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Express fails to update 78c

Paid for the US and Bahamas update. Bought the 32gig sd disk. GE doesn't recognize the sd disk and drops the "error loading content" message.

What is the solution or am I out $100?

Rad

0 SUSSAMB over 6 years ago

Where did you buy the update? How do you know Express doesn't recognise the sd card? See also if this FAQ helps, including the 'related content' links at the bottom.

https://support.garmin.com/en-US/?faq=uZQHyc3C4s2S0wfUYR2QY9&searchType=noProduct

0 rdahmes over 6 years ago

Update purchased from Garmin. At the bottom of the info popup on Garmin Express, the green line says 1.9gb used, but the card is 32gb. There is no option listed to install to the sd. Now when I log into my account to re-activate the update on the website, a window pops up to state there is trouble with the server. I have formatted the sd disk on windows 10.

0 SUSSAMB over 6 years ago

Formatted to what? Should be FAT32. Note Express will install to the device if there is sufficient room.

0 rdahmes over 6 years ago

FAT32...same message. No joy.

0 SUSSAMB over 6 years ago

I'd contact Product Support as probably none of us here use a 78c