Segments: "Some files could not be sent to your device"

RE: Segments: "Some files could not be sent to your device"

Dmytryi — Mon, 23 Jul 2018 14:17:14 GMT

Here is how to passthrough this point:

Create / Manage your segment using web interface of Connect IQ. (do not try to send to your device here, just make and save all you need).
Using Connect IQ mobile, send segment to your device.

That’s all.

RE: Segments: "Some files could not be sent to your device"

66fra — Thu, 19 Jul 2018 04:44:12 GMT

I have same issue with my fenix 5x. I contacted garmin support but I have not been answered. Garmin segments can not be sent with garmin connect on pc

RE: Segments: "Some files could not be sent to your device"

Former Member — Mon, 16 Jul 2018 06:57:36 GMT

I have managed to fix it. Just looking at Garmin Connect this morning and found out how to fix it.

On the web browser version of Garmin Connect there is a watch icon in the top right of the screen, click on this. I had a blue dot with a one in it next to the device.

When I clicked on the dot I was given a list of files, one of which is the segment. Next to the segment is an x, clicking on the x it asked me if I wanted to delete the file. Said yes, tried syncing again and it was fixed.

Hope this helps.

Cheers

Jon

RE: Segments: "Some files could not be sent to your device"

Former Member — Sun, 15 Jul 2018 12:30:40 GMT

I have the exact same problem and have hunted for an answer and can't find one, help please!!!