things to fix this with no result.

On the watch, went to Settings > System > Software Update. Nothing there waiting to download or update.

Checked again for any new updates. Nothing.

Cleared the Connect IQ app's cache. On Android: Settings > Apps > Connect IQ > Storage > Clear cache, it did not work. Then Cleared data, then logged back in. No result.

Removed the watch in Garmin Connect and paired it again. No result.

Deleted both the Connect and Connect IQ apps and installed them again after I restarted my Android phone. No result.

In the end I reset my watch to factory defaults, I uninstalled Garmin Connect and Connect IQ, I paired and set up my watch as new, without restoring any backup and the issue is weirdly not fixed ! So I cannot buy and install any watchfaces and apps that I want via the Connect IQ store, when I'm prompted to do so via Garmin' s Payment system.

I even managed to find an older version of the Connect IQ app and installed it, but it did not fix the issue.

Mind you, Fenix 6 does not have the IQ store on-device, as Fenix 7 and above have. Also, the issue comes up only for apps and watchfaces that you have to pay via the Garmin Payment plarform. I can (buy and) install other watchfaces that work with a paid code, etc.

So I really don't know what else to try. It seems that the Connect IQ store just has the wrong idea about my watch.

Any ideas?

Connect IQ Store + Garmin Pay > sometimes it works, sometimes not

ThomasN — Sun, 27 Sep 2026 13:59:15 GMT

Hi folks,

I've got issues with Garmin Pay when trying to purchase something in the Connect IQ store and I want to check if someone has had similar experiences and got a solution.

I'm currently using a Fenix 9 Pro inReach Amoled and I tried to purchase watchfaces via the Android Connect IQ store.

After I've setup everything the first time on my watch, I could successfully buy a watchface!

The next time, a few days after my first attempt, I could NOT! The sequence and the error I get is always the same:

Search watchface in Connect IQ on my phone, bluetooth connection to watch is established
Press purchase button in Connect IQ
When the payment process starts on the watch, I shortly see the message "Getting your wallet information" on my watch display immediately followed by an error message screen saying "Order Failed Try Again?" with the green checkmark and red cross buttons for retrying or cancelling.

The funny thing is, I then got in touch with support and we tried multiple things but with no success. One day then, without changing anything in my setup, I just for fun tried again to purchase something and tadaaa, it worked!

So again days later, today, I tried again to purchase something and you might guess it...."Order Failed Try Again?"

So: Without changing anything in the whole setup, sometimes it works, sometimes not.

Here are all the details I collected that may be helpful:

Latest Connect IQ app on Android phone
Fenix 9 running 6.38
Removed and re-added credit card multiple times
Card is a Visa from a bank participating in Garmin Pay
I tried the card of my partner, a Mastercard from a participating bank - same result
Both cards a regularly used for e-commerce and work fine
I phoned my credit card service hotline, they could not even see the failed payment attempts so these do not reach the credit card company!
When I run the wallet app on my phone I'm asked for the pin and once I entered it, I can see the credit card
All information in the Garmin Connect app look good, no error messages etc.
Address information I entered for the credit card is perfectly correct and as said, it worked two times already!
I tried to force stop the app on the phone, clear the cache, restart everything, no success

Did anyone experience similar issues and found a solution?

The point that my credit card company told me they do not see the payment attempts tells me, that the issue is already happening on Garmins side and I found reports from other people in the past that also had such issues while asking AI, but I could not find any structured approach for resolving this. I'm in contact with Garmin Support but they are just collecting logs so far.

Any help is highly appreciated.

magic buckets

1172577 — Thu, 10 Sep 2026 10:13:05 GMT

I have a edge 850 with version 30.18 installed as the latest version, it gives me the message that everything is up to date.

But when trying to install XERT magic buckets it gives me the message that i need a update to be able to download this app?

Does anyone know how to solve this issue?

Greetings,

Cannot buy watch face

1729504 — Tue, 08 Sep 2026 21:19:37 GMT

Venue 4, 41mm, software version 17.39

Connect IQ v2.49

Garmin Connect v5.28.1

Use case: Try to buy watch face

Error on the watch: "Wallet Required. Setup Garmin Wallet?"

Error in the IQ App: "Purchase Failed. There was a problem while processing your payment. Please try again."

After performing:

- phone restart

- watch restart

- reset of the wallet

- setup the wallet again

- adding a different card

the error (bug) persists.

Watch screen won't return from golf score to watch face

Steve-CLS — Sun, 06 Sep 2026 12:06:20 GMT

Watch is stuck on a gold score and wont return to the standard watch face for time

How do I fix broken weight entries in connect?

1247708 — Sun, 06 Sep 2026 05:38:37 GMT

I added a weigh in to my Garmin connect. The weight was very wrong, so I tried to delete it, but when I delete it, it doesn't a tually delete. It's stuck in the app. I tried both mobile and web browser to delete it.

can't "uninstall" AccuWeather MinuteCast on fenix 9

7675396 — Wed, 02 Sep 2026 18:41:44 GMT

just got the Fenix 9 Pro - 47m, AMOLED, inReach (coming from a Fenix 8). During the transfer the apps attempted to transfer even though some were not compatible with the Fenix 9; these apps were WhatsApp and AccuWeather MinuteCast. In the Connect IQ app the apps are shown to be 'installed', but also show that they were incompatible with the device. There is an uninstall option, but when you try that nothing happens and it remains. On a side note, yesterday WhatsApp was in the, but today it's not there.

Obviously this doesn't affect the watch and maybe I'm being nick picking, but i guess the real question is how are these not available on the Fenix 9 yet? From my understand it's the same code base as the Fenix 8 and many other watches.

PETITION: Android users that want a Qobuz music app on their smart watch. Please add your voice:

RD — Sat, 29 Aug 2026 17:01:04 GMT

Theres a petition on the official Qobuz forum for the creation of a Garmin Connect IQ watch app.

Please add your voices there:

club.qobuz.com/.../2026-petition-garmin-connect-iq-store-integration

Not able to connect Edge 530 in Connect IQ app

3832321 — Wed, 26 Aug 2026 21:14:42 GMT

Hello,

For some reason, the Connect IQ app is unable connect to my Edge 530 bike computer. It connects and sync fine with the regular Connect app, and I even tried opening IQ through the Connect app in my 530's Activities, Apps & More page but it would still say Not Connected.

Edge 530 firmware is 9.75
I use Pixel 8.
I already reinstalled both apps, no bueno.

My Instinct 3 Solar connects just fine on both apps, so I'm not sure why the 530 is not showing up.

Thanks

Simply large amoled special

8082557 — Tue, 25 Aug 2026 13:03:25 GMT

Bonjour how can I changé datas on watch face "Simply large amoled special" ? Thank you !

Garmin Connect IQ store not accessible anymore on Windows (PC). I don't own a smartphone/android, ,and rely on a laptop. Can no longer download apps to my Vivoactive 5 watch. Advice?

6886435 — Mon, 17 Aug 2026 01:23:49 GMT

Garmin Connect IQ store not accessible anymore on Windows (PC). I don't own a smartphone/android, ,and rely on a laptop. Can no longer download apps to my Vivoactive 5 watch. Advice?

Something went wrong

Sahagin1509 — Sun, 16 Aug 2026 08:57:41 GMT

Ich habe eine vimpay Kreditkarte in meinem Wallet und jedes mal wenn ich im IQ Store etwas kaufen will kommt zuerst noch die Aufforderung den Sicherheitscode einzugeben, danach die Meldung "Something went wrong" und ich soll es später probieren.

Ich habe mittlerweile das Wallet gelöscht, die Karte wieder neu eingepflegt, Adresse geändert und, und, und... Aber es funktioniert nichts. Immer die gleiche Meldung.

Ich habe sogar schon die Zahlungen in alle Welt bei der Bank freigeschaltet, Limits erhöht, nichts geht....

Ich weiß nicht mehr weiter...

Getting repetitive two factor sign-in notifications every time I open the app.

5103587 — Wed, 12 Aug 2026 08:19:38 GMT

Hi,

Each time I open the Garmin Connect app, I am getting a push notification saying "To view ECG recordings, you'll need to set up a two-step verification method for your Garmin account". I already have a two-step method set up and have the whole time I have been getting these notifications. When I click the notification, it prompts me to log in (sending a code via my two-step method), and once this code is put in, it just goes back to the home screen. Sometimes these notifications will come through before and after the app syncs with my watch. This has been going on for 2 and a half weeks now and my app is up to date - how can I stop these?

I am using a Samsung S24, paired with a fenix 7 Pro Sapphire.

Calendar

7301453 — Fri, 07 Aug 2026 05:57:37 GMT

System calendar in Venu 3 shows only curren day. I need more upcoming events, especially for next 2 days. Are there any solutions?

Glance Watch face

PeJsen — Wed, 05 Aug 2026 07:03:59 GMT

Selve urfeltet har et felt der viser et konstant tal (31) Det ligner en firkant med en lille tap på forneden, der peger på sekundviseren?

Garmin IQ app not consistently loading on Edge 1040

abdunnur — Tue, 21 Jul 2026 04:04:52 GMT

My Garmin Edge 1040 is not consistently loading IQ apps. Sometimes the apps will start then screen will show the IQ symbol but not run the app. I will usually have to reload the IQ app manually.

One day Garmin Connect IQ store didn't start anymore after login

9111962 — Mon, 20 Jul 2026 08:30:37 GMT

Garmin Connect and Garmin Connect IQ worked fine for a few years until a while ago on my Android mobile phone.
Garmin Connect still works and synchronizes.

Garmin Connect IQ stopped working one day. Login is still working but then I see the circle circling and nothing more happens. Like forever. Neither time out nor store.

Neither deleting the cache nor reinstalling the app did help.

Also on my tablet there is the same problem. This was my first install of the app and also there, the shop doesn't show up after login.

Installed is version 2.48 of Connect IQ

I'm kind of clueless what else I could try without reinstalling my mobile phone.
Thanks for suggestions

Pairing

2960174 SP — Fri, 10 Jul 2026 07:27:05 GMT

Pairing to glucopdi

why is logged food not showing up on home page?

sld173 — Thu, 09 Jul 2026 23:57:24 GMT

why is logged food not showing up on home page? it is synching with My Fitness Pal

Garmin Connect zeigt völligen Blödsinn an, und das nicht erst seit gestern. Ich (m, 72 Jahre) gehe 6 km mit einem Schnitt von 12 min/km, die Linie auf der Karte zeigt ununterbrochen blau an, also meint, ich wäre langsam. Heute gleiche Strecke, völlig ander

Heinz_Cologne — Thu, 11 Jun 2026 10:26:54 GMT

Wer hat das auch schon festgestellt: Je mehr ich trainiere, desto unfitter bin ich nach der Uhr. Ich hatte VO2max von 40, nach Intensivierung bzw. Ausweitung des Trainings bin ich nun auf 37 gelandet. Watschele ich mit meiner Frau im Oma-Tempo, steigt der Wert an.

Can't buy anything in Garmin IQ Store

Vitaly — Wed, 27 May 2026 20:40:50 GMT

Can't buy anything in Garmin IQ Store. Wallet is set up, Garmin Pay is working. When I paying at IQ Store, a message appears on the watch saying 'Need to set up Wallet' and the purchase does not go through. It's as if there is no linked card. What should I do?

Setting date

laqueyma — Tue, 26 May 2026 23:28:50 GMT

How do you set the date on watch face

LinX CGM QR pairing fails with “Network Error”

6964319 — Wed, 20 May 2026 05:16:56 GMT

Since May 16, LinX CGM pairing on Garmin Vivoactive 5 fails with “Network Error” during QR code authorization.
The app installs correctly and other Connect IQ apps work normally.
Reinstalling the app, restarting the watch and phone, and reconnecting Bluetooth did not help.
Multiple users report the same issue.
Please investigate the LinX Garmin authorization server/integration.